Fred Haas Toyota World

Exceeded all expectations! I would like to start by saying that I was looking for a vehicle on a Saturday and we all know that Fred Haas Toyota World does not sell vehicle on Sa I would like to start by saying that I was looking for a vehicle on a Saturday and we all know that Fred Haas Toyota World does not sell vehicle on Saturdays, so I went to another dealership. At that dealership we were about to sign off on the deal. I had already chosen the vehicle and was just waiting to go to finance. I waited 4 hours to get to the finance employee. He was going over the contract and I noticed that the APR was a little high. I told him that I did not like the APR and if he could try to find me a better deal. He got mad and rushed out of his office to look for our salesman. We noticed that he was arguing with the salesman and that is when we decided to leave the dealership. The very next day (Sunday) we went to browse around at Fred Haas Toyota World. As soon as we arrived Javier welcomed us and offered assistance. I told him I what I was looking for and he went straight to work. He showed us a couple of vehicles and when we decided on one, he offered us a very good deal. I then went with Paul in Finance and was ready to sign the contract when I noticed that the APR was high. I thought I would go through the same experience as the day before but I am glad that was not the case. Paul told me that he could try to get me a better deal the next day and that he would call me once he found a good rate for me. I felt at ease knowing that they were working in my favor, trying to get me the best deal not just trying to sell a car. I asked Paul for an APR of around 10%. Well he was able to get me a 8% APR. I went in that day and signed the paper work. I am extremely satisfied with the customer service at Fred Haas Toyota World. Javier and Paul exceeded all expectations! More

EXCELLENT! I would recommend Fred Haas for service as well as buying a car - Jesse Hartman in the Service department was enjoyable, very helpful, explained every I would recommend Fred Haas for service as well as buying a car - Jesse Hartman in the Service department was enjoyable, very helpful, explained everything. He's the only one I'll go to. When I decided, since my Camry was 11 years old, that I'd purchase a new one - - I went back to Fred Haas because they care about their customers - Ryan Bullock was outstanding in the Sales department. He was very personable, professional --- he found me the car I wanted, set up the paperwork, took me to Mike in Finance and I drove it off the lot the same day.......It was awesome. Fred Haas works FOR the customer and WITH the customer to make it a positive experience. The process was quick - couldn't ask for a nicer dealership to do business with. Carolyn M. More

Positive, Fun, Professional Experience I was extremely satisfied by the kind service and more so by the help extended by Lydia Farias and Dr. Ngo. Positive, fun, professional experience. I was extremely satisfied by the kind service and more so by the help extended by Lydia Farias and Dr. Ngo. Positive, fun, professional experience. More

Friendly and easy. Mauricio Coto was very friendly and easy to deal with. No pressure and no hassle. Mauricio was able to "negotiate" a small price beak on the ca Mauricio Coto was very friendly and easy to deal with. No pressure and no hassle. Mauricio was able to "negotiate" a small price beak on the car. The car did not have floor mats at the time but Mauricio promised he would order them so we can hopefully get them in a couple weeks. Raoul Melancon, in finance, was also very nice and easy to deal with. A straight shooter. I would go back when I am in need of another car. More

Fast, Efficient, Great Chstomer Service Cedric Rawls in Sales and Stiven Castro in Finance made this a very easy buying experience. They both went out of their way to make sure the sell went Cedric Rawls in Sales and Stiven Castro in Finance made this a very easy buying experience. They both went out of their way to make sure the sell went through from start to finish. Cedric even helped me with my Enterprise rental car which saved me a huge hassle. Thanks again Cedric. Great job Fred Haas! More

Excellent customer service Wonderful customer service by Hector took care of us and was negotiable. Would definitely go back. Manager was of great service as well. Took the truc Wonderful customer service by Hector took care of us and was negotiable. Would definitely go back. Manager was of great service as well. Took the truck in for a wash gave it back and introduce every detail around the truck once more. Wonderful experience. More

Purchasing of New car Mr Lam is very patient and nice. He described the different features between the Highlander and 4Runner that helps us in deciding which one we have to Mr Lam is very patient and nice. He described the different features between the Highlander and 4Runner that helps us in deciding which one we have to choose. I appreciate his honesty and able to convince me which one I have to pick between the 4Runner and the Highlander. In addition I was also thinking of Acura however he convince me to get Toyota due to its reliability of Toyota. Thank you Mr Lam. More

Excellent customer service Jonathan Benavides helped me find the car I was looking for. I am very satisfied with my purchase. Excellent and helpful customer service, I highly re Jonathan Benavides helped me find the car I was looking for. I am very satisfied with my purchase. Excellent and helpful customer service, I highly recommend this dealership. Juan More