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Fred Haas Toyota World

Spring, TX

4.8
3,044 Reviews

20400 I-45 North

Spring, TX

77373

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Showing 3,044 reviews

October 30, 2024

In love with there service and Bo Sierra the best in sales. Thank you so much for making us feel welcome. More

by Lesly1055
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Sierra
Oct 31, 2024 -

Fred Haas Toyota World responded

We're delighted you enjoyed your experience, Lesly1055, and that Bo made you feel welcome. Thank you for choosing us, and we look forward to serving you again!

October 29, 2024

Friendly, nice, and patient. Cant thank them enough for helping get into my new wheels! Mr. Gutierrez is the best car sales man out there! More

by Mchavar2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Gutierrez
Oct 31, 2024 -

Fred Haas Toyota World responded

We appreciate your kind words, Mchavar2012! It's fantastic to hear Hector provided exceptional service during your visit. We're thrilled you're enjoying your new vehicle. Thank you for choosing us, and we look forward to serving you again!

October 24, 2024

Came to buy a new Truck. No stress experience, didn't take long and was home with new truck. Everyone was nice and helpful. This dealer helped me with a deal. Other dealers w More

by JQN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Avalos, Hector Gutierrez
Oct 24, 2024 -

Fred Haas Toyota World responded

Thank you, JQN, for your 5-star review! We're thrilled you had a stress-free experience and found the perfect truck. Our team takes pride in offering exceptional service. We appreciate your recommendation and look forward to serving you and your loved ones again!

October 23, 2024

I had a great experience with Jimmy and Esther in showing me the cars and how to program the Apple play. More

by Lguettermann
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Nuey, Esther Garza
Oct 24, 2024 -

Fred Haas Toyota World responded

Thank you for your excellent review, Lguettermann! We'll share your kind feedback with Jimmy and Esther. We appreciate your business and look forward to serving you again. Have a nice day!

October 21, 2024

2015 Sienna: Took this vehicle to body shop following accident, air conditioner was not working well following repair where it was working previously. A/C was reported to have been discharged and recharg More

by Matt Bruning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Woods, Mark Wood, Connie Estes
Oct 21, 2024 -

Matt Bruning responded

I’m also assuming the clicking/clunking noise that started after the cv joint repair is likely due to over torque of the axle nut.

Oct 22, 2024 -

Fred Haas Toyota World responded

Thank you for your review, Matt. We sincerely apologize for the multiple issues you've experienced with your Sienna and Tundra. We understand your frustration and assure you this doesn't reflect our service standards. We're committed to addressing these concerns and any other issues you have soon to ensure your satisfaction. Please feel free to call (281) 296-5308 to get in touch with our Customer Relations Manager, Joe Salazar. We appreciate your business and hope to talk to you shortly.

October 15, 2024

Jimmy was nice, polite, and kind to work with. Esther was great in explaining the new features! More

by Libertydeb12
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Nuey, Esther Garza
Oct 15, 2024 -

Libertydeb12 responded

Appreciate all the good help and service!

Oct 16, 2024 -

Fred Haas Toyota World responded

Libertydeb12, we're delighted you had a great experience with Jimmy and Esther! Thank you for taking the time to share your 5-star review. We value your business and look forward to serving you again!

October 15, 2024

Fred Haas Staff is highly professional. Pete was super nice. Love working with Karl in finance. Esther is lovely… very helpful More

by Sgbuckley39
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Pete Ramirez, Esther Garza, Karl Erazo
Oct 16, 2024 -

Fred Haas Toyota World responded

Thank you for your kind 5-star review, Sgbuckley39! Our team takes pride in providing excellent service, and we’ll share your feedback with Pete, Karl, and Esther. We appreciate your business and look forward to serving you again!

October 09, 2024

Only provided 1 key fob, expected me to buy the 2nd key fob. Owner manual indicates the vehicle should have 2 key fobs. More

by z-bo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Oct 09, 2024 -

Fred Haas Toyota World responded

Thank you for your review, Z-bo. We're sorry for any confusion regarding the key fobs. Upon review, there's an ongoing manufacturer recall affecting the vast majority of second keys, with fixes prioritized by purchases dating back to October 2021. We'd be happy to discuss this further and answer any other questions. Please get in touch with our Customer Relations Manager, Joe Salazar, at (281) 296-5308. We appreciate your understanding and look forward to speaking with you soon.

October 03, 2024

Excellent service from Jimmy and Esther! Very helpful and smooth process! I recommend Fred Haas More

by Anonymous
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Nguy, Esther Garza
Oct 04, 2024 -

Fred Haas Toyota World responded

Thank you for the five stars!

October 02, 2024

Fabulous working with Eduardo a Esther was terrific to work with as well. See Fred has Toyota. More

by mikemartin10
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo A, Esther Garza
Oct 02, 2024 -

Fred Haas Toyota World responded

mikemartin10, we're delighted you had an exceptional experience with Eduardo and Esther! Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again!