Fred Haas Toyota World

Mike was very easy to work with. Found the vehicle we wanted and fast!!! Great salesman makes you feel comfortable through the entire purchase process. I would highly recommend!!! Found the vehicle we wanted and fast!!! Great salesman makes you feel comfortable through the entire purchase process. I would highly recommend!!! More

Was initially trying to order a 2023 Sequoia, but when we got the form before the deposit we noticed it said unrefundable. There or no other allowances or stipulations, and we asked if we could put a refunda got the form before the deposit we noticed it said unrefundable. There or no other allowances or stipulations, and we asked if we could put a refundable deposit down or at least have more language in there about being able to have a refund if the sale wasn't able to happen. The dealer said that that was not an option. I did a little more research and there's a lot of discussion online about unrefundable deposits being a less than desirable business practice from car dealers. Toyota in cedar Park Texas offered us the same arrangement for the refundable deposit which is what we went ahead and did. In my view I don't think it's reasonable to expect somebody to put a non-refundable deposit down without any type of allowances for Price or model discussion. More

We worked with the guy named Palomera in finance department. He was not honest with us at all and tried to rip us off. The purchase price we agreed at the beginning with the salesman was 31k. Before department. He was not honest with us at all and tried to rip us off. The purchase price we agreed at the beginning with the salesman was 31k. Before signing the financed contract, that guy persuaded us to buy the windshield protection and pay extra $5 per month. That was what we understood from what he said and that's why we go with the windshield. We thought it's like some kind of service. Looking at the contract now, he added that as an add-on accessory $2795 which make the purchase price goes up, total $34,296, plus sales tax it is now $36,410. It is too high compared with our plan and he said we can't cancel it. We feel like he tricked us with his words. Why didn't he tell us about the final purchase price will go up because that $5 will come with interest? It's out first experience with Fred Haas and I don't think I will come back here ever again. More

First off Hector Gutierrez I want to say thank you for always calling me when ever new trucks came into the lot. I appreciate the fact that you made sure that I got to see what trucks you had available be always calling me when ever new trucks came into the lot. I appreciate the fact that you made sure that I got to see what trucks you had available before letting someone else get to it before me (haha). Fred Haas Toyota is the place to go! More

My wife was recommended to go to “J***y, good, nice and honest salesman.” He was great from the beginning. She has such good faith to put down the deposit with repeated assurances from him that we will n honest salesman.” He was great from the beginning. She has such good faith to put down the deposit with repeated assurances from him that we will not pay anything more than MSRP, plus TT&L. Mistake #1, we didn’t get that in writing. I, too, unfortunately fell into the same wagon, thinking “what could go wrong? We’re paying full price for the car!” Mistake #2, trusting a car salesman or a finance guy. We had good communication with J***y who sent us a copy of the options which came with the car and the price for the car. We trusted him and moved forward with the purchase. A few days after receiving out car, we accidently discovered the window sticker in our glove compartment which we failed to exam. It shows $1590 less than what we paid. That means the dealer charged us $1590 more than the MSPR. Where does this money go? We quickly look into the USB drive which the M****n, our financial person at dealer provided for us. Within the USB are supposedly contains all the signed documents and paper work for the car. Well, it was empty. Now we’re really curious and have no idea the extra $1590 go. A phone call later, we realized there is another document hidden in the compartment box, $695 for the scratch protection package and $895 for window tint. We are unaware of the two charges which we did not requested nor they listed on the sale quote and purchase items J***y provided us. The car came with the rear privacy glasses. So it seems the only tint completed were the fronts. Further, the sticker price tag indicated that we already paid for the vehicle protection package for $399. Still not sure what is the “scratch protection package” is. What a scam! Thinking back on our meeting with the M****n, I was curious on one piece of paper which was the MSPR and questioned him where the price was lower than our sale buyer order, he said “don’t look at that, this is your purchase price,” pointing at the sale order. All makes sense now. We got scammed. More

Excellent in all , I have 10 years in Houston always trust in her , good job trust in her , good job More

I didn’t expect to buy a car we thought we would reserve one for future delivery. I guess we got lucky when someone backed out and we did purchase that one rather than wait for a shipment. hector was a grea one for future delivery. I guess we got lucky when someone backed out and we did purchase that one rather than wait for a shipment. hector was a great help on pressure . Thanks More

They listen to what you ask for and are also honest with you about alot. you about alot. More

Always very attentive! Great staff! Will be a Fred Haas member for life. Treat you like family! Great staff! Will be a Fred Haas member for life. Treat you like family! More

Made our new car buying experience for our son super easy and got us just what we wanted. Definitely would recommend and will be buying from him in the future. He went above and beyond for us. Very grateful. and got us just what we wanted. Definitely would recommend and will be buying from him in the future. He went above and beyond for us. Very grateful. More