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Fred Haas Toyota World

Spring, TX

4.8
3,110 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 3,110 reviews

February 01, 2025

Love working with Scott. Easy to talk with. Very communicative. Esther was great! Every dealership should have Esther showing folks the ropes!!! Fantastic!!! Jennifer was More

by Lisa.Hulsey13
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Esther Garza, Jennifer Welch
Feb 04, 2025 -

Fred Haas Toyota World responded

Thank you, Lisa.Hulsey13! We're so glad Scott, Esther, and Jennifer made your experience memorable. Your feedback means the world to us, and we look forward to serving you again. Take care!

January 28, 2025

During a routine oil change, the service team of Elvin Hernandez and Dario Cortez informed my wife that she had a nail in her tire, and it was in a "non patchable area". They wanted to sell her a new $263 More

by thomasecurtis
Recommend Dealer
Yes
Employees Worked With
Elvin Hernandez
Jan 29, 2025 -

Fred Haas Toyota World responded

Thank you for your review, thomasecurtis. We apologize for any inconvenience this may have caused. Customer satisfaction is important to us, so if you have any further issues you'd like to address, please contact Joe Salazar, our Customer Relations Manager, at (281) 296-5308. We value your business and hope to serve you better in the future.

More
January 27, 2025

I had a great experience at the Toyota used dealership. Bo helped guide me in choosing the best car for me. He was very patient and helped me look at options in my budget. He is very knowledgeable and help More

by Carolina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Sierra
Jan 28, 2025 -

Fred Haas Toyota World responded

Thank you for your kind feedback, Carolina. We're happy Bo helped you find the perfect vehicle! We appreciate your recommendation and look forward to seeing you and your family again. Have a nice day!

January 25, 2025

Kris Y is very helpful and friendly. Esther did a great job showing us all the details. More

by Iainjane
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kris Yoosefi, Esther Garza
Jan 28, 2025 -

Fred Haas Toyota World responded

Thanks for sharing your experience, Iainjane! We're happy to hear Kris and Esther provided excellent service during your visit. Have a nice day, and we hope to serve you again!

January 08, 2025

absolutely worst place ever! do not go here ever, especially if your car gets recalled as they will treat YOU like an inconvenience. My appointment was with the assistant service More

by esmee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Tobias
Jan 08, 2025 -

Fred Haas Toyota World responded

Thank you for your feedback, Esmee. We're disappointed to hear about this experience and understand your frustration. Customer satisfaction is essential, and this doesn't reflect our service standards. We’ve shared your comments with our team and appreciate the opportunity to resolve this personally. Please call (281) 296-5308 to speak with our Customer Relations Manager, Joe Salazar. We value your business and hope to hear from you soon.

More
January 08, 2025

My salesman Bo . Was awesome from the beginning of the process to the end couldn't have done it without him.... He's just an awesome guy willing to work with you in a More

by leboriay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Sierra
Jan 09, 2025 -

Fred Haas Toyota World responded

Thank you for your kind words, leboriay! We're thrilled Bo made your experience so smooth and enjoyable. We'll be sure to share your praise with him. Take care, and we look forward to serving you again!

January 07, 2025

Professionalism,good service offered is someone who's helpful and dependable I really appreciate for service offered today More

by Kwambokaroda339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Gutierrez , Miguel Garcia
Jan 09, 2025 -

Fred Haas Toyota World responded

We appreciate your feedback, Kwambokaroda339! It’s wonderful to hear our service met your expectations. Thank you for choosing us, and we look forward to serving your needs again!

January 07, 2025

Professionalism, understanding, presentable is a person I could like to do business with and thank for the service. More

by Kwambokaroda339
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Gutierrez, Miguel Garcia
Jan 09, 2025 -

Fred Haas Toyota World responded

Thank you for your positive review, Kwambokaroda339! We're glad our team’s customer service left such a great impression on you. Have a nice day, and we look forward to serving you again!

January 06, 2025

Kaleb,Karl, and Esther were very helpful with our new car purchase. I Highly recommend them More

by camua_cb
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb, Esther Garza, Karl Erazo
Jan 06, 2025 -

Fred Haas Toyota World responded

Thank you for your kind 5-star review, camua_cb! We're delighted to hear that Kaleb, Karl, and Esther provided you with excellent service, and we hope to see you again. Your recommendation means a lot to us, and we look forward to serving you again!

January 02, 2025

Dana was great to work with in getting what we needed. Esther was very efficient and accommodated our time crunch More

by Kentsasada
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dana, Esther Garza
Jan 03, 2025 -

Fred Haas Toyota World responded

Thanks for sharing your experience with us, Kentsasada! We're happy to hear that Dana and Esther served you well. We appreciate your business and hope to see you again soon. Take care!

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