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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,579 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,579 reviews

December 08, 2020

I am always happy to interact as it is easy, friendly, and enjoyable. I adore Holly R and her team. Friendly, call me by name, don't make me wait! Did I say I adore Holly! More

by JENSUNSHINE03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore, Brandon Murgatroyd, John Klotz
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Dec 13, 2020 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 08, 2020

We really liked our salesperson Brad Gregga and was sorry to hear he is no longer there. My wife has had great help and service everytime she has been there. Thanks Scott Zernechel. More

by ZPLUMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
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Dec 13, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 07, 2020

I have worked with Patrick Hine in the Service Dept for several years. He is always professional and attentive to the situation. I have been pleased with the service provided. More

by BILL.HUDKINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2020 -

Fred Martin Nissan responded

Hi Bill, thank you for your kind review; we are happy to pass along your comments to Patrick here at Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 07, 2020

I have always been treated very well. when I leased my card a few years ago & whenever I bring it in for service I never have a problem. More

by SUE.SPONSELLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Report | Print
Dec 09, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2020

Rod was easy to work with. He didn't pressure me at all to buy the vehicle I was looking at. By the time I left in my new truck we were talking like old hunting buddies. Great guy definitely recommend him More

by 5644adam
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
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Dec 07, 2020 -

Fred Martin Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to Rod here at Fred Martin Nissan, Llc! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

December 06, 2020

Very good service. Good weather so was able to hang outside and they found us to tell us all was done. Staff showed us how to deal with a console issue that ended up not being a problem More

by MICK.SANDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Report | Print
Dec 07, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

December 05, 2020

Enjoyed the service and the communication was spot on, very professional :) have a lease for 2 more years, then I will be coming here for my next Nissan. More

by mr.osu3367mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Report | Print
Dec 07, 2020 -

Fred Martin Nissan responded

Hello, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

December 05, 2020

Very good service.Very good service.Very good people. price is ok, not the chespest. I hope you have more discounts. And less ad to my email. More

by TSSHUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Report | Print
Dec 07, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 04, 2020

Your service department told me I needed a new alternator while my car was in for repair. They said “ it’s not putting out anything and this will kill your new battery in no time”. This would have added over More

by Johnbreehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Report | Print
Dec 07, 2020 -

Fred Martin Nissan responded

Hi John, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation. Our test results may vary from yours, but we do consider our test to be fairly accurately done by our fully certified Nissan technician. We always recommend any repairs for issues that may appear during our tests for the safety and knowledge of our customers as well as an offer to preform the repair. We hope you understand and if you have any questions please do not hesitate to reach out to us. Thank you for your review.

Dec 10, 2020 -

Johnbreehl responded

Your test results were wrong, sorry you can’t admit that. The automobile is running fine, and the alternator was not replaced. With the fact it is still working properly, I can’t see how you feel your test was”fairly accurate “. I have and will continue to let my friends and family know how I feel about this issue, and your response.

December 04, 2020

Our salesman, Rod was very knowledgeable and patient. He worked hard to get our sale. We are very happy with our purchase. We are satisfied. More

by chego9
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Report | Print
Dec 07, 2020 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rod here at Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

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