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Fred Martin Nissan

Akron, OH

4.8
2,500 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

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Showing 2,500 reviews

July 20, 2020

Excellent service. Only issue, no one checked the part that came in for my car till.i got there. The part came 4 days before my appt. I came from youngstown. Once i got there they said the wrong part came More

by catsab
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 22, 2020 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your concerns to the team as we are always looking for ways to improve. We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2020

Everything was as expected always good! Thank you Fred Martin Nissan on Arlington rd in Akron Ohio. Service ic and sales are always top notch. Thank you! More

by MLROSHONG
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 21, 2020 -

Fred Martin Nissan responded

Mlroshong, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

July 20, 2020

Went for a routine oil change. Awesome customer service. Staff is always kind, helpful, and honest. Definitely a 5-star experience every time I’m there. More

by T.SLATES
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Jul 22, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We do hope we can be of assistance in the future. Take care!

July 18, 2020

2010 Volkswagen GTI Autobahn 5700 miles - Lou Kimevski Drove up 3.5hrs from Cincinnati after working with Lou Kimevski over the phone long distance to get a great deal on a even greater car. The offe More

by m.glardon.us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski
Jul 20, 2020 -

Fred Martin Nissan responded

M.glardon.us, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thanks again for the recommendation, and have an amazing day!

July 17, 2020

The service department is wonderful. You drive in, they immediately take your car and give you a phone number to call if you have any questions or concerns. The waiting area is clean with social distancing More

by C-SHAVER
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Fred Martin Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 17, 2020

Patrick and the service dept never fail to provide quality, prompt and professional service. I have been a customer since 2010 and I have never had any difficulties dealing with Fred Martin Nissan. K More

by Jugheadjoe17
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Boone, Lou Kimevski
Jul 20, 2020 -

Fred Martin Nissan responded

Jugheadjoe17, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2020

Anytime I have taken my car here I get the best service. Patrick is amazing an always responds. I love the text feature it makes such a difference. More

by marceacampbell
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Fred Martin Nissan responded

Marceacampbell, we're happy to hear you had such a positive experience with our team! We hope to see you again soon and hope you have a great day!

July 17, 2020

Nothing good to say. Second vehicle I bought from the Fred Martin Family and never again. Grant it goodwilling a part is Nissans issue. But with that said during a previous experience with Patrick, in w More

by phat_italian1
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Fred Martin Nissan responded

Hello there- After conferring with the Service Manager, we do see that your vehicle was very out of warranty, so Nissan USA could not offer any assistance. As for three years of oil changes, we do continue to offer 3 years of free oil changes based upon the recommended schedule. Customers that drive significantly more than an average driver may "run out" of free oil changes prior to 3 years of ownership. This is very unusual, as our oil change policy is very generous. Patrick does not believe there was anything negative about your interactions with him, and was surprised by your comments. We do value you as a customer and we are sorry you were left feeling otherwise. Thank you for your comments.

July 16, 2020

Patrick is great to work with. He listens to my issues. Reviews it, explains what is wrrong & doesn't push for anything unnecessary. I will bring my car here for service. More

by CRS0502
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Martin Nissan responded

Crs0502, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2020

Fred Martin Nissan service representatives were very professional and courteous. Patrick especially was very helpful and responsive. I will continue to take my truck there for service. More

by Colorado22River
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Fred Martin Nissan responded

Colorado22river, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

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