Fred Haas Toyota World
Spring, TX
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Terrible service. On 09/27/2024 we went to Fred Haas to get our highlander serviced. The service was running behind, so we told them we needed our baby chair since w On 09/27/2024 we went to Fred Haas to get our highlander serviced. The service was running behind, so we told them we needed our baby chair since we needed to pick up our daughter at daycare, that it was ok, if they took longer. My spouse was coming in another vehicle to get the baby chair and pick our daughter with another car. After we requested the baby chair to be brought over (at least twice), they made us wait outside telling us the baby-chair would be right over. We waited for about an hour, then they told us to go ahead and pay the bill that the car was now ready. The baby chair never came. We were completely ignored. We were unfortunately late in picking up our daughter. Toyota's are great vehicles, but Fred Haas service center needs to be improved. You get a better outcome out of Jiffy lube. Regards, Jorge More
I just bought a pre-owned Acura from the dealership, and I had a fantastic experience with Jose Espinosa. His communication was outstanding, keeping me informed every step of the way. The Acura is in great I had a fantastic experience with Jose Espinosa. His communication was outstanding, keeping me informed every step of the way. The Acura is in great condition, and I couldn't be happier with my purchase. Thanks, Jose, for making this such a great experience! More
This was the quickest and most hassle-free car purchase I have ever made. My salesman was Hector G. and he really went above and beyond to make sure that I got exactly what was right for me. The finance mana have ever made. My salesman was Hector G. and he really went above and beyond to make sure that I got exactly what was right for me. The finance manager Dean was very delightful and funny as well. Everyone was very nice and excited for my new purchase just as much as I was. I love my new 2024 Toyota Cross and I vote that Toyota should implement margaritas, chips and salsa Friday's for the team at Fred Haas I-45 North in Spring! More
I contacted Hector Gutierrez while I was overseas with the intent of purchasing a vehicle upon my arrival in Houston. Hector was extremely helpful in selecting a vehicle and in getting a great deal. His the intent of purchasing a vehicle upon my arrival in Houston. Hector was extremely helpful in selecting a vehicle and in getting a great deal. His communication was both timely and excellent. We were able to select a vehicle and agree upon a price. The morning after I arrived we already had an appointment to purchase the 2024 Tundra. The transaction was fast, simple and very professional. Hector is very knowledgeable and easy to work with. I highly recommend anyone looking for a Toyota to contact Hector at Fred Haas Toyota World. More
This is our third time buying a car from Fred Haas Toyota World and each time has been a great experience. Hector was great and worked with us to help me find my dream car. He kept us updated and let us know World and each time has been a great experience. Hector was great and worked with us to help me find my dream car. He kept us updated and let us know when a car became available. Thank you for your great customer service. More
Sales lady Sandra, financial assistant Alex, delivery specialist Esther, have all done a superior job, in assisting me, with the purchase of MY RAV 4, 2024 specialist Esther, have all done a superior job, in assisting me, with the purchase of MY RAV 4, 2024 More