Fred Haas Toyota World
Spring, TX
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Kris Y went out of his way to help us find the car that we wanted. Esther was patient and kind in explaining how the computer works on my car. Alex in finance helped us find the right service plan for we wanted. Esther was patient and kind in explaining how the computer works on my car. Alex in finance helped us find the right service plan for us and explained everything very clearly. More
I hate going to buy a car and I usually use a broker to buffer me from the experience, I happened to go in just to see a new Tundra as I compared pick up trucks. The car and the staff blew me away. No xx buffer me from the experience, I happened to go in just to see a new Tundra as I compared pick up trucks. The car and the staff blew me away. No xx, No games. They ordered my truck, got my information and streamlined the entire purchase. I fully recommend Enrique Ortiz and Hector Gutierrez! Take the pain out of going to a dealership and call these guys. More
Pete was great to work with. Smooth process in and out. Esther was great helping me understand the features of my vehicles. We have never had this service before! Smooth process in and out. Esther was great helping me understand the features of my vehicles. We have never had this service before! More
Sharon Vaughn, Robert Kramer and Karl in Finance are the”Dream Team”! All are very professional, straight to the point and don’t waste your time. I wouldn’t do business with anyone other than this group the”Dream Team”! All are very professional, straight to the point and don’t waste your time. I wouldn’t do business with anyone other than this group. Sharon is definitely my Sales person! Forever more! More
Jimmy was great. Started looking for a car yesterday and it literally took 20 minutes for him to reach out and get me the vehicle I wanted . Great listener. Esther Started looking for a car yesterday and it literally took 20 minutes for him to reach out and get me the vehicle I wanted . Great listener. Esther was very efficient and informative. More
Jimmy was a very professional representation of the dealership. Did everything he said he would do and went out of his way. Esther was very good and knowledgeable at her job and very patient. She de dealership. Did everything he said he would do and went out of his way. Esther was very good and knowledgeable at her job and very patient. She deserves a raise! More
Fred Hass Toyota World in Spring, TX, has been the worst dealership I've ever dealt with. In June 2024, I purchased a 2024 Nissan Armada. I live in Mississippi and have been buying vehicles since I was youn dealership I've ever dealt with. In June 2024, I purchased a 2024 Nissan Armada. I live in Mississippi and have been buying vehicles since I was young, but this experience was far from satisfactory. The only positive aspect of the entire process was the service provided by Salesman German Rivera. However, my dealings with Rolando Arrieta in finance were extremely disappointing. He was rude, dishonest, and inconsiderate. Despite scheduling a pick-up date of June 17th, Rolando delayed forwarding my paperwork until the day I was supposed to collect the vehicle, causing significant inconvenience. After driving six hours to Spring, TX, I was informed by Rolando, through the salesman, that I couldn't take the vehicle home, forcing me to return the following week. This mishap cost me an additional $600 in travel expenses. Still to this day received copies on documents I signed. They claim my vehicle has a lifetime warranty on the engine. I called German and Iman Viad sales director. No return calls or text response almost 3 months later Furthermore, the vehicle had several issues: the passenger mirror paint didn’t match, which cost $150 to have professionally painted, the driver's side floor mat was missing, the running board was uneven, and the fuse panel cover was missing. Despite my repeated attempts to contact the sales director, finance department, and salesman for reimbursement and resolution, they have not responded. In my opinion, I strongly advise against purchasing a vehicle from Fred Hass Toyota World in Spring, TX. More
Syed is a very good salesman. Easy to work with and very efficient. Esther did really good explaining the buttons. Great working with Jennifer in Finance. Easy to work with and very efficient. Esther did really good explaining the buttons. Great working with Jennifer in Finance. More
I recently had the pleasure of working with Hector G. At Fred Haas Toyota World and I am happy with my experience. He demonstrated exceptional professionalism, knowledge, and sincere enthusiasm. He was v At Fred Haas Toyota World and I am happy with my experience. He demonstrated exceptional professionalism, knowledge, and sincere enthusiasm. He was very easy to work with and was available to answer any questions that I had. He and his team made the process of my car purchase and trade in smooth and stress-free. I would recommend Hector to anyone who is in the market for a new car. More