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Fred Martin Nissan

Akron, OH

4.8
2,539 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,539 reviews

July 26, 2023

Great customer service. All of my questions were answered to fill satisfaction. Will recommend a friend. More

by ASMITH9001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Sinclair, Vicki Kuhns, Jamie Frost, Jeremy Lynch
Jul 27, 2023 -

Fred Martin Nissan responded

Thank you so much for your 5-star review and for your recommendation! We're glad we were able to give you a great experience! Thank you again and congratulations on your new Nissan!

July 21, 2023

Great experience. Probably the best I have had. So helpful. Easy process. And not pushy like some places. I’ll be back More

by CHRISAITKEN311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lynch
Jul 24, 2023 -

Fred Martin Nissan responded

Thank you so much for the five star review and for choosing us! We're glad to hear that we could impress and we look forward to your next visit!

July 21, 2023

I was impressed with the friendly atmosphere and the kindness shown to me. Great knowledge shown regarding details and very patient with me and my undecisive manner. More

by CKOVACH5511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Fred Martin Nissan responded

Thank you for the kind words! We're glad we were able to provide you with a great experience and able to get you into your Honda! Thank you again and we look forward to your next visit!

July 14, 2023

They were very helpful and the car was done on time. We will use them again More

by JAMES@ACTIONPRINTINGOHIO.COM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, James. We appreciate your business and hope to see you again soon.

July 14, 2023

They made everything so easy. It’s hard for me to do things on the computer or cellphone, but Holly was right there with me. Thank you guys so much for all your help. More

by TAMARA.BENNETT15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Fred Martin Nissan responded

Thank you for taking the time to leave us a five-star rating. It's great to hear that Holly was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Nissan, Tamara.

July 14, 2023

Purchased Pathfinder in 2016 which was totaled. Came back to purchase Outback in 2023. The sales process was not smooth. The price of Outback was not established early in writing. There was no More

by DBRENNER6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Michalak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Fred Martin Nissan responded

We are sorry to hear that you had less than a 5-star experience. Your experience is being reviewed by management. Someone will contact you shortly. Thank you.

July 13, 2023

Good service repairs. Friendly service desk Repair done on time. Nice cashier. I was Satisfied. More

by DONNALOVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Fred Martin Nissan responded

We're glad to hear we were able to provide a good service experience! Thank you for choosing Fred Martin Nissan and for leaving us a kind review! We appreciate your business and we look forward to making your next visit even better!

July 12, 2023

Had vehicle fixed in less than 10 minutes. Took the time to look over the work. Service technician did a great job. More

by RMARZUOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

July 12, 2023

The car salesman were helpful. The first car I test drove didn’t have some of the amenities my current car had and that I didn’t want to settle on basically a car that didn’t have More

by ZUBBY36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe took over for Clay who had to leave. I never met Clay but that’s who my husband was working with.
Jul 13, 2023 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

July 12, 2023

Took my truck in for two different things replacement of trim on the tailgate and brakes pulsating. Tailgate trim was fixed but they fix the back brakes and said it was much improved. However, when I drove More

by Jim.tornero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Fred Martin Nissan responded

Hi Jim. We replaced the rear brakes on your vehicle under a part warranty. However, during our inspection, we found pulsation coming from the front of the vehicle as well. We did advise you of this during your visit. We're sorry about the issues with your vehicle, but you were made aware of these issues during your visit. If you would like us to look at the front, please call us and schedule a service appointment so that we can get this issue resolved for you. Thank you for your review.

Jul 13, 2023 -

Jim.tornero1 responded

That is absolutely incorrect! Yes, you did tell me about the front brakes would need replaced eventually but your technician looked at the back brakes and when I went to pick up the car, he said your car is running much much better. I can tell a big difference there’s only a slight pulsation. That is not the case when I drove the car so if you wanna get technical about it let’s get technical about it or maybe it would be better for me to go online and do a review either way let me know.

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