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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,540 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,540 reviews

July 01, 2023

Excellent customer service. Great communication. Amy is so kind and so nice. Would highly recommend the service department at Fred Martin Nissan. More

by xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Jamie Frost, Jeremy Lynch
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Jul 03, 2023 -

Fred Martin Nissan responded

Thank you for the kind, 5-star review! We're glad to hear we could give you a great experience! Thank you for your business and we hope to see you again for your next service appointment!

June 30, 2023

Staff was super friendly and accommodating. Car buying process was easy and smooth… thank you :) More

by TCRAIG254
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Moore
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Jul 03, 2023 -

Fred Martin Nissan responded

We're glad to hear it! Thank you for your business and for the 5-star review! Congratulations on your brand new Nissan! We look forward to seeing you again!

June 30, 2023

Had the car for 5 days and could not get parts. I had to finish the repaired myself. More

by Telleroftruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience. When you can, please email us at fmcares@fmcars.com and let us know your contact information and more details about your experience so that we can look into this. Thank you for your review.

Jul 03, 2023 -

Telleroftruth responded

Billy.ray82@yahoo.com, Billy Ray

June 30, 2023

Excellent customer service. Very nice and professional staff. Competitive price. Very nice environment. Overall excellent service experience. More

by SCHANDLER4308637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Vicki Kuhns
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Jul 03, 2023 -

Fred Martin Nissan responded

Thank you so much! We're glad our staff we able to impress! Thank you for your business and we look forward to your next visit!

June 30, 2023

I love Holly Rhodes. Honest, thorough and helpful. I also like Fred Martin. They get it right for me every time! More

by KAREN-STOVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Fred Martin Nissan responded

Thank you so much for your business and for your kind words about Holly! We look forward to seeing you again!

June 30, 2023

Love this dealership! ! Very professional. Very prompt Everyone I have dealt with is amazing to work with. Don’t change a thing More

by PROMOTIONALSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Rodhes
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Jul 03, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We're glad to hear we could impress! Thank you for supporting our business and we look forward to seeing you again!

June 26, 2023

Polite, prompt and accurate. Kept me updated on everything done and everything that was found during the inspection. More

by dlowenfeld
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Fred Martin Nissan responded

We're glad to hear we could get you taken care of! Thank you for leaving us a 5-star review and for your business. We look forward to seeing you again at your next service appointment!

June 26, 2023

Trying to upswell services every time I’m there. Not there for the oil change. More

by HAZLETTSPTFIRE
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Amy Bailey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Fred Martin Nissan responded

We're sorry to hear that this was your experience. We would like to look into this further. When you can, please email us at Fmcares@Fmcars.com with your contact information and a description of the services being offered to you. Thank you for bringing this to our attention and for your review.

June 25, 2023

Patrick is excellent he contacted my warranty company and worked with them to get my car fixed and the car has been fixed and I approved all the recommendations for my car he totally goes above and beyond More

by MIRACLES929
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

June 22, 2023

The service is wonderful and the staff is so friendly, take my vehicle to them I know it will be fixed completely correct, I recommend Fred Martin anytime, you will be satisfied More

by dana.m.salter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star rating and your continued support of our dealership! Your business means a lot to use and we're glad we have been able to consistently provide you with a great experience. Thank you again and we look forward to your next visit!

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