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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,580 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,580 reviews

December 15, 2020

We have always had a great experience when having service done on our rogue. Everything is always explained to us and service is done within a timely manner More

by ptangel0961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Report | Print
Dec 17, 2020 -

Fred Martin Nissan responded

Hi, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 15, 2020

Since youre asking, i wasnt greeted when i pulled into the bay, i have never been there before so i didnt know where to go i had to ask, i know you will just say a manager will reach out to me lol but i k More

by haydenharr25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2020 -

Fred Martin Nissan responded

Hi haydenhar25! We are sorry you had a negative experience and have forwarded your review to management to look into the situation so this does not happen. Our team does take feedback from all our customers seriously and do our best to provide a great experience for everyone. We do hope you will give us another shot in the future and that we are able to provide you with a much better experience. Thank you for your review.

December 15, 2020

I always get great service here! Fast and easy without any high pressure tactics. I’ve been a customer since 2004 and I don’t plan to change. More

by Ken Mason
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2020 -

Fred Martin Nissan responded

Hi Ken, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 15, 2020

Pat and Nate are always terrific! I really appreciate them. They are always so kind and courteous. They have such positive attitudes. They are a pleasure to work with. More

by BYDERLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Report | Print
Dec 17, 2020 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2020

Patrick Lou and entire team is awesome. They are all so kind and explain what is up. Everything is communicated beforehand and have our safety in mind. More

by Tasdgentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Nate Anderson
Report | Print
Dec 17, 2020 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 12, 2020

Kept me informed. work done on time. all service work done by Fred Martin since purchasing this car. Purchased four vehicles from Fred Martin Auto More

by MRLEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Nate Anderson
Report | Print
Dec 23, 2020 -

Fred Martin Nissan responded

Thank you for your continued business and choosing Fred Martin Nissan! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2020

Nate was very friendly and polite... He also was super on keeping me posted on my vehicle and very helpful with my questions.. great experience!! Thank you More

by CCLUCCA29
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Report | Print
Dec 23, 2020 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2020

Very nice and informative!! Great service and very quick I love it!! I got an oil change and tire rotation for a great price! Thank you guys! More

by Kmstaley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Report | Print
Dec 23, 2020 -

Fred Martin Nissan responded

Hi Kmstaley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2020

The service was exceptional and I love how friendly all the staff has been. Each time we’ve been in the dealership. That’s what brings us back for the service and the quality wether it’s for buying or mai More

by CCOBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly, Denise Law, Nate Anderson
Report | Print
Dec 24, 2020 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 11, 2020

Pat is always pleasant, helpful and honest. I always ask for Pat when I call to make a service appointment. I trust him and feel confident he will give my car the attention it needs. More

by mbohus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2020 -

Fred Martin Nissan responded

Hi Mbohus, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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