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Fred Haas Toyota World

Spring, TX

4.8
3,047 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 3,047 reviews

July 07, 2023

I enjoy doing business with Hector. He is professional, very knowledgeable and possesses customer service skills that many would want to have. I am very impressed and have a lot of resp More

by ram2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Gutierrez
Jul 11, 2023 -

Fred Haas Toyota World responded

Ram2014, thank you for your five-star rating! We are delighted to hear that Hector provided you with exceptional service and that you were impressed with the efficiency of your visit. We appreciate your kind words and thank you for choosing Fred Haas Toyota World. Enjoy your new vehicle, and we look forward to seeing you again!

June 28, 2023

Best car buying experience I have had. No hassle, no pressure. David in sales was great - answered lots of questions and took me on test drives of two vehicles so I could make sure I was More

by beakboatgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Jennifer, Esther
Jun 29, 2023 -

Fred Haas Toyota World responded

beakboatgirl - Thank you for your five-star review! We're happy you had an excellent car-buying experience at Fred Haas Toyota World. It's fantastic to receive such positive feedback about our team, especially David, Jennifer, and Esther. We appreciate your business and hope to see you again. Take care, and enjoy your new car!

June 26, 2023

I started looking for a Corolla Crown. But, after looking at one, I decided the Rav 4 would suit my needs. I was very impressed with the safety features.. Hector explained the differences. More

by Mhdydek
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Esther Garza, Karl Erazo, Hector Gutierrez
Jun 27, 2023 -

Fred Haas Toyota World responded

Mhdydek - Thank you for your feedback and 5-star review. We are thrilled to hear that Hector assisted you in finding the perfect vehicle that suits your needs. We appreciate your business and hope you continue to love your RAV4. Take care, and have a nice day!

June 21, 2023

Muhammad Khan is great salesperson I bought a used 2015 Toyota Highlander he is the best salesperson very knowledgable go see him for new or used both you lover he will explain you and help you to get the More

by Ana Rios
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Jun 27, 2023 -

Fred Haas Toyota World responded

Ana - Thank you for your feedback and 5-star review. We appreciate you sharing your positive experience and recommendation of Muhammad. Our team strives to provide excellent service, and we're glad you're happy with your new vehicle. Have a nice day, and we look forward to serving you again!

June 16, 2023

Christina is a great salesperson and Esther helped me get the Toyota app working correctly! More

by rmay1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther, Cristina Cedillo
Jun 27, 2023 -

Fred Haas Toyota World responded

rmay1990 - Thank you for sharing your feedback and for the 5-star review! We appreciate your positive comments about Christina's salesmanship and Esther's assistance with the Toyota app. We value your support and look forward to serving you again. Have a nice day, and take care!

June 13, 2023

I bought a used 2020 Dodge Grand Caravan minivan from Toyota World Hass Fred on April 1st,2023 More

by 3drealpen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Sampson
Jun 13, 2023 -

Fred Haas Toyota World responded

Hello 3drealpen, Thank you for your review and for bringing this to our attention. We sincerely apologize for any frustration or inconvenience caused by this issue. It is disappointing that the problem has not been resolved despite our team's best efforts, but we appreciate you contacting our director. Customer satisfaction is our top priority at Fred Haas Toyota World, and we assure you that we take this concern very seriously. Please call (281) 296-5308 and ask for our customer relations manager, Joe Salazar, so we can assist you as soon as possible. We value your business and look forward to hearing from you soon.

Jun 13, 2023 -

3drealpen responded

I am sorry, I misunderstood Director Durrani. He is a great director. After he became aware of the situation, he took good care of me. Once again, Fred Hass Toyota World's Pre-owned department, and its director, Durrani, is the greatest managers I have ever encountered.

Jun 15, 2023 -

Fred Haas Toyota World responded

Hello 3drealpen, We appreciate your review and the high rating. That's great to hear! We're glad our director and the team were able to assist you. Please don't hesitate to reach out if there's anything else we can do for you. Have a wonderful day, and thanks for choosing Fred Haas Toyota World!

June 05, 2023

Fred Haas has not paid off my Ford ranger that I traded in for my tundra. I've already received my bill for the tender for the month and I'm at risk of the Ford ranger going past due because it has not bee More

by tomaslopezramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Morales, Syed Ali
Jun 06, 2023 -

Fred Haas Toyota World responded

Hello tomaslopezramirez, Thank you for your review. We regret the issue you had in contacting our finance department and recognize the importance of your concerns. Our team will be glad to get in touch with you to take the necessary steps to resolve this issue. Please call us directly at (281) 296-5308 to speak with our customer relations manager, Joe Salazar. We appreciate your patience during this process and look forward to speaking with you soon.

May 30, 2023

Free Hass Toyota World is the place to go for your new vehicle purchase. We had the pleasure of working with Ms. Beth. Let me tell you this lady with a beautiful soul made a world of a difference in our c More

by Cecilia B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Elliott
Jun 01, 2023 -

Fred Haas Toyota World responded

Cecilia - Thank you for your five-star review. We strive to provide our customers with a stress-free and enjoyable experience, and we are thrilled to hear that Beth was able to make a difference in your experience. Thank you for choosing Fred Haas Toyota World for your purchase, and we hope to see you again!

May 27, 2023

Great people and dealership to do business it felt like family when i walked in and looking to trade my vehicle. Seamless process, went for a test drive, answered all my questions, and not once did I feel More

by Suleman akbar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iran Vaid, Kamran Durrani
Jun 01, 2023 -

Fred Haas Toyota World responded

Suleman - Thank you for your five-star review. We are delighted you received exceptional customer service from our team, especially Imran, Rizwan, and Lee. We appreciate your recommendation and look forward to serving you again. Have a nice day, and we hope you continue to enjoy your new vehicle!

May 24, 2023

BUYER BEWARE! Syed M Ali of Fred Haas told me if I place a $500 deposit on a GR86 and it doesn’t work out for any reason he will request the deposit refunded and i More

by TLopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Syed’s manager, Syed Ali
May 25, 2023 -

Fred Haas Toyota World responded

Hello TLopez, Thank you for your review and for bringing this to our attention. Our team is committed to providing excellent customer service, and we deeply regret any misunderstanding or disappointment regarding the refund of your deposit. Your satisfaction is of the utmost importance to us, and we assure you that we will be glad to address this issue promptly. Please reach out to us directly by contacting our customer relations manager, Joe Salazar, at (281) 296-5308 at your earliest convenience. We appreciate your business and look forward to hearing from you soon.

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