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Fred Martin Nissan

Akron, OH

4.8
2,577 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,577 reviews

November 25, 2020

Josh was great. Very friendly and courteous. Not pushy or demanding. Answered all our questions promptly. My wife and I were very happy with everyone at the dealership. More

by DWG2929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

November 25, 2020

Bought my Nissan brand new. Back at your store in 2 days. Window not working. Clock not working Passenger side doors do not set flush with each other. I will say Josh Morosko that sold me the ca More

by Jennie
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Jan 15, 2021 -

Fred Martin Nissan responded

Hi Jennie, we did forward your review to management and they should have reached out to try and assist you with the situation. We hope we are able to work things out. If you have any questions do not hesitate to give us call. Thank you.

November 25, 2020

Always get the car in for the repair but seems the team struggles to find the cause. We had an engine miss they could have ohm tested the coil instead of running the car for 3 hours and changing the bad co More

by evagutwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hello Evagutwein, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

November 25, 2020

Polite and service preformed as promised on time and with confidence will continue to recommend this dealer for service and for car purchases and leasing More

by Rjasassano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We can't wait to see you again, have a great day.

November 24, 2020

The service department always does a good job of explaining what parts and service’s are needed.When I need service they are very good at settling up a time that works with my schedule. Thank you More

by JAYCHEYFITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We look forward to your next visit! Take care!

November 24, 2020

I always get great service. Actually what I need. Never pushed for anything more than I need and I appreciate that alot. Everyone is really nice. More

by PAMELA.RINEHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi Pamela, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

November 24, 2020

I brought my car in for service. Work was done in a timely manner . The waiting area was clean and comfortable. I would recommend Fred Martin to my friends and family More

by 1NANABELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 24, 2020

This Nissan dealer has always been helpful, and polite with my vehcile from purchase to maintneance. Take time with you as a customer to explain the vehcle point review system, before Covid I looked forwa More

by SACHNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Dec 07, 2020 -

Fred Martin Nissan responded

Hello Sachni, we appreciate you taking the time to leave us this feedback. Regarding the complimentary food and beverages, they will resume once it is safe to do so. We look forward to your next visit! Take care!

November 23, 2020

Very professional and letting me know what needs done prior to doing it; even showing me pics; for e.g.; dirty air filter. I declined that service because my son replaced it. More

by Heimy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

We are happy to hear our team was able to assist you! Thank you for your review!

Nov 29, 2020 -

Fred Martin Nissan responded

Hi Heimy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 23, 2020

They got my car in quickly after my battery died in my 2020 Sentra. Figured out the problem quickly-gave me a loaner because I needed a new ECM, and the part and my car was back in less than a week! I More

by Cincin421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

We are happy we were able to get you in and out quickly! Our team looks forward to assisting you again in the future! Thank you for the 5-Star Review!

Nov 29, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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