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Fred Haas Toyota World

Spring, TX

4.8
3,045 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 3,045 reviews

September 06, 2024

Kris Y went out of his way to help us find the car that we wanted. Esther was patient and kind in explaining how the computer works on my car. Alex in finance helped us find the right service plan for More

by annquiroz971
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kris Yoosefi, Esther Garza, Alex Saavedra
Sep 10, 2024 -

Fred Haas Toyota World responded

Thank you for your feedback, annquiroz971! We're thrilled that Kris, Esther, and Alex gave you exceptional service, and we'll share your kind words. We appreciate your time and hope you're loving your new car! Until next time, take care!

September 03, 2024

I hate going to buy a car and I usually use a broker to buffer me from the experience, I happened to go in just to see a new Tundra as I compared pick up trucks. The car and the staff blew me away. No xx More

by Paulwexler25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Gutierrez, Enrique Ortiz, Wes Brinkley
Sep 04, 2024 -

Fred Haas Toyota World responded

Thank you for sharing your experience with us, Paulwexler25. That's great to hear! We're happy Enrique and Hector exceeded your expectations throughout your visit. We look forward to serving you again and appreciate your recommendation. We hope you enjoy your new Tundra!

September 03, 2024

Pete was great to work with. Smooth process in and out. Esther was great helping me understand the features of my vehicles. We have never had this service before! More

by jortez1981
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Pete Ramirez, Esther Garza
Sep 04, 2024 -

Fred Haas Toyota World responded

Thank you for leaving a 5-star review, jortez1981. That's wonderful! We appreciate your kind words about Pete and Esther and are glad you enjoyed your experience. Have a nice day, and we hope to serve you again!

September 02, 2024

Sharon Vaughn, Robert Kramer and Karl in Finance are the”Dream Team”! All are very professional, straight to the point and don’t waste your time. I wouldn’t do business with anyone other than this group More

by Abby0043
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Vaughn, Karl Erazo
Sep 04, 2024 -

Fred Haas Toyota World responded

Thank you for the excellent review, Abby0043! We're thrilled that our team, especially Sharon, Robert, and Karl, gave you outstanding service. We appreciate your business and hope you're enjoying your new vehicle. We look forward to welcoming you back!

August 31, 2024

Jimmy was great. Started looking for a car yesterday and it literally took 20 minutes for him to reach out and get me the vehicle I wanted . Great listener. Esther More

by Teresaamash
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Nguy, Esther Garza
Sep 04, 2024 -

Fred Haas Toyota World responded

Thank you for sharing your feedback with us, Teresaamash! We're glad you enjoyed your fantastic experience with Jimmy and Esther. We hope you enjoy your new vehicle, and look forward to your next visit!

August 24, 2024

Jimmy was a very professional representation of the dealership. Did everything he said he would do and went out of his way. Esther was very good and knowledgeable at her job and very patient. She de More

by ezsbiz
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy N, Esther Garza
Aug 28, 2024 -

Fred Haas Toyota World responded

ezsbiz, thank you for sharing your positive experience with Jimmy and Esther! We appreciate your feedback and will share your kind words with our team. Have a nice day, and we hope to see you again!

August 21, 2024

Fred Hass Toyota World in Spring, TX, has been the worst dealership I've ever dealt with. In June 2024, I purchased a 2024 Nissan Armada. I live in Mississippi and have been buying vehicles since I was youn More

by Lois T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Iman Viad, sales director who spoke and gave me the reimbursement receipt for $500. Almost 3 months later still no refund. , German Rivera, Roland Arrieta
Aug 21, 2024 -

Fred Haas Toyota World responded

Thank you for your review, Lois. We are genuinely sorry for the inconvenience and disappointment you have encountered. It is concerning to hear about the issues with your vehicle purchase and the lack of follow-up communication. We are committed to addressing your concerns and ensuring you receive the attention you deserve. Please contact our Customer Relations Manager, Joe Salazar, at (281) 296-5308. We want to discuss your experience in more detail and work towards a satisfactory resolution. Thank you for your patience and for allowing us to make things right.

August 21, 2024

Fred Haas has a good allocation and plenty of inventory for customers to select from. More

by Onebuckhunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Gutierrez
Aug 22, 2024 -

Fred Haas Toyota World responded

Thank you for your kind review, Onebuckhunter! We're glad we could serve your needs and appreciate your support. Have a nice day, and we hope to see you again!

August 21, 2024

Syed is a very good salesman. Easy to work with and very efficient. Esther did really good explaining the buttons. Great working with Jennifer in Finance. More

by salimhussain1
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Syed Ali, Esther Garza, Jennifer Welch
Aug 22, 2024 -

Fred Haas Toyota World responded

Thanks for the great review, salimhussain1! We're pleased that Syed, Esther, and Jennifer delivered outstanding service. Take care, and we look forward to welcoming you back!

August 21, 2024

I recently had the pleasure of working with Hector G. At Fred Haas Toyota World and I am happy with my experience. He demonstrated exceptional professionalism, knowledge, and sincere enthusiasm. He was v More

by EM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Gutierrez, Noy Khouanmuong
Aug 22, 2024 -

Fred Haas Toyota World responded

Thanks for your positive feedback about Hector and our team, EM! It's great to hear that we exceeded your expectations throughout your experience and appreciate your recommendation. We hope you're enjoying your new car and look forward to welcoming you back!

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