Fred Haas Toyota World
Spring, TX
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If you're gonna buy a car from Fred Haase, then you should find the best car salesman ever. No pressure, a very genuine person who just wants to get you in the perfect vehicle and you drive away happy. should find the best car salesman ever. No pressure, a very genuine person who just wants to get you in the perfect vehicle and you drive away happy. So you should seek Mark Ragsdale when you head over to the only dealership I have serviced my Toyota's at and bought 2 vehicles with. Great dealership! Great service! Great salesman, MARK RAGSDALE!! More
Mark Ragsdale made the car buying process quick, easy, and stress free. I highly recommend purchasing your new vehicle with Mark at Fred Haas Toyota Spring. and stress free. I highly recommend purchasing your new vehicle with Mark at Fred Haas Toyota Spring. More
Mark Ragsdale was truly fantastic. During these challenging times he made the car buying experience less stressful and worked with me to find exactly what I wanted. Thank you Mark and Fred Haas Toy challenging times he made the car buying experience less stressful and worked with me to find exactly what I wanted. Thank you Mark and Fred Haas Toyota! More
Top notch service! Very pleasant experience! Stress Free! Mr. Castaneda was patient and very thorough. He went the extra mile to ensure that our buying experience was hassle free. He got us the car we wanted Mr. Castaneda was patient and very thorough. He went the extra mile to ensure that our buying experience was hassle free. He got us the car we wanted and took time with us...never rushed us. We were very satisfied customers when we drove off the lot with our new car! More
I needed a new car but was unsure of what model to buy. Mark Ragsdale patiently took the time to review pros and cons of each vehicle I considered. When I decided to buy a Rav4 Hybrid XLE, it wasn't avai Mark Ragsdale patiently took the time to review pros and cons of each vehicle I considered. When I decided to buy a Rav4 Hybrid XLE, it wasn't available - ANYWHERE. He went above and beyond and found a car that was still being built overseas. Other Toyota dealerships either told me that it simply wasn't available if it was not on their lot and that I should call back frequently to see if any were being delivered, not ONE offered to call me with new availability. I bought the car - sight unseen! It was delivered early, and I couldn't be happier! The car is everything that Mark said it would be, and so MUCH MORE! He is honest, straightforward and knowledgeable. I will definitely recommend him to ANYONE- he is the salesperson others aspire to be! More
Sadly not my #1 Toyota Dealer as they like to say. I am in the search for a new vehicle and thought since I had some time to go visit this dealership. I was greeted as soon as I got out of my car by “sales in the search for a new vehicle and thought since I had some time to go visit this dealership. I was greeted as soon as I got out of my car by “sales person” Kamran. I told him I was interested in test driving a Rav4 and Tacoma along with my time frame, features to look for and understanding of the current car industry impact with the chip shortage. He told me I would not be able to see any new vehicles as they have none on the lot except for pre-sold units which was fine. He told me my only option is to pre-order a unit and no need to wait since this global shortage will last to 2024. I asked well do you have any 2021 pre-owned rav4 that I can test drive. I’m larger then average in height and have an issue fitting in every car. I also wanted to test drive and feel the responsiveness and handling of the vehicle. He took me to the pre-owned side of the dealership and showed me some Rav4 and Tacoma’s. I asked if I can see inside one of the RAV4’s and he never said yes or no or got any keys. I felt ignored but still getting watched by Kamran at the same time. (Weird feelings) He told me he took in a Tacoma this past week that is not on the lot that is in the back. He said it was perfect for me because a “women drove it” he kept repeating how a “women” drive it and that means they didn’t drive it hard. It’s crazy that we live in 2021 and a gender is generalized like that so inaccurately. The cherry on top is his key pitch is “we are the #1 volume Toyota dealer in Texas so we have the best prices” that is not true, just because you sell a lot does not mean you are the best value for customers. Watch out for their window tint and paint protection for $1,190. They use the affordable window tint max $200 per car and probably even forget to install the pain protection if there service is anything like there sales. He also tried to tell me “Toyota care” 2 year maintenance for new vehicles is exclusively at this Toyota dealers and if I went to another dealership I would not get it. At the end of the day he didn’t let e look inside any vehicles, and never got to test ride the vehicle I’m trying to decide to purchase in the next month. Look out other Toyota dealers guess I will be visiting you soon. Thanks for the 1-star experience at Fred Haas Toyota World Kamran. More
So I submitted for a quote on Toyota's website and got a call back from FRED Haas saying I would be put on their list if the model I specified became available. Fast forward a week later (today), get a call call back from FRED Haas saying I would be put on their list if the model I specified became available. Fast forward a week later (today), get a call from the dealer that the exact build I wanted in the exact color I wanted came in today and that the person that had put a deposit on it had BACKED OUT! No WAY, right? So I ask her to double check because as fast as these thing seem to be flying off the shelf I don't want to make the 45 min drive and have it sold out from under me. She assured me, if so, she would call me while I was in transit so I can turn around. I grab my checkbook and run out the door. I get there and was greeted by the person expecting me. Turns out not only do they NOT have the truck (never did) but that the two that were there (not the model I was even interested in) had been for customers with deposits and that I couldn't even sit in one. He then said there must have been a misunderstanding because they thought I was coming in to put a deposit on one! BAIT AND SWITCH. Man dealers are just a sleezy as they have always been. I know..I know... I'm trusting and dumb... too good to be true. Just thought I'd share so no one else gets hoodwinked. Total waste of time and gas.... Won't ever do business there for sure! Just FYI was working with Sharon Vaughn (claimed to be internet sales manager) and her partner Danny. Her original email to me said "My job is to make the best use of your time in order to create a great purchase experience." What a crock! More