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Fred Haas Toyota World
Spring, TX
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Excellent service from beginning to end. Made numerous attempts to check on status of vehicle throughout the whole process. All people I dealt with had friendly personalities and it was a p Made numerous attempts to check on status of vehicle throughout the whole process. All people I dealt with had friendly personalities and it was a pleasure purchasing from Fred Haas Toyota. More
My first bad experience was bringing my vehicle in for oil service, I was first given the wrong scheduling info, and had to come back a second time. Then they couldn't tell me where my car was parked poin oil service, I was first given the wrong scheduling info, and had to come back a second time. Then they couldn't tell me where my car was parked pointing to a large lot "over there". I walked in the rain for 10 minutes. In early January I was lured in for a 2023 Prius. When I got there it was a 2022, the old body style I didn't want. But I did fall in love with a Corolla Cross, putting down a non-refundable deposit for a vehicle that was supposed to be delivered the end of January. I saw what looked like my order on the website, but was told no. Then again at the end February another Cross, but still nothing. At this point I'd rather have money back and go elsewhere. Do not trust Fred Haas. More
Jordan found me the exact vehicle I was looking for in a very short amount of time with out very ridiculous dealer mark up. Will definitely be coming back in the future! very short amount of time with out very ridiculous dealer mark up. Will definitely be coming back in the future! More
This used to be our " go to" preferred dealership but since customer service has declined, I am going to have to find another dealership. We were customers of many years and have referred family/friends since customer service has declined, I am going to have to find another dealership. We were customers of many years and have referred family/friends over the years, purchased many Toyotas, etc. I understand the market is not good and this industry is having difficulty with inventory but your sales people/finance people should not punish customers because they are frustrated. There are many other dealerships in Houston that I can shop and sadly this one won't be my last. More