Fred Haas Toyota World
Spring, TX
Filter Reviews by Keyword
By Type
Showing 3,047 reviews
My thanks and accolades to the management team of Fred Haas for the overall experience I had while purchasing my first vehicle from his dealership. I had made an inquiry via the internet and was skeptica Haas for the overall experience I had while purchasing my first vehicle from his dealership. I had made an inquiry via the internet and was skeptical over the barrage that I assumed would follow. However, Chris Conner was very friendly, nowhere near the "over-bearing, what do I have to say to get you to buy a car from me today" experience I've received at other local Ford and Nissan dealerships. I dropped in on Chris, to meet the man that convinced me -through honesty and integrity- to purchase my next vehicle from Fred Haas and while we discussing what I was looking for in my next purchase, he had a scheduled customer show-up for a test drive. I was hesitant to be "passed-off" to another salesman, but Chris assured me that Shawn (Thompson) would be just as helpful; which he was and then some. Shawn spent the next 6 hrs with me, foregoing lunch (and a normal dinner) going over my "likes and dislikes", until we found the perfect vehicle for me- which happened to be on the showroom floor...though it didn't stay there for long. I drove away in my new Tundra Crewmax, regretting not having been able to properly convey my appreciation for the patience and understanding of both Shawn and Chris; I feel like a really put them "through the ringer", changing my mind every 10 minutes on colors, configurations and add-ons. All part of the job for them I suppose, but this being my 11th car purchase, it was by far the best car-buying experience I've ever had and I'll definitely recommend them to anyone. Kudos and keep up the good work. Best regards, Mike McManus More
we had great experience with Fred Haas Toyota. i am very thankful and impressed by the quality of customer service we all recieved from salesman Mr Jim Hearne , he truely made our buying experience very ple thankful and impressed by the quality of customer service we all recieved from salesman Mr Jim Hearne , he truely made our buying experience very pleasant and fruitful , he was attentive responsive to all our questions and concerns . we also thank him for his suggestions during the sale process and selecting the vehicle that best fit our need . he spent several hours of his valuable time with us and he even had to stay late after the working hours to complete the sale process . i givec Mr Hearne my highest rating and i got to buy a car again i will definately go back to him , kasira family More
Fred Has had more variety of vehicles we were looking for than the other one we had went to. The customer service was GREAT. All round experience was the BEST we have ever had at in other dearlership before. than the other one we had went to. The customer service was GREAT. All round experience was the BEST we have ever had at in other dearlership before. More
Bert was exceptionally helpful througout the buying process for our new Toyota Sienna. He accomodated my wife who had to go pick up our children at school and made an appointment at a later date for he process for our new Toyota Sienna. He accomodated my wife who had to go pick up our children at school and made an appointment at a later date for her to become educated about the car's features. More
Shawn Thompson helped my daughter and I greatly when we visited and leased one car (Corolla) and bought another (Avalon). He was very patient and answered all of our questions and took the time to explain visited and leased one car (Corolla) and bought another (Avalon). He was very patient and answered all of our questions and took the time to explain every aspect of the process. His suggestions helped guide us through and put our minds at ease. When purchasing the Avalon Shawn allowed me to take 3 test drives and his explainations of the cars features helped me decide which car to buy. Again he allowed me to take my time without rushing me. I went to finance at approximately 9:45PM and when I finished that process, 10:15PM I was surprised to see that Shawn was waiting for me. Shawn then took the next 25 minutes explaining the cars features. When I buy another car Shawn will be the person I will be looking for. More
Our experience with Fred Haas Toyota World was GREAT! From the ladies at the reception desk to our salesman and finance, everyone was friendly and eager to please. Rene Reyes, our salesperson, greeted u From the ladies at the reception desk to our salesman and finance, everyone was friendly and eager to please. Rene Reyes, our salesperson, greeted us with a smile; even though it was late in the day and probably still 100 degrees outside. We had gone to the dealership with the intent to begin our search for a new vehicle. Rene was very patient with the multitude of questions we asked, and he is very knowledgeable. He always respected our wishes. By the end of the evening we had pretty much decided on a new Venza, but wanted to think about it. He suggested we take one home as a demo to help with the decision. The next morning we contacted Rene and asked him to find a different Venza that we had located online within the Fred Hass inventory. He was so customer service oriented - the vehicle was waiting for us when we came back to return the demo. Our price was met, we received a fair amount for our trade-in,and he gave a very thorough in-service on the vehicle before we left. Jennifer Welch in finance made the paperwork process painless. She is very friendly and quick at what she does - and she secured a really good interest rate for us, as well! This is the third vehicle we have bought from Fred Haas Toyota World. Their service writer, Jennifer Grimmet, came out and congratulated us on our purchase. This dealership is staffed with people that really care about the job they do - and they do it very well. More
All details of the sale was great. Service, knowledge, friendliness etc. We will recommend Fred Haas to anyone needing a new Toyota. Thank you very much for the service. Michael & Marilyn Johnson friendliness etc. We will recommend Fred Haas to anyone needing a new Toyota. Thank you very much for the service. Michael & Marilyn Johnson More
First, When I walked in with my wife, He came towards us, introduced himself and asked us how he could help us. I was not sure what I exactly wanted, so I was general in discription, after few exploring ques introduced himself and asked us how he could help us. I was not sure what I exactly wanted, so I was general in discription, after few exploring questions, he proposed the Corola as the best selling car, very reliable. It was not long before we settled on one that seemed very appropriate to both my wife and I. The experience was great and satisfying... Omar & Jenny Bouderdaben. More
Mr. Savage is the consummate professional! He knows the business and shares his vast knowledge of the business. He has sold my family members and I at least six vehicles over the eight years we have known business and shares his vast knowledge of the business. He has sold my family members and I at least six vehicles over the eight years we have known him. He jokes realistically that he is waiting on my daughters to grow up so he will have their business as well. He sold my eldest daughter a car less than one year ago. Mr. Savage not only values us as customers, he values us as people! He is so good that I am already looking forward to my next car he will sell me! I hope the dealership values Mr. Savage as much as we value him. Thank you for your time and consideration. More
Quite simply the most hassle free car buying experience I've ever had. Very professional staff that was considerate of my time. Highly recommend shopping here. I've ever had. Very professional staff that was considerate of my time. Highly recommend shopping here. More