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Fred Martin Nissan

Akron, OH

4.8
2,607 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,607 reviews

May 30, 2021

My husband bought this car for me by surprising me so I didn't know what all was in the agreement so I had 2 flat tires evidently I hit something and you guys were great. I had my car towed there they fixe More

by M.HARDAWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou
Jun 02, 2021 -

Fred Martin Nissan responded

We are happy to have been of service! Thank you for the 5-Star Review and your recommendation. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2021

I enjoyed my car buying experience. This is the second car I have bought from them. They never try to put me in something outside my budget. I will returning when I’m ready to by again. More

by mstrode82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Luklan
May 30, 2021 -

mstrode82 responded

Brandon was a great dealer to work with. He listened to what I was looking for and was able to find something I would love to drive.

May 26, 2021

I came to fred martin on a certain vehicle,after looking at many others,I decided to check out the more expensive one out of my budget,just to see,clay moore was super friendly,not too pushy,he made me feel More

by CASEYCHALLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Moore, Nick Apicella, Richard Luklan
May 27, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here. Until the next time we meet, take care!

May 26, 2021

I appreciate the steps taken to maintain a safe environment. This new survey is a good one. No need for the call or additional surveys. More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Kuhns, Jackie Luizzi
May 27, 2021 -

Fred Martin Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

May 26, 2021

I was needing my heated seats installed, in Fred Martin reached out to me to set up the appointment. On the appointment day they were easy to work with getting a rental while my car was being worked on. I More

by akmcg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Nate Anderson
May 27, 2021 -

Fred Martin Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Martin Nissan, Llc. We look forward to your next visit! Take care!

May 26, 2021

I was able to drop my car off earlier than my scheduled appointment and go about my day. They called and left me a message when my car was done. When picking up my car, they reviewed the services done and More

by MICHAELGASPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2021

Offered fast and quality service.Have time for customers and communicate with customers with respect I like the services offered .they have patience for the customers More

by eddiesarp91
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

My husband and I have bought many cars from Fred Martin love the cars and the service always treat us good will be coming back More

by headrickbecky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Fred Martin Nissan responded

We look forward to assisting you again in the future! Thank you for the 5-Star Review!

May 25, 2021

Whoever did my oil change did not screw the plate underneath the vehicle back. Could have caused more issues. Heard it scraping the ground. Took it to Ford. More

by ELITEAONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Fred Martin Nissan responded

We are sorry to hear your experience here was less then 5-Stars and have forwarded your review to management to look into the situation. Unfortunately we are having difficulty finding you in our system with your DealerRater username. If you could please email us at fmcares@fmcars.com with details of your visit and contact info, we would be happy to assist. Thank you.

May 25, 2021

Fred Martin is wonderful to work with, they are always knowledgeable & very easy to work with! Holly Rhodes is amazing & goes out of her way to get you what you want More

by Y2kato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Jun 11, 2021 -

Fred Martin Nissan responded

Thank you for the kind words and your 5-Star Review!

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