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Fred Martin Nissan

Akron, OH

4.8
2,604 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,604 reviews

December 06, 2020

Very good service. Good weather so was able to hang outside and they found us to tell us all was done. Staff showed us how to deal with a console issue that ended up not being a problem More

by MICK.SANDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Dec 07, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

December 05, 2020

Enjoyed the service and the communication was spot on, very professional :) have a lease for 2 more years, then I will be coming here for my next Nissan. More

by mr.osu3367mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 07, 2020 -

Fred Martin Nissan responded

Hello, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

December 05, 2020

Very good service.Very good service.Very good people. price is ok, not the chespest. I hope you have more discounts. And less ad to my email. More

by TSSHUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Dec 07, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 04, 2020

Our salesman, Rod was very knowledgeable and patient. He worked hard to get our sale. We are very happy with our purchase. We are satisfied. More

by chego9
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Dec 07, 2020 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rod here at Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 04, 2020

Your service department told me I needed a new alternator while my car was in for repair. They said “ it’s not putting out anything and this will kill your new battery in no time”. This would have added over More

by Johnbreehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 07, 2020 -

Fred Martin Nissan responded

Hi John, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation. Our test results may vary from yours, but we do consider our test to be fairly accurately done by our fully certified Nissan technician. We always recommend any repairs for issues that may appear during our tests for the safety and knowledge of our customers as well as an offer to preform the repair. We hope you understand and if you have any questions please do not hesitate to reach out to us. Thank you for your review.

Dec 10, 2020 -

Johnbreehl responded

Your test results were wrong, sorry you can’t admit that. The automobile is running fine, and the alternator was not replaced. With the fact it is still working properly, I can’t see how you feel your test was”fairly accurate “. I have and will continue to let my friends and family know how I feel about this issue, and your response.

December 03, 2020

General maintenance and replace rear view mirror . Lube, oil and filter, rotate tires, replace rear view mirror and inspection. Free car wash and clean inside More

by YPOSEY9193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Fred Martin Nissan responded

Hi, we are so happy to read such a great review about Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 03, 2020

Always time efficient. Nate is always great to work with. I was there for about 45 minutes. Have no issues ever with the quality of service. More

by mikestover25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 04, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2020

Super service from start to finish. Would definitely shop for a vehicle with you again.Lou is the best car salesman Ive worked with in many years. More

by SOBENDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Websales person, Lou Kimevski, John Klotz
Dec 04, 2020 -

Fred Martin Nissan responded

Hi Sobendo, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2020

Car shopping is NOT my favorite thing to do ( believe it or not :) However my experience with the staff @ this dealership was wonderful! I was able to inquire, test drive & purchase vehicle within 24 hours More

by RIES427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moore, John Klotz
Dec 04, 2020 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 03, 2020

Very great sales person, he listened to our desires for a vehicle as worked with what we wanted to spend, made it very easy and little stress for such a big purchase More

by scottrsw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nichols, John Klotz
Dec 04, 2020 -

Fred Martin Nissan responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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