Fred Haas Toyota World

Awesome . Thanks Lydia Lydia thank you so much. You always so nice to deal with. You helped me a lot . I will keep buying cars from you . You were the best. Lydia thank you so much. You always so nice to deal with. You helped me a lot . I will keep buying cars from you . You were the best. More

AWESOME CUSTOMER SERVICE!! Leonard Cater was awesome!!!! He got me the car I wanted and also made sure I got the best deal and knew my options! He made sure it was a quick and s Leonard Cater was awesome!!!! He got me the car I wanted and also made sure I got the best deal and knew my options! He made sure it was a quick and simple process, and was a very fun person to be around in general. Best customer service I've received in a while. Leonard made my first car purchase WAAAAAAY better than expected from hearing horror stories. Thanks Leonard!! Love, Jasmine More

Best experience with dealer i ever had Bo Sierra was very professional, friendly and knowledgeable. He worked tirelessly to find the best option for me. im really satisfied and i would defi Bo Sierra was very professional, friendly and knowledgeable. He worked tirelessly to find the best option for me. im really satisfied and i would definitely recommend him to my friends and i would go back to him for my next purchase. Thank you Bo More

Service The service department is run like a fine oiled machine. Everyone and everything seems to run in tandem. From getting the service manager to the techn The service department is run like a fine oiled machine. Everyone and everything seems to run in tandem. From getting the service manager to the technician, to the person delivering your vehicle to you, while you take care of the payment. It all seems seamless. I would have given a five star but, the part was not delivered as promised. Some things are out of ones control. More

The most stress free car buying experience I've had Ms Farias was the sales person who sold us our car. She is very knowledgeable, professional and friendly, and she worked tirelessly to find us a vehic Ms Farias was the sales person who sold us our car. She is very knowledgeable, professional and friendly, and she worked tirelessly to find us a vehicle with the options we wanted. It was a good experience without the stress usually associated with buying a car, and we are very satisfied! Thank you Lydia! More

Bought 2014 Ford Edge SEL on 10/4/2015 My mom and I had been looking online all over Houston. Had went to a couple of different dealerships and had not luck at getting the monthly payment My mom and I had been looking online all over Houston. Had went to a couple of different dealerships and had not luck at getting the monthly payment I wanted. Went here and it was not a problem. They were great. Used car at Fred Haas and worked with a great salesman. More

An Unexpected Experience ... That's A Good Thing We are well-seasoned automobile buyers, in our early seventies, and our expectations are simple (albeit a bit old-fashioned these days) ... treat us w We are well-seasoned automobile buyers, in our early seventies, and our expectations are simple (albeit a bit old-fashioned these days) ... treat us with respect, not as a potential paycheck; be forthright and honest, and please don't play the "car game" ... we've heard it all, and will immediately get up and leave if we sense any of it ... and if we can't come to terms, don't act as if we're taking money out of your pocket; some deals get done, others don't (it's the nature of the business). Conversely, we will treat you with the same respect, make a genuine effort to arrive at a price that's fair to both parties, and will shake your hand, whether or not we drive off in a new vehicle. We found it a bit unusual to be car shopping on a Sunday, but we spotted a vehicle online that we were really anxious to see ... interior and exterior colors, trim level and equipment were exactly what we wanted. Fred Haas has two Toyota stores in the Spring area, one closed on Saturday and open on Sunday. We were surprised to see the number of folks in the showroom ... but if you're the only game in town, it's to be expected. Despite the crowd, we were greeted promptly, and introduced to Beth Elliott of the Internet sales department (yes, there really is one), who explained that she had a customer coming in shortly, but will try to get us started, rather than having us wait for an available salesperson. She was courteous, knowledgeable, and eager to answer our questions. As it turned out, the RAV4 we had in mind was at the closed location (to Beth's credit, we didn't get the line, "Oh, that car's been sold."), and she assured us that we'd be welcome to come back the next day. Right at that time, her customer with an appointment arrived, and we were turned over to Manny Gomez, who immediately earned our confidence. He's a young, intelligent, personable guy, with thorough knowledge of the products. For comparison purposes, we test drove an XLE, the model just below the one we came to see, and concluded that we wanted the Limited after all. The inventory didn't show anything that attracted us ... but Manny took the time to peruse the entire lot with us by golf cart, stating that what's in the computer isn't necessarily up to date (his words, "they're always behind"), and it's possible that something might have come in within the past few days ... nothing ventured, nothing gained. We were amazed at how he was able to tell one model from the next (including interior colors) without even leaving the cart. Well, as luck would have it, he did find a vehicle that would work well for us ... way in the back, waiting to be prepped, and not showing on inventory. After gathering the paperwork, he quoted us a price that, while a bit below sticker, was not yet in our comfort zone. This is the part of buying process that we don't particularly care for, although we do understand the reason for it. We're veteran negotiators (both in purchasing automobiles and as Realtors), and after going back and forth a few times, came to terms. Throughout the process, Manny was low-key, did not pressure us, didn't pull that, "This price is only good for today!" crap, and treated us as valued customers. After a brief wait, we met with Alex Saaverdra of the finance department. Since we were paying cash, the process was simple, and we were out in less than ten minutes. He didn't pressure us about all those extra warranties, but did explain them, as he's required to do (not to mention that he makes a few bucks off them). We declined them all ... not a problem. What particularly impressed us was the fact that there's a staff of individuals assigned to "introduce" buyers to their new vehicles. With all the technology on today's automobiles, it's most welcome. We left the dealership confident that we could at least get the hang of all that stuff, and knowing that we have a resource, in the event that something stumps us. On the way home, we remarked almost simultaneously that this experience was probably the best (certainly in the top two) we've encountered in our fifteen car purchases over the years. From the beginning, everyone met or exceeded our expectations ... almost unheard of in the industry. The price we paid was more than fair (and we did research the xxxx out of it). Our home is in the Bellaire area, and Toyota dealers abound within a few minutes' drive. We've dealt with them all (including one that we really like, but we couldn't make the numbers work there). The drive to Spring was well worth it. We wholeheartedly recommend both the dealership and the personnel we dealt with. Delete review More

REPETE CUSTOMER OF FRED HAAS YES THIS IS MY SECOND PURCHASE FROM FRED HAAS WHICH REFLECTS MY SATISFACTION WITH THE SERVICE RECEIVED WITH THE DEALERSHIP --- AND IN PARTICULAR WITH YES THIS IS MY SECOND PURCHASE FROM FRED HAAS WHICH REFLECTS MY SATISFACTION WITH THE SERVICE RECEIVED WITH THE DEALERSHIP --- AND IN PARTICULAR WITH MR LEE LOY TOH AND LENARD BELL. I SAY THIS AS ONE TIME I DID NOT PURCHASE A VEHICLE FROM FRED HAAS AS NEITHER OF THESE GENTLEMEN WERE NOT INVOLVED WITH MY INTENDED PURCHASE. BOTH GENTLEMEN ARE PROFESSIONAL - - PERSONABLE - AND FAMILIAR WITH MANY ASPECTS OF THE PRODUCT AND IF NOT THEY WILL FIND THE ANSWER FROM THE SOURCE THAT DOES. More