Fred Haas Toyota World

Very good customer service! Bo Sierra was excellent, the best and treat us like family. Bo Sierra was excellent, the best and treat us like family. More

Ryan S. Was absolutely helpful and easy to buy. Didn’t take much time. Thank you. Was absolutely helpful and easy to buy. Didn’t take much time. Thank you. More

We have had wonderful experiences with Fred Haas Toyota. Esther and Kaleb were fantastic to work with. Esther and Kaleb were fantastic to work with. More

Superb Experience! . Highly recommend Jimmy and Esther!! Both were very patient with me and explained things thoroughly. . Highly recommend Jimmy and Esther!! Both were very patient with me and explained things thoroughly. More

My husband and I drove an hour to this location on Sunday, with it being the only Toyota open, in hopes to buy a new car pretty much off the lot because one of our vehicles broke down unexpectedly ove Sunday, with it being the only Toyota open, in hopes to buy a new car pretty much off the lot because one of our vehicles broke down unexpectedly over the weekend. Fred Haas was the worst car buying experience my husband and I have ever experienced for the following reasons. 1. Upon arrival, my husband stated he wanted to buy a new car, but wanted to use the bathroom first. Carlos, the salesmen, while my husband was in the bathroom, left myself and my mother in law out shivering in the cold asking if my husband “had ever financed a car before”. We said yes, and he continued to ask questions that was clearly gauging if my husband and I were financially able to buy. I told Carlos that I was going to wait inside, as it was cold. 2. Once my husband was ready, we walked back out to Carlos. We stated that we were looking to buy either a new RAV4 or a new Tacoma. Carlos walked us out to the Tacoma’s. We asked to see the low and medium tier option as these options were the ones in our price range. Carlos walked us to the low tier option, and I asked if we could see the interior. Carlos said, “I don’t have the keys and I want to show you the higher tier options before getting the keys”. Not what we asked, but okay. Whatever. Carlos takes us to the higher tier options, and we tell him to please get the keys so we can see the interior. I asked him if he knew the measurement of the Tacoma from back wheel to edge of the bed, as we were gauging the ability to put a Tacoma into our garage. He stated he didn’t know. When asking him if a measuring tape was available, he said there was not one available. 3. We stated that we would like to test drive a Tacoma so that my husband could get a feel. First, Carlos stated that we would need to go inside so that he could gather our information before driving the car around the block. Makes sense. We obliged, no problem. After we consented, Carlos back tracked and said, “Actually, due to low inventory, I can’t be taking cars out to drive and risk putting miles on the cars”. I told him that we weren’t going to buy a car without test driving it, and he stated that we “could drive it around the parking lot then”. I asked him if he still needed our information, and he said no. He went to get the keys, told us to at we could go get in the car, and when we turned the car on, there a light came on that said something along the line of, “no fuel, put gas in the car immediately”. My husband took a picture of the message and we walked back up the Carlos and said there was no gas in the car to be able to drive. Carlos said, “it’s just going in the parking lot, you’ll be fine.” This was extremely upsetting to my husband and I, because Carlos told us 10 minutes earlier that one of his other Tacoma’s was going out for a test drive and because of this, we couldn’t look at it. 4. We drive the car around the parking lot, with, and I’m not exaggerating, the car having ZERO miles back in the car, and Carlos said upon returning the key, “so are y’all not going to buy today?” We told him, “I think we’re just looking to get a feel for a car beforehand, and we would like to go take a look at the used car options so that we can get a full picture idea.” Carlos told us to walk over to the used car area and left. 5. When we walked into the used car area, a salesman came up to us immediately and asked what we were looking for. We explained that we were looking at either RAV4s or Tacomas, and expressed that we had came from the new car lot where our salesman was unhelpful. This salesman said, “well if you want to look over here; you’re going to have to go get that guy to help you.” For completions sake, I think it’s worth mentioning that my husband and I look very young. We are in our mid twenties. It seems as if Fred Haas was ageist against and profiled my husband and I, assuming that we didn’t have the financial means to pay for a car. This is in spite of me stating wit More

Love working with Leonard Bell. He is top notch. Esther was excellent.. highly recommend to help set up your vehicle. He is top notch. Esther was excellent.. highly recommend to help set up your vehicle. More

My experience here at Fred Haas Toyota with Mohammed, Esther, and Noy was excellent. They were very professional and friendly. Would recommend. Esther, and Noy was excellent. They were very professional and friendly. Would recommend. More

Fahad and Esther has been the most wonderful sales personal that I have dealt in Years. I am totally satisfied with my car buying experience. personal that I have dealt in Years. I am totally satisfied with my car buying experience. More

Hector was amazing to work with from start to finish. We were looking into a car purchase during the summer for the Grand Highlander, he assisted us right from the start to ensure we found the one we tru We were looking into a car purchase during the summer for the Grand Highlander, he assisted us right from the start to ensure we found the one we truly wanted. After a few months, the car came in and Hector was all over it. Always great to speak with on the phone, professional, and great with my family and kiddos when we came in. Our little boy was so excited, he wanted to go back and see everyone there again. Thank you so much Hector!!! More

Good sales experience with Gloria. Esther did a great job setting up the features in the car, Esther did a great job setting up the features in the car, More