Fred Haas Toyota World

Sales and Finance and Delivery This is my second purchase from Fred Haas Toyota World in Spring TX. Leonard Bell,Delivery Manager, and Alex Saavedra, Finance Manager, are the ones This is my second purchase from Fred Haas Toyota World in Spring TX. Leonard Bell,Delivery Manager, and Alex Saavedra, Finance Manager, are the ones I worked with on the previous deal and will continue to go to them all the time. Quick, Reliable, Honest and get you in and out as quick as possible. Lee-Loi Ta was my salesman this time and got me exactly what i wanted. I will recommend these guys to anyone interested in a new vehicle. More

Great Buying Experience on a new 2014 Toyota Avalon I went to Fred Haas Toyota and test drove the Camry XLE and the Avalon XLE. The Avalon was the better choice for me as it had a softer, smoother ride I went to Fred Haas Toyota and test drove the Camry XLE and the Avalon XLE. The Avalon was the better choice for me as it had a softer, smoother ride. None of the Avalons at the front of the dealership had the color combination I wanted. My salesman, Bob Ruby, told me there may be more on a back lot and he quickly searched his inventory and found one that was first choice on both exterior and interior color. I told Bob I was ready to buy if they would meet my price and I offered a number. Bob came back quickly and said my offer had been accepted. Bob was very professional and knew his product line and my purchase was completely hassle free. I have taken 4 other friends to this dealer and will continue to do so based on their commitment to customer satisfaction. Mr. Newell Peck, in the Finance Office, was also great to work with and helped me with the financing process. More

Jerry Kempenski Jerry Kempenki worked with my entire family on our Toyota car buying process. All the vehicles that our family has owned were and are Toyota. He helpe Jerry Kempenki worked with my entire family on our Toyota car buying process. All the vehicles that our family has owned were and are Toyota. He helped us get another one added. Not only is it important for agents to understand customer service, they have to live it, Jerry not only made me feel at home. He worked to earn my trust and came up with what was best for my family and price. I am proud of my new toyota car buying experience, but most importantly proud of the agent who made it all happen. Great training Fred Haas! More

Ms. Robin Nubani got me the nicest Highlander at Fred Haas! Robin is a great salesperson. She is amicable and focuses on her customer needs. She listens and pays attention and above all she always goes the extr Robin is a great salesperson. She is amicable and focuses on her customer needs. She listens and pays attention and above all she always goes the extra mile to do it right. She was by far the nicest person I met at the dealership. Her attention is so good she makes you feel like a friend and family. More

Great service Give him a raise. He had excellent customer service and was very patient. The man in finance that helped us was just as excellent as well. Give him a raise. He had excellent customer service and was very patient. The man in finance that helped us was just as excellent as well. More

Great service as always! My experience for routine/recall service was friendly. I was told ahead of time of the 3 hour time needed for the services when I made the appointment My experience for routine/recall service was friendly. I was told ahead of time of the 3 hour time needed for the services when I made the appointment. When I went in Mr. Baker offered for me to use the complimentary shuttle service if I had a ride back. I chose to wait. There are several conveniences to wait including private business rooms equipped with phone and plugs, play area for children, waiting room with TV and a pleathera of magazines, table and chairs area with vending machines, napkins, coffee, microwave (sometimes I bring in my own food to warm while I wait). There is also complimentary coffee and soda at a bar of sorts. I bring a book or work materials and can always find a comfortable spot to wait. I also choose the complimentary car wash. When my car is ready, it iis sometimes driven out to me or parked very conviently. I own a 2013 Prius. I did not see instructions in the manual or the dvd as to how to program fuel costs so that I could track fuel costs/usage. On a previous visit, Keven Baker programed my car with the average amount I spend per gallon and I've been enjoying this feature ever since. I truly see how efficient this car is on gas. All in all I am very pleased with all 4 Toyota purchases at this dealership and the service for all vehicles. Signed, A very happy Fred Haas Toyota World customer! More

Excellent customer service! I just put purchased a 2014 Toyota Corolla from Fred Haas Toyota World and I could not be happier with my experience. I am a young adult and usually h I just put purchased a 2014 Toyota Corolla from Fred Haas Toyota World and I could not be happier with my experience. I am a young adult and usually have my father with me when making this kind of decision/purchase. I was worried that by going alone someone might take advantage of the fact that I'm not a car expert or experienced in negotiating. But my father was out of town and my mother had to work so I went in alone. I already had a deal worked out with Internet Sales Manager Jimmy Nguyen through email and phone on the price of the car that I wanted and was pre-approved for my loan through another company with an interest rate of 4.75%. Jimmy was extremely nice when I got to the dealership and had my car freshly cleaned with a full tank of gas, ready to go. He never once tried to confuse me or change the deal, but he did ask if I'd be willing to finance through toyota if they could get me a better interest rate. Then I moved on to Finace Manager Newell Peck who helped me to to get financing through toyota at 0% interest! He was very kind and thoroughly explained all my different options for financing and warranties. He didn't even seem irritated that it took me a few phone calls and a bit of time to make a decion on everything. I really appreciate the time he took to explain everything to me and the savings I am going to get by financing through Toyota. Every person that I came across was extremely helpful and kind. I drove all the way there from Pearland because of a great deal they offered me and found them to not only be giving me a much better deal financially, but the staff was also much more knowledgeable and friendly than a previous dealership I had gone to that was closer to home. I would highly recommend this dealer to anyone looking for a new car! More

Purchase of Pre-Owned Car on 3/16/14 Purchased a pre-owned car for my daughter on 3/16/14. Bo and Durrani treated me like family and service was great. Thanks Dan Purchased a pre-owned car for my daughter on 3/16/14. Bo and Durrani treated me like family and service was great. Thanks Dan More

Top notch customer service!!! Mr. Rawls thank you so much for all of your help with our recent car purchase. As usual you went above and beyond our expectations when it came to sea Mr. Rawls thank you so much for all of your help with our recent car purchase. As usual you went above and beyond our expectations when it came to sealing the deal! Our family has purchased a total of 5 vehicles from your dealership (you as our sales person) and we will continue to come to you as long as you are around! We appreciate your undivided attention and your special attention to details when it came to specifications we were looking for in our next vehicle. We cannot thank you enough for your tireless efforts to get our deal done! Fred Haas is definitely fortunate to have employees like you representing them! More