Fred Haas Toyota World
Spring, TX
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Hector provided the upmost professional service including staying late into the evening to allow us time to process and fully understand the investment facts. His extensive knowledge was evident as he naviga staying late into the evening to allow us time to process and fully understand the investment facts. His extensive knowledge was evident as he navigated our questions and provided the details we needed in our decision making. His approach is genuine and my family will definitely lean into his service in the future. More
Patrick and Brandon were amazing. Easy to work with… no pressure they were fair. Alex did a great job. Very professional. Esther was fantastic…. Better than everybody! Easy to work with… no pressure they were fair. Alex did a great job. Very professional. Esther was fantastic…. Better than everybody! More
I just wanted to take a minute to thank my recent experience with Fred Haas Toyota. I gave them 5 stars due to many reasons. The sales process of my Camry was very smooth from the beginning to end. M experience with Fred Haas Toyota. I gave them 5 stars due to many reasons. The sales process of my Camry was very smooth from the beginning to end. More especially I would like thank my sales men Ryan Martinez and George Torres. They were both extremely genuine and very professional. George knowledge and experience in auto sales was far superior compared to other salesman I’ve encountered at other local dealerships. My other salesman Ryan, his approach is quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew the deal I was given worked in my favor. Thank you for assisting me buying my first Toyota car. More
Fred Haas sold me a 50k Dodge Challenger Hellcat with odometer fraud. Purchased a Challenger Hellcat from Fred Haas on Sept 1 for around 50k. Two months later, while attempting to trade the car in a odometer fraud. Purchased a Challenger Hellcat from Fred Haas on Sept 1 for around 50k. Two months later, while attempting to trade the car in at another dealership, I was told that the miles on my Hellcat odometer did not match the miles on the car’s vehicle history reports. They also told me that the title to my Hellcat should be listed as “Not Actual Miles” rather than the “Actual Miles” title sold to me by Fred Haas. The dealership was not able to accept my car on trade since it appeared to have odometer/title fraud issues. Completed my own research and found that the vehicle history reports were correct and the car had significantly higher miles than what the odometer was showing. Reported the issue to Fred Haas. During many recorded phone calls, GM Nate Murphy told me they knew about the discrepancy between the car history reports and the mileage showing on the odometer before they sold it to me, but they felt the car was “in excellent shape and reflected the lower miles shown on the odometer rather than the higher miles shown on the history reports.” On the same recorded phone call Mr Murphy said that he, “trusted his used car manager more than he does some 15 dollar-per-hour worker at those reporting agencies.” Mr Murphy expressed to me that they did not feel that they should have informed me of the issue before I bought the car and were not concerned that they had included the incorrect mileage on the Odometer Verification sheet in our sales contract. They offered to let me trade the car in on another vehicle but would only give me trade-in value for my car. The car is now worth not even remotely close to what I paid for it just two months ago and I am out a significant amount of money because of this odometer issue that was not disclosed to me. Not to mention I have a potential odometer fraud vehicle on my hands so most dealers I’ve spoken with won’t even take the car. DO NOT BUY A CAR FROM THIS DEALERSHIP! More