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Fred Martin Nissan

Akron, OH

4.8
2,500 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,500 reviews

July 28, 2020

Rod Nichols Rod was great! no pressure sales. He was very helpful, friendly, knowledgeable, Very easy to see that customer service is his number one priority. H More

by barb.vandike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Jul 28, 2020 -

Fred Martin Nissan responded

We understand that shopping for a car can be a difficult and stressful process, so we're glad to hear that Rod made your experience so easy! If you need anything else from us, please feel free to give us a call or stop by. Congratulations on your new car, Barb!

Jul 29, 2020 -

Fred Martin Nissan responded

We understand that shopping for a car can be a difficult and stressful process, so we're pleased to hear that you had such an easy buying experience with Rod! Congratulations on your new car, Barb!

July 27, 2020

Patrick is awesome! He is very professional and informative . I know my Murano is in good hands when I hand it over to Patrick and serve team. 😊 More

by CSJONES16
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy they answers phone is very pleasant.
Jul 28, 2020 -

Fred Martin Nissan responded

Hello, we appreciate your shout-out to Patrick and our service team! We do hope we can be of assistance in the future. Take care!

Jul 29, 2020 -

Fred Martin Nissan responded

Thanks for highlighting some of our staff who provide you with such great service! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2020

Always treated well. Work done to my satisfaction. Patrick, my tech is always helpful and very friendly. Always recommend Fred Martin Nissan. Very satisfied as usual. More

by JEDIFEO
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Fred Martin Nissan responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case! We are always more than happy to assist you if anything else comes up. Safe travels!

Jul 29, 2020 -

Fred Martin Nissan responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case! Thank you, and have a fantastic day!

July 27, 2020

Great environment felt safe due during this time period of pandemic. Whole place looked clean and seems like they were taking the right steps to make your customers feel safe but still welcomed 10/10 More

by LIAM_SHAFFER
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Pat in the service department did an excellent job taking care of my needs with my car and finding me a loaner car on top of that. More

by GARRYKIRKLAND
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Jul 28, 2020 -

Fred Martin Nissan responded

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case with Pat! We look forward to your next visit with us, Garry!

Jul 29, 2020 -

Fred Martin Nissan responded

Hi Garry, we appreciate your shout-out to Pat! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

July 27, 2020

They did a good job in an extremely timely manner. The service was cost effective and informative about any future preventative maintenance that would be needed More

by MIKE.CAGGIANO
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jul 28, 2020 -

Fred Martin Nissan responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction, Mike! Feel free to reach out to us if you ever need anything else. Have a fantastic day!

Jul 29, 2020 -

Fred Martin Nissan responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction, Mike! Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

July 27, 2020

Nate was very pleasant and helpful. He kept me appraised on what was happening with my Equinox. When it was ready he escorted me to the cashier. And made sure I received my key More

by KARENTHOMAS61
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Jul 28, 2020 -

Fred Martin Nissan responded

Hi Karen, we appreciate your shout-out to Nate! Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

Jul 29, 2020 -

Fred Martin Nissan responded

We're pleased to hear that you found our staff to be so pleasant and helpful, Karen! Please let us know if there is anything else you may need from us; we're always happy to help! Have a nice day!

July 27, 2020

Knowledgeable and friendly staff. Felt welcomed and comfortable shopping for cars there. Lou got me in within an hour after a phone call and had the car outside running for me to check out. Had the car More

by LaurenV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry from finance, Lou Kimevski
Jul 28, 2020 -

Fred Martin Nissan responded

Hi Lauren, we set high expectations for ourselves so it's gratifying to hear that you had such a positive car shopping experience with Lou. Please let us know if we can be of any further assistance. Safe travels, and enjoy your new car!

Jul 29, 2020 -

Fred Martin Nissan responded

Hello Lauren, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with Lou. If you need anything else, we're always happy to assist. Enjoy your new car!

July 27, 2020

Very good service. Managers are personable. Very quick. I did not feel like everyone was trying to upsale me. Even the teller pay station had cordial people More

by JCSINOPE
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Troy Dittemore, John Klotz, Nate Anderson
Jul 28, 2020 -

Fred Martin Nissan responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

Jul 29, 2020 -

Fred Martin Nissan responded

We set high expectations for ourselves so it's gratifying to hear you had a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

July 26, 2020

Was very pleased with the job done on my car. It was a recall. Rich in service was very pleasant to work with. I will recommend your dealership to my friends More

by hzemlansky
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Fred Martin Nissan responded

We appreciate the recommendation and thank you for the 5-Star Review!

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