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Fred Martin Nissan

Akron, OH

4.8
2,587 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,587 reviews

February 03, 2021

Had a terrible experience today with service. My new 2020 car 4 months old tried to apply brakes and issue emergency alert on interstate today as driving, 3rd time happened. Asked and was told because senso More

by RICHARDRHOFFMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Feb 11, 2021 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience and have forwarded your review to management to look into the situation. Please give our service manager Denise Law a call at (330) 734-3913 or email us at fmcares@fmcars.com with additional details of your visit. Thank you.

February 03, 2021

Holly Rhodes is the best salesperson with whom I have ever worked. She makes getting a new car easy and fun! If you are looking to buy or lease, go see Holly! More

by kstoynoff1994
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
Feb 08, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2021

Brandon got me into a a vehicle at a short notice. He also offered to come and do the contract with me at my own convenience and worked with my schedule More

by EMMAC227
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Klotz
Feb 08, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2021

We are so pleased with our service, reception, professionalism, knowledge and support. Best team ever. 🥇 We will continue to do business with Fred Martin Nisson More

by WILLIAM.MCFARLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 05, 2021 -

Fred Martin Nissan responded

Hi William, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2021

Just always helpful. They go over and above for customs. I will definitely go back to the Nissan store. Fur service and for a car purchase More

by RHONDAM08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Denise Law, John Klotz, Nate Anderson
Feb 05, 2021 -

Fred Martin Nissan responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2021

First oil change and everything went smoothly. Thanks! Loved getting the updates via text and answering my questions so quickly. We will be back. Thanks More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Fred Martin Nissan responded

Hi Chrissy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2021

I love the free oil changes because I purchased the vehicle here. They get the car in, get it done, and get me out of there. More

by RST314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Feb 08, 2021 -

Fred Martin Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 01, 2021

The sales department was top notch. Clay Moore treated me with respect and listened to what I wanted and delivered. John Klotz made the dreadful finance part of buying a car a nice and simple. I enjoyed not More

by BUCKLER.JASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Brandon Murgatroyd, John Klotz
Feb 04, 2021 -

Fred Martin Nissan responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 31, 2021

Oil change went smooth. No problems. Car was washed but not vacuumed. Thankfully did not have to wait too long. 25 words is too many. More

by DUBLIN89.NK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fitchner
Feb 02, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review!

Feb 04, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a smooth service experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2021

Fantastic people. Unique buying situation for our son and they were so kind and helpful. We so much appreciated that. Ron, Nick and John were amazing. More

by happytrails4all
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Apicella, John Klotz, Ron Pelger
Feb 02, 2021 -

Fred Martin Nissan responded

Happytrails4all, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. If you have any further questions, please give us a call. We're always happy to help!

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