Fred Haas Toyota World
Spring, TX
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Friendly, nice, and patient. Cant thank them enough for helping get into my new wheels! Mr. Gutierrez is the best car sales man out there! Cant thank them enough for helping get into my new wheels! Mr. Gutierrez is the best car sales man out there! More
Came to buy a new Truck. No stress experience, didn't take long and was home with new truck. Everyone was nice and helpful. This dealer helped me with a deal. Other dealers w No stress experience, didn't take long and was home with new truck. Everyone was nice and helpful. This dealer helped me with a deal. Other dealers wouldn't even budge when it came to price. Will recommend relatives and friends to shop at Fred Haas Toyota World. More
2015 Sienna: Took this vehicle to body shop following accident, air conditioner was not working well following repair where it was working previously. A/C was reported to have been discharged and recharg accident, air conditioner was not working well following repair where it was working previously. A/C was reported to have been discharged and recharged during repair. Somebody in service or collision told my wife a/c was working within specs and could not be fixed. (Also stated she deserved a car with working a/c never heard of an a/c that couldn't be fixed.) A/C still does not cool well. Another visit for this same vehicle to replace passenger side CV joint was completed. Upon inspecting work at home could not remove lug nuts on the front passenger due to damaged lug nuts and found lug nuts torqued at min 1,170ft pounds (limit of my impact wrench breakaway torque spec) service advisor offered to fix this. I declined and removed and replaced damaged lug nuts. 2023 Tundra: Took it in following the issue with my Sienna to get recall taken care of. Got one recall taken care of the other required ordering parts, so parts were ordered. Told me at the time they would call when parts came in and we could schedule the work. Someone called sometime after that within a couple weeks and I scheduled the work. Came in to drop my vehicle off and my wife picked me up to take me home. Got home and received phone call when pulling in my driveway that the parts were not in. Filled out survey following all of these issues and got 0 response from anyone at dealership. Also emailed directly to service manager and or director.Connie Estes and Mark Wood could not be bothered to respond. My experience with Joe Woods the service writer who handled the non body shop issues was good in general. While he offered to fix the lug nut issue I declined due to general lack of faith in whomever repaired my vehicle. More
Fred Haas Staff is highly professional. Pete was super nice. Love working with Karl in finance. Esther is lovely… very helpful Pete was super nice. Love working with Karl in finance. Esther is lovely… very helpful More