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Fred Martin Nissan

Akron, OH

4.8
2,576 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

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Showing 2,576 reviews

November 30, 2020

Thank you for your quick and friendly service. I picked up the rental two days early and dropped off a day late without any issues. More

by WENDI072003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

November 30, 2020

Mason was very professional through the whole experience. From our initial meeting he knew all the facts about the car I was looking to buy and ultimately was very helpful and we were able to come to a deal! More

by Doerrerk70
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz, Mason Batty
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day. Take care!

November 30, 2020

Everybody was nice and efficient. Richard kept me updated and never let me down. This is best group of service people I’ve seen in awhile. More

by MJSHODORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Denise Law, Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! We hope to see you soon! Take care!

November 30, 2020

Fast courteous service in the service department. I chose to wait while my vehicle is being being serviced and it was very comfortable. My vehicle was washed too! More

by MABELL64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Take care!

November 28, 2020

Denise was helpful but wasn't very pleasant Sides didn't Denise was helpful but wasn't very pleasant Sides didn't s k w down k a nsjjs joke jjsjw bsji kkdk1 x no nwj More

by Jmdietz50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law, Nate Anderson
Dec 02, 2020 -

Fred Martin Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Thank you for taking the time to leave us this information about your recent visit. Take care!

November 25, 2020

Bet smooth process. I called, was given a choice of days and times. I showed up for the appointment, the car went right in and was done before i knew it. More

by ANITAJB18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, we are so happy to read such a great review about Fred Martin Nissan, Llc! We look forward to your next visit! Take care!

November 25, 2020

Good service. Always thorough when explaining which services need to be done to my Nissan Versa hatchback. Courteous and friendly staff. Timely in getting things done. More

by PROV9976
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

November 25, 2020

Had a signed contract stating our new car would be fixed upon buying it. Fred Martin then tried to put the bill on us. The manager of the store was terrible to deal with. Once the GM was involved the proble More

by HOMESBYHALSEY
Recommend Dealer
No
Employees Worked With
Clay Moore
Dec 07, 2020 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience. It looks like our general manager was able to assist you with your issues. If you have any further questions do not hesitate to reach out to us and ask. Thank you!

November 25, 2020

Everyone was super friendly and helpful. I received updates throughout my service appointment. The waiting area was clean and spacious to allow for social distancing. More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Fred Martin Nissan responded

Hi Megan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 25, 2020

Josh was great. Very friendly and courteous. Not pushy or demanding. Answered all our questions promptly. My wife and I were very happy with everyone at the dealership. More

by DWG2929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Nov 29, 2020 -

Fred Martin Nissan responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

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