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Fred Martin Nissan

Akron, OH

4.8
2,587 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,587 reviews

February 10, 2021

Has Good work done. Nice people. Got new tires and other service work done. Ended up being less time then ordered . Even provided a rental vehicle. More

by ABCHLOE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 11, 2021 -

Fred Martin Nissan responded

We are happy to have been of service. Thank you for your review!

February 10, 2021

Great service from buying to making appointments for oil changes and anything else that your vehicle should need. There service is fast and they tell you what else you should be considered about with your v More

by RLIZA286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review and stopping in a Fred Martin Nissan!

February 10, 2021

I had my car in for the same problem twice. Each time I have been in there and this is my third car I have bought from you I dread the service part because Patrick is not friendly at all! More

by LSDEDWARDS42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 11, 2021 -

Fred Martin Nissan responded

We are sorry to hear you had a negative experience and have forwarded your review to management to look into the situation. Our service manager Denise Law will be reaching out to you soon, if not please give us a call at (330) 734-3913 with details of your visit. Thank you.

February 10, 2021

Everyone was fantastic.....Very polite and courteous Everyone was fantastic..... Very polite and courteous throughout visit. They checked on me frequently and made sure I was comfortable. They informe More

by SESCHLARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 11, 2021 -

Fred Martin Nissan responded

Seschlarb, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 09, 2021

Lou was incredible to deal with. I would strongly recommend him to my closest family snd friends; with a peace of mind they would te More

by DNATUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski, Brandon Murgatroyd, John Klotz
Feb 10, 2021 -

Fred Martin Nissan responded

We are happy our team member was able to able assist you in your experience! Thank you for your review and your recommendation!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we appreciate your wonderful feedback about your recent experience with us! We sincerely thank you for your business, and look forward to seeing you again soon!

February 09, 2021

Nissan service is the absolute best. I won’t go anywhere else. I’ve tried and was never as satisfied. I always know everything is well taken care of when I leave. More

by Jmpillitiere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

Thank you for your continued business and the 5-Star Review!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

February 09, 2021

Fast and friendly service you can count on soon as you pull in service area someone is there to help you once your inside friendly faces tv and refreshments waiting for you More

by CHERESEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2021

Good service work done promptly very y satisfied would definitely refer people. I like the text message updates so not left wondering thanks again very satisfied More

by ALBERTCHEW85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for your review! Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2021

Very good dealership nice and friendly people the price wasn’t too high everything was done in a timely fashion will be back again thank you More

by TANNDAMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Nate Anderson
Feb 10, 2021 -

Fred Martin Nissan responded

We look forward to being of service when needed. Thank you for your review and stopping by Fred Martin Nissan!

Feb 12, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 09, 2021

I always use Fred Martin Nissan. They are kind courteous efficient helpful and go over and above what they need to do. The dealership is clean More

by RHONDAM08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New girl in service, Denise Law
Feb 10, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your review!

Feb 12, 2021 -

Fred Martin Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. Thank you for leaving us this response!

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