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Fred Haas Toyota World
Spring, TX
3,048 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 13, 2020
I had a terrible experience with the Fred Haas Toyota World service department. They charged me $200+ in diagnostic fees even though they couldn't diagnose the problems (and didn't mention the fees when World service department. They charged me $200+ in diagnostic fees even though they couldn't diagnose the problems (and didn't mention the fees when I originally made the service appointment). They wouldn't repair a known manufacturer's defect that is covered under a Toyota extended warranty (result of class action lawsuit) because the faulty latch wouldn't act up while they had the vehicle (which is typical of this problem, it's sporadic). Charged me the diagnostic fee anyway. Another Toyota service department director and a person at Toyota corporate told me that Fred Haas Toyota World should have been able to honor the warranty repair based on customer testimony alone. They charged me an additional $32 shop fee not outlined when I dropped off my vehicle, even though they didn't do any repairs. My service rep told me my front brake pads were down to 1mm. Another employee left a voicemail saying they were at 2 mm and 3 mm. I think my service rep was being dishonest. I ended up paying $302 and waiting 4 days for them to do an oil change, rotate my tires, and fix a small problem with my back door hatch that the auto body shop guy said took 5 minutes to fix. The rest of the cost and time was for them not to diagnose or fix the other issues. And their "work" is only warrantied for 30 days. Also, they do not accept coupons from their other location, Fred Haas Toyota Country, which makes no sense. Not worth your time or money. I'll be going back to my favorite John Eagle Honda service department where I actually bought this Sienna used. More
by HoustonMom
Employees Worked With
Dennis Noev
October 02, 2020
My family has been buying from the Haas family of dealerships since 1983, so there's a long history of buying here - but yesterday's purchase was easily the smoothest. Bo Sierra in sales and Peter Ca dealerships since 1983, so there's a long history of buying here - but yesterday's purchase was easily the smoothest. Bo Sierra in sales and Peter Cardona both epitomized professionalism, sincerity, honesty, and transparency throughout the purchase. The entire transaction was the antithesis of the 'typical dreaded car-buying experience.' My wife and I could not be more grateful for this duo of men and their dedication to excellence. Thank you, Fred Haas Toyota World, Thank you, Bo and Thank you, Peter! More
by amoyer0179
Employees Worked With
Bo Sierra, Peter Cardona
October 01, 2020
I definitely would recommend buying a car from Fred Haas Toyota world! We were helped by Bo Sierra and he was super helpful in every way! He was able to work with us with our trade in and get us exactly wha Toyota world! We were helped by Bo Sierra and he was super helpful in every way! He was able to work with us with our trade in and get us exactly what we wanted! More
by Rebekkat
Employees Worked With
Bo Sierra
September 20, 2020
I just purchased my second new vehicle from Fred Haas and everyone who helped me made the process effortless. The deal I got was great, the experience was flawless, people were easy to reach on calls or text everyone who helped me made the process effortless. The deal I got was great, the experience was flawless, people were easy to reach on calls or text, and they went above and beyond to make sure all my requests were filled. Joe Salazar and Ryan Bullock went out of their way to find me the vehicle I wanted, explained everything in a clear and easy manner, and genuinely cared about my interests and needs. They also did their promised follow up calls to make sure I didn't have any questions or concerns and were nothing less than truly professional. Theo Palomera was my finance manager and he also did a remarkable job making the process focused and painless. I didn't feel like I was forced into anything, all the documents were reviewed clearly, and he catered to my wants and needs when planning out my monthly payments, down payment amount, and bottom line. I will be coming back for future vehicles without a doubt. More
by BuiHoang
Employees Worked With
Theo Palomera, Ryan Bullock, Joe Salazar
September 08, 2020
Was able to locate, finance, and virtually pick up a beautiful car using only text, email, and a phone call. Miguel Castaneda (Internet salesman) made it so very easy. I didn't have to wait, haggle, or beautiful car using only text, email, and a phone call. Miguel Castaneda (Internet salesman) made it so very easy. I didn't have to wait, haggle, or lose patience to find a quality vehicle. If the rest of the sales staff have his initiative and flexibility you will be hard pressed to find another dealership to match its quality. Thank you, Miguel! More
by satisfied customer
Employees Worked With
Miguel Castaneda
August 31, 2020
Brittany was very professional and well mannered, she treated me as if i wasn’t just a customer, but a friend. This was honestly a 10/10 experience. treated me as if i wasn’t just a customer, but a friend. This was honestly a 10/10 experience. More
by Bes
Employees Worked With
Brittany Foster
August 31, 2020
Outstanding experience! Hands down the easiest car buying experience of my lifetime. Thanks to Ryan Bullock and the team at Fred Haas Toyota World. Have a good day. buying experience of my lifetime. Thanks to Ryan Bullock and the team at Fred Haas Toyota World. Have a good day. More
by tpevoto
Employees Worked With
Alex Saavedra, Ryan Bullock
August 24, 2020
We have bought 4 vehicles from Fred Hass Toyota World and have brought family to this dealership. Every visit was awsome! We get what we want everytime and our salesman makes the visit even more enjoyable. N have brought family to this dealership. Every visit was awsome! We get what we want everytime and our salesman makes the visit even more enjoyable. No pressure when buying and easy transactions! We absolutely love this dealership and Miguel, our sales person! We will continue to do business with Fred Haas because of Miguel Castaneda! Thank You again for all you have done for us! More
by Calculon30
Employees Worked With
Miguel Castaneda
August 22, 2020
Bo Sierra is such an amazing person to get information 😊 he made everything so easy and fast totally recommend him if you’re looking for a new car he made everything so easy and fast totally recommend him if you’re looking for a new car More
by Danally.mendez14
Employees Worked With
Bo Sierra
August 18, 2020
AMAZING SERVICE!! HIGHLY RECOMMEND THIS DEALERSHIP!!! My wife and I went into Fred Haas to lease a Tundra and Ryan treated so wonderfully! First class customer service at this dealer - highly recommend b My wife and I went into Fred Haas to lease a Tundra and Ryan treated so wonderfully! First class customer service at this dealer - highly recommend buying from them. Love the truck!!! Rick H More
by fnhois1
Employees Worked With
Ryan Bullock
