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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,582 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer ...
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Today: 9:00 AM - 6:00 PM Closed Now
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,582 reviews

December 21, 2020

Very nice 👍👍👍they worked with me and got me a good payment That I can work with so I'm okay with that and the oil change surprised me and the driver train warranty More

by lestermorr60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Nichols, John Klotz, Ron Pelger
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Dec 24, 2020 -

Fred Martin Nissan responded

Lestermorr60, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

Dec 27, 2020 -

Fred Martin Nissan responded

Hello, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a great day!

December 19, 2020

Great dealership, very friendly environment! Brandon and Clay it was a pleasure working with you! My wife is extremely happy and excited about her new Altima. More

by STOKES1604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Brandon Murgatroyd, John Klotz
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Dec 24, 2020 -

Fred Martin Nissan responded

Hi, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

December 19, 2020

Nothing to say but I keep getting texts asking me to complete. That is annoying. Everything else was just fine. I will be back for my next service that is due. More

by IMMIMIRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
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Dec 24, 2020 -

Fred Martin Nissan responded

Thank you for the 5-Star Review!

Dec 27, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to leave us your feedback. We look forward to your next visit! Take care!

December 18, 2020

Staff is always courteous and listens to my questions and concerns. I was worried with COVID that there wouldn’t be any place for my son and I to sit comfortably while waiting for my car to be serviced, but More

by Acchacon276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2020 -

Fred Martin Nissan responded

Acchacon276, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 27, 2020 -

Fred Martin Nissan responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions or concerns, please give us a call. We're always happy to help!

December 18, 2020

Great job!! Nate was great! Jesus Saves!! Nate da great! Who can debate that Nate ain’t great. Jesus Saves!! Go Nate! You were great!! More

by ERIKBOHRER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
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Dec 24, 2020 -

Fred Martin Nissan responded

Erikbohrer, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Dec 27, 2020 -

Fred Martin Nissan responded

Hi there! We're so happy Nate was able to help you out! If you're ever in need of more help, please let us know!

December 17, 2020

I was very impressed with this dealership, Holly worked extremely hard to find the right deal for me. I am very happy with the no pressure sale that I have experienced before at another location. Thank y More

by JEFFE0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
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Dec 24, 2020 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Holly here at Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

December 17, 2020

Awesome service and 100% satisfied! Holly was very knowledgeable and worked diligently with me to get the exact color and model I have been wanting. I couldn’t be happier with my new Nissan! Very than More

by TKELLY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
Report | Print
Dec 24, 2020 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2020

Very bad customer service like he work too much for his money he dont have time for talk or the work I have to do More

by RITA.BHAVESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2020 -

Fred Martin Nissan responded

Hi RITA.BHAVESH, we are sorry that you had a negative experience and have forwarded your review to management to look into the situation. It look like there may have been a misunderstanding and our team attempted to reach out with details of what you have inquired about. If you need assistance, our team is happy to assist, please reach out us. Thanks!

More
December 17, 2020

Great visit and excellent service. Thanks for always being friendly, letting us know about recommended service and completing the job quickly. Keep up the great work. More

by L.SZWAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Brandon Murgatroyd, Denise Law, John Klotz, Nate Anderson
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Dec 24, 2020 -

Fred Martin Nissan responded

Hi L.szwast, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 16, 2020

Holly is always a pleasure to deal with! Fair price and excellent service. We’ve used this dealership in the past and will continue for the future. More

by LikeADiamond
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Report | Print
Dec 24, 2020 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Holly here at Fred Martin Nissan, Llc! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc.

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