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Fred Martin Nissan

Akron, OH

4.8
2,605 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,605 reviews

April 16, 2021

Patrick was very congenial and informative in his discussions with me about the vehicle and did a very good job of going over the vehicle results upon completion of the service. Nice clean environmen More

by ASCARPITTI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Moore
Apr 19, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your 5-Star Review!

April 16, 2021

Holly has always been the greatest to work with when it is time to get a new vehicle. She knows her stuff and it is always a smooth transition from my old vehicle to my new one. She is the Best in my book More

by TOMISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Apr 19, 2021 -

Fred Martin Nissan responded

Tomisco, we're happy you found our staff to be so supportive during your experience here at Fred Martin Nissan. Thank you for your review. If you have any further questions, please give us a call. We're always happy to help!

April 15, 2021

Holly was very attentive and personable while dealing with me. she explained every thing I asked about and offered details that I did not know to ask. She found the vehicle I was looking for and had it More

by WILLIAMCSTJOHN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Apr 19, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2021

Great job, attentive to customer needs. I consider the service provided as excellent but would like to see the work done within an hour or less. More

by JEANNEOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience and do hope next time we are able to get you in and out faster however, this does range depending on the situation. Thank you for stopping in and for your review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2021

Outstanding service really helpful if I needed a ride they would have. Did service in a timely manner Amy went out of her way to get job done More

by D3DM16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

April 15, 2021

Service was fine and informative. My car was sanitized and everything was handled professionally. I was pleased with the information provided. Thank you for excellent service. More

by PATBELL691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review!

April 15, 2021

everyone was so so nice and helpful. rich was super nice and deserves a raise. you dealership is the best ever i’m happy to have a nissan. More

by HOSEYLEE32100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your review! We are so happy to hear you had a great experience. If you have any further questions, please give us a call. We're always happy to help!

April 14, 2021

Very pleasant people working there. Made sure I was informed of what was being done. Came and got me when they were finished. My car was washed and service was complete. More

by HODGKISS29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Apr 16, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review.

April 13, 2021

My visit Was quick and addressed my needs . Service staff was friendly and helped me with my concerns. I will go back in the future. More

by TIna Masters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Fred Martin Nissan responded

We look forward to assisting you again when needed. Thank you for your review!

April 13, 2021

Answered all needs. Provided us with all info in regards to our situation/purchase. Will continue to utilize them for all services provided I. Lease More

by BENGOOSLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Burlingame, Nick Apicella, Tony Sinclair, Richard Luklan
Apr 14, 2021 -

Fred Martin Nissan responded

We are happy we were able to assist you in your car buying experience! Thank you for the 5-Star Review and your continued business!

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