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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,539 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,539 reviews

August 12, 2023

I have purchased two vehicles from you and I am very pleased with everything so far. Pat Hine is very helpful when I get my car serviced. More

by frobert
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Fred Martin Nissan responded

We're glad to hear we have been able to continue to take care of your vehicle needs! Thank you for your continued support and for your high rating. We hope we can make your next visit even better!

August 10, 2023

Friendly and knowledgeable staff. Clean environment. There was no surprise between the estimate given to me and the final bill. Amy was great in giving me updates promptly. More

by ONUORACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Fred Martin Nissan responded

We're glad to hear we were able to provide your with a great, surprise-free experience! Thank you for choosing us and for leaving us 5-stars. We hope to see you again for your next service appointment!

August 08, 2023

Always get great service Always get great service, everyone is very friendly and helpful. Sales staff is always friendly also More

by dave44319
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hine
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Aug 09, 2023 -

Fred Martin Nissan responded

Thank you for the kind words and for the 5 stars! Your business means a lot to us. Thank you again and we look forward to seeing you for your next service appointment!

August 05, 2023

My experience with employees and dealership has always been 💯. Thank you for a great experience with my new Rogue More

by golddress1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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Aug 07, 2023 -

Fred Martin Nissan responded

We're glad to hear it! Thank you so much for the 5-stars and for the kind words! Congratulations on your new Rogue and we look forward to seeing you again!

August 05, 2023

I have an issue you will not correct because there is no fault code. Confusing More

by htdwg357@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Fred Martin Nissan responded

Good morning. Our service records are showing that your vehicle was brought in for a transmission issue. In order to resolve this, we installed the latest enhanced logic. 9 out of 10 times this will resolve the issue. If the issue is not resolved, this will trip the check engine light and that allows us to diagnose the issue further in order to make the correct repairs. If your vehicle is still having issues, please call Service Advisor Amy Bailey at (330) 644-8888 and let us know what is going on. Thank you for your review.

August 04, 2023

Good service and everything was completely explain to me before done and in mimiumin of time More

by Judie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2023 -

Fred Martin Nissan responded

Thanks, Judie, for sharing about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

July 29, 2023

Amy was great. Friendly and knowledgeable. The guys who suttled me were on time and friendly. They made me feel very comfortable. More

by DORAWRIGHT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at the counter that I paid was very nice
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Jul 31, 2023 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Nissan, Dora, we look forward to having you as a valued customer for many years to come!

July 28, 2023

Unfortunate experience- had an object in the tire - upon inspection by your service department they said the hole was too large to fix - and the road hazard coverage on tires that we bought at your service More

by CARLG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Fred Martin Nissan responded

We're sorry to hear about your experience. We would like to look into this situation further. When you can, please email us at Fmcares@fmcars.com with your contact information and the date of your visit. Thank you for bringing this to our attention and we hope to hear from you soon.

July 28, 2023

Enjoyed the experience at the Nissan store. Everyone was great Corey was very knowledgeable and enjoyed working with him More

by golddress1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Michalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 27, 2023

I think they are professional and fast! They solved the issue on my Titan when another dealership tried twice and failed. More

by Blondencantongirl1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns
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Jul 28, 2023 -

Fred Martin Nissan responded

Thank you so much! We're glad we were able to get your Titan fixed up right! If anything else comes up, let us know! Thank you again and we hope to see you back for any service needs that may arise!

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