Fred Haas Toyota World

we had done our homework on the internet, knew what I wanted, called many dealers including the Toyota dealer in Conroe, texas( my home town) trying to find my 2012 Scion XB. Waited several days for the wanted, called many dealers including the Toyota dealer in Conroe, texas( my home town) trying to find my 2012 Scion XB. Waited several days for the dealers we contacted to get back with us. After several days called Fred Haas Toyota and told MJ what I wanted. He made his calls and then had my picked up in Plano Texas for me. Now that is what I call going out of your way for a customer. MJ was not able to be at the dealership when I was able to get there (he was performing some volunteer time at Texas Children's Hospital is what I learned). He gave my information to Lydia Farias and she assisted with the purchase of my new 2012 white Scion Toyota. No pressures, made me feel right at home. Explained the features of my new car to me, walked me to my car, showed me how to perform the basic functions and watched as I drove away. I handled the financing with a gentleman named Neely (forgive me if not spelled correctly). He explained everything in such a simple language that even I could understand. If the service department is anything like the sales and finance departments, I know I will be taken care of for a long time. Thank you guys very much for making this purchase an experience I shall not forget for a long time. I keep my vehicles for a long time also, so see you in about 10 years or so. Doris Taylor More

My husband has wanted a Ford F150 for some time. We did not want to buy a brand new one so we searched until we found the perfect truck and it just happened to be at Fred Haas Toyota. Our salesman, Mr. Hut not want to buy a brand new one so we searched until we found the perfect truck and it just happened to be at Fred Haas Toyota. Our salesman, Mr. Hutchins was a friendly from the minute we stepped into the door. He directed us to the internet manager, but he was busy with other customers so he asked Mr. Hutchins to help us with the deal. He did just that. He was very helpful and courteous which made the process that much easier. Mike Huvall was also very helpful and courteous with the appraisal of my trade-in. Once the price were settled and accepted, Ken Jimmerson in finance got the job done. We were able to leave in the truck that was not only perfect for my husband, but perfect in price. Thanks again to Mr. Hutchins, Mr. Huvall & KJ. Way to go Fred Haas Toyota!! James & Janice Rideaux More

Great Customer Service. I felt like I mattered as a customer. Very Informative. Would recommend this dealership to anyone. Thank you to all, and especially Beth and Newell! customer. Very Informative. Would recommend this dealership to anyone. Thank you to all, and especially Beth and Newell! More

Outstanding experience! I came in as a Internet purchaser so I already did my homework. Beth did an exceptional job on the original sale on 9/5. She was no nonsense, no high pressure just listened purchaser so I already did my homework. Beth did an exceptional job on the original sale on 9/5. She was no nonsense, no high pressure just listened to what I wanted and made it happen. She had the vehicles I was interested in ready for us when we arrived at the dealership. We test drove a Tan 2009 Camry LE, a Gold 2010 Camry LE and a Teal 2010 Camry LE. The Internet prices listed were already a great deal so we decided to purchase the Tan 2009 Camry LE and the Gold 2010 Camry LE (I've got 4 college bound kids whose late model cars had to be junked). We brought the Gold 2010 home since the 2009 needed a safety inspection. Beth said it be ready for pickup around noon next day. Beth just as promised called us around noon and picked up the 2009. Albert from finance also did an outstanding job. I always dread the finance guy because it always seems like they're trying to sell you more stuff like warranties, etc. Albert was no different in offering the warranty options the difference came in how he made you feel. Again, no high pressure, answered all my questions, made some good suggestions about options. In the end I felt good about the decisions made in the finance office. So walked away on 9/5 feeling pretty good but that's not the end of the story. The Gold was not really a favorite color and we thought it was close enough to the Tan that we could live with but after a day of having the vehicle we decided we really wanted the Teal 2010 Camry. Oh, no, what to do. I though I'll call and see what they say about a swap since both 2010 vehicles had the same Internet price. I made the early morning call to Beth on 9/7 and explained what I wanted to do about swapping vehicles. She didn't hesitate, she said let me find where in the process the other deal is and if the Teal 2010 Camry was still on the lot. I got a phone call back from Beth within the hour and they were ready to accommodate the request... TOTALLY AMAZING! We scheduled time around 2PM. We swapped the vehicles including all the paper work in about an hour as I walked out of the dealership with the swap complete by a little after 3PM. Fred Haas, Beth, and Albert made me one happy customer. Outstanding job. Amazing thing to say that about a car dealership. It's the second positive purchasing experience with the dealership as we bought a new 2006 Sienna from them and experience was very similar. Thanks Fred Haas, Beth, and Albert More

Had a great experience. Shawn Thompson was easy to work with, and I like that you have inventory on the lot. He also walked me through the features in my new car. Thanks!! with, and I like that you have inventory on the lot. He also walked me through the features in my new car. Thanks!! More

Lydia came highly recommended from family and friends as the best salesperson to meet our needs. She took time without any pressure to answer our questions, have us test drive, and negotiate the best possib the best salesperson to meet our needs. She took time without any pressure to answer our questions, have us test drive, and negotiate the best possible deal. She found us the car we wanted at the price we needed and we couldn't be happier. We hope our future experiences with toyota are as easy and pleasant as our time with Lydia! -lindsey v More

Very friendly and efficient overall, I drove in expecting to test drive and was so impressed I drove away in my new car -- and Robert rocks! to test drive and was so impressed I drove away in my new car -- and Robert rocks! More

Rene Reyes was great. No pressure, no games, just helped us get what we needed. Newell Peck helped us get the financing that met our needs. Both were friendly and helpful. Overall a great car buying exper us get what we needed. Newell Peck helped us get the financing that met our needs. Both were friendly and helpful. Overall a great car buying experience. More

I am a repeat buyer from Fred Hass Toytota and the experience has always been great. I would recommend anyone to this dealership. Robert Hutching has always been very helpful and the experience has al experience has always been great. I would recommend anyone to this dealership. Robert Hutching has always been very helpful and the experience has always been nice. Thank you so much Robert. Janice Johnson More

Cedric was very polite and professional. At all times he seemed very concerned with our desires and concerns while looking for a used car. He was very helpful in answering our questions. I would not hesit seemed very concerned with our desires and concerns while looking for a used car. He was very helpful in answering our questions. I would not hesitate to purchase another car from Mr.Rawls in the future. More