Fred Martin Nissan

Fred Martin Nissan is an up-sale environment. I choose to get my service done else where. When an actual problem arises they say “there’s nothing we can do about that”. Had an issue with my lug nuts not matc get my service done else where. When an actual problem arises they say “there’s nothing we can do about that”. Had an issue with my lug nuts not matching the roadside wrench. Instead of offering to fix the problem (I would have paid for new lug nuts and install) they explained the problem and said it was not covered. Once my free maintenance is up, I’ll be going to a different supplier for service. More

FRED MARTIN NISSAN SERVICE DEPARTMENT has been a amazing experience every time I have been there Very on point great team to take your Vehicle to amazing experience every time I have been there Very on point great team to take your Vehicle to More

Elliot Flores was helpful and courteous .I was pleased with the way I was treated. I am very happy with the truck I purchased. The service department was friendly and very helpful. with the way I was treated. I am very happy with the truck I purchased. The service department was friendly and very helpful. More

$3000 wiring harness job. Rodent chewed 4 wires under car on frame. Car wouldn’t run correctly. Harness on back order indefinitely. I used to be an ASE tech so I suggested a few solutions to the servi car on frame. Car wouldn’t run correctly. Harness on back order indefinitely. I used to be an ASE tech so I suggested a few solutions to the service writer. One was a temporary wire fix so I could have the car and bring back when harness came in. She wasn’t having it. One of her responses to me was in all capital letters. So my car sat at the dealer for three weeks Until the harness arrived. I was without the car for 30 days total. When I picked up the car the left blinker and tail light didn’t work. I texted the service writer. Crickets. When I got home I fixed it myself. The tech apparently forgot to plug it in. I texted the service writer again to let her know I fixed it. Never a response back. I think three stars and a YES recommendation is very generous considering. More

The Fred Martin Nissan dealership presented a friendly, congenial atmosphere. The staff seemed to honestly care about the customer. The variety of options that were added a no charge were a bonus. congenial atmosphere. The staff seemed to honestly care about the customer. The variety of options that were added a no charge were a bonus. More

The dealership and staff did a wonderful job of making sure that the dealership was clean and everybody was practicing safe distancing. We had the car serviced and new brakes installed. Everything was don sure that the dealership was clean and everybody was practicing safe distancing. We had the car serviced and new brakes installed. Everything was done to perfection. More

Our salesman, Josh, was informative and knowledgeable with a non-aggressive attitude that made us feel comfortable. He represented a dealership that had customer satisfaction at the heart of its mission with a non-aggressive attitude that made us feel comfortable. He represented a dealership that had customer satisfaction at the heart of its mission rather than just meeting a sales quota. Fred Martin Nissan offers many additional perks such as oil changes, extended warranties and road side assistance that encouraged us to make our purchase. Despite the hour for us to travel there, we would definitely consider purchasing from them again. More

I’ve been a customer over last 6 years. and this was my second purchase, Nissan Rouge 2021. Great place, neat and tidy and excellent customer service. second purchase, Nissan Rouge 2021. Great place, neat and tidy and excellent customer service. More

Couldnt be more pleased with the efficiency and professionalism LOU our sales rep. My wife and I are repeat customers because of the ease of making vehicle decisions at Fred Martin Nissan. Never ha professionalism LOU our sales rep. My wife and I are repeat customers because of the ease of making vehicle decisions at Fred Martin Nissan. Never had a bad experience. LOU ROCKS. chuck nikic More

Service appointment handled on schedule and although they were obviously having a busy day, completed when promised. I was kept informed of the progress and got detailed information about needed or soon ne were obviously having a busy day, completed when promised. I was kept informed of the progress and got detailed information about needed or soon needed maintenance. More