Fred Martin Ford Mercedes-Benz

I Was AMAZED With The Experience!!! My car died suddenly on me and I NEEDED a car asap to keep my job. I explained this to them and they made it happen. I had no savings and bad credit My car died suddenly on me and I NEEDED a car asap to keep my job. I explained this to them and they made it happen. I had no savings and bad credit, yet they got me financed and into a beautiful, reliable vehicle (2014 Chevy Cruze). I had explained my issue and situation over the phone. I also told them I did not have transportation to the lot. They had someone pick me up within a half hour and by time I got to the lot, they had a couple options already picked out for me to look at. I did not expect to be able to get anything as nice as the car they got me into either. They worked to get me financing from a great bank too. Then, I ran into issues finding reasonably priced insurance. They helped me resolve that issue too. I remember thinking it was all going to fall apart now, but they said, "You need a car, so we are going to get you into one", and they did. They helped me contact insurance companies until we found one that was reasonable. They also made sure I had excellent warranty coverage too so I would not be in this situation again anytime soon. I was amazed with their service!!! They saved my job!!! Special thanks to Stan Kosinski (Sales) and Nikki Conley (Financing) for making it happen. They have won me over...Fred Martin Ford Mercedes-Benz is my dealership now!!! More

My first dream car. I never thought that I would ever own my dream car but Marty Shaffer & the entire Fred Martin Ford & Mercedez Benz of Austintown made my experience go I never thought that I would ever own my dream car but Marty Shaffer & the entire Fred Martin Ford & Mercedez Benz of Austintown made my experience go so smoothly & exciting, I couldn't be more pleased. It was a real pleasure dealing with them. I did not buy a high end Benz but I feel I was treated with the same respect as any buyer by Marty. He was always there for me at every turn, no matter how small the question or the concern. Marty made my experience fun. He was very thorough with the details of the car & stress free. I wouldn't hesitate sending anyone to Marty. I know they would be in good hands. Nicole , the manager & Tod the finance manager finished my experience very efficiently. I also have to express how kind & helpful I was treated, by reception, every time I walked in the dealership or called them. Let the Fred Martin Ford & Mercedez Benz of Austintown family help you through your next new car experience. More

Awesome dealer I was looking for a Chevy truck and no one wanted to give me anything for my trade I contacted Fred Martin and talked with Mitch about my trade when I I was looking for a Chevy truck and no one wanted to give me anything for my trade I contacted Fred Martin and talked with Mitch about my trade when I arrived I dealt with Kevin what an awesome guy to deal with he made it happen with my payment and everything Mitch is a very pleasant manager to deal with he made it happen as well I would highly recommend these to guys on your next auto purchase they will treat you right and they are defiantly ready to deal thanks Fred Martin ford in my new 2016 f150 I love it More

Everyone there is very friendly and helpful. I recommen Stan and Jeff were great and very helpful and informative. Nikki was awesome. Nikki works very hard to make sure the numbers are right. She makes sure Stan and Jeff were great and very helpful and informative. Nikki was awesome. Nikki works very hard to make sure the numbers are right. She makes sure you understand what's going on. Everyone there were really nice. More

Fantastic buying experience ,! Martin Shaeffer was first class all the way. Everyone was friendly and helpful. Top notch organization and will definitely recommend them ! Would be h Martin Shaeffer was first class all the way. Everyone was friendly and helpful. Top notch organization and will definitely recommend them ! Would be hard to go anywhere else! More

Curt Putnam Rocks!!!!!! He is First Class All the Way!!!!! This is our second vehicle purchase with Fred Martin Ford!!! Curt Putnam spent a great deal of time and effort on all aspects of both purchases. We This is our second vehicle purchase with Fred Martin Ford!!! Curt Putnam spent a great deal of time and effort on all aspects of both purchases. We were blown away by his knowledge of the vehicles and how he would share interesting facts regarding the truck and edge. He is very professional, kind, courteous, and takes every effort to make sure that the vehicle is a great fit. John loves his Ford F150 and I must say I love it as well! It totally rocks!!! It was a used one owner vehicle that was immaculate and still drives very well!!! He enjoys the 2 free car washes per month!!! Thank you very much!!!! He receives great service in the service department. He is always treated very well. When it came time for me to get another vehicle, John didn't hesitate to contact Curt Putnam again for his guidance and expertise. Well let me just say that Curt went all out to make sure that I had a comfortable vehicle especially since I have back and knee problems. He guided me towards several vehicles that were surprisingly comfortable. But the winner went to the new 2015 Ford Edge. Oh my goodness I love this automobile!!!! Love the free car washes!!! Thank you Fred Martin Ford!!! I am totally satisfied with all the features and this is my first lease!!! Thank you very much Curt for going above and beyond!!! It is much appreciated. Christine Youngstown, Ohio. :-) More

Honest & Knowledgable This will be my second purchase from Jesse. The staff is great to deal with & Always friendly. Mike is a great guy in finance & was very helpful & This will be my second purchase from Jesse. The staff is great to deal with & Always friendly. Mike is a great guy in finance & was very helpful & honest More

Best car leasing experience I've had! Such a great experience! Jenna Villone Hill is amazing and truly paid attention to detail when it came to me leasing my new 2016 Ford Escape! She was Such a great experience! Jenna Villone Hill is amazing and truly paid attention to detail when it came to me leasing my new 2016 Ford Escape! She was so helpful and always got back to me within minutes! More

The salesman was terrific. My experience with Fred Martin ford was really good and the salesman was totally professional and friendly I will most certainly recommend Fred Martin My experience with Fred Martin ford was really good and the salesman was totally professional and friendly I will most certainly recommend Fred Martin ford to all my friends thank you for a great smooth transition.Your friend Jeffrey j.Emery. More

Would buy again As a first time car buyer, the experience was wonderful! They all made sure that I completely understood the process before I signed any paperwork and As a first time car buyer, the experience was wonderful! They all made sure that I completely understood the process before I signed any paperwork and were very patient in explaining it to me. Would buy again for my next car! More