
Fred Haas Toyota World
Spring, TX
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Exceeded Expectations I found a preowned truck online truck which brought me to the dealership. We were quickly and respectfully greeted by Bo Sierra. After listening to wh I found a preowned truck online truck which brought me to the dealership. We were quickly and respectfully greeted by Bo Sierra. After listening to what features we had on our wish list: 4wd, heated seats. He showed us the perfect truck. We were able to make a great deal on a Toyota Tundra 1794 Edition. Bo’s knowledge on the Toyota product was amazing and his customer service is why I will highly recommend him and Fred Hass Toyota World to anyone! More
Great experience and everyone was friendly. Salesman was not pushy but very friendly and was given many choices of cars to choose from. Would recommend this dealership to my friends and family m Salesman was not pushy but very friendly and was given many choices of cars to choose from. Would recommend this dealership to my friends and family members. More
RAPID RESPONSE, PATIENT, FAIR AND SUCCESSFUL I had an idea of the car i thought i would like to trade up to and the amount i thought i wanted to pay. I searched on line at 3 dealers and found a I had an idea of the car i thought i would like to trade up to and the amount i thought i wanted to pay. I searched on line at 3 dealers and found a few cars that matched my criteria. of the three Toyota dealers that i searched, Fred Haas was my choice because they had the year make and model of car that i was looking for and they are Cap Pro (Jerry Reynolds) certified. I emailed them and asked if that particular car was still available. within a short period of time Mauricio Coto called me to discuss my selection and set up time that i could drive over to see and test drive the car. The dealership was easy to find and easy to access and very busy which i took as a good sign that others wanted to shop there, too. I test drove my selection and rapidly realized that it was not the car i wanted. I was disappointed. Mr Coto sat with me and reviewed his inventory of that model and i agreed to test one of the one of them even it was a year newer than what i originally wanted to buy and of course more expensive$$$. (i had a budget in mind). I drove the car and realized that it was everything i wanted and more. I reviewed the numbers with Mr Coto and convinced my self that i could in deed afford it. After reviewing the carfax and specs that the car was not a Toyota certified car and was disappointed because that certification really give some warranty options that other non-certified cars don't have. When i expressed my disappointment to Mr Coto, he suggested that he would see what he could do. It took a little extra time but he had in inspected and certified at no cost to me. I was tired and it was late but the drive home in my new used car was very relaxing thanks to Fred Haas Toyota and Mauricio Coto thanks to all Jim F Pasadena PS i need to mention the gentleman that worked up the financing. Can't remember his name but what i did remember was that his finance rate was very competitive and that after signing the two stacks of paper that he placed before me (one for my old car and one for my new car). I was on my way..Good job. More
Buying a car made easy This will be my second time to purchase from Fred Hass in Spring. Good service and friendly people will always make you come back again and again. This will be my second time to purchase from Fred Hass in Spring. Good service and friendly people will always make you come back again and again. Last time bought new car, this go around I went there looking at a used car online. I met Mauricio Coto. Very professional man. I enjoyed my time with him and when I told him things that I was looking for in a vehicle he listened. He brought me things that I was looking for. Toggled between New and Used - but went with the used car. If you are looking for a great salesman ask for Mauricio - HE'LL TAKE CARE OF YOU!!! And does it very professionally! More
2018 CAMRY Best car buying experience thanks to Syed Ahmed gave the best deal and excellent customer service!!! Syed Ahmed was up to date on everything got me in Best car buying experience thanks to Syed Ahmed gave the best deal and excellent customer service!!! Syed Ahmed was up to date on everything got me in and out in no time!! More
Mismatched pricing! Be prepared. I want to preface this by saying this is the only white tundra SR5 from Austin South and I am willing to not buy from this dealership than have the tr I want to preface this by saying this is the only white tundra SR5 from Austin South and I am willing to not buy from this dealership than have the truck of my dreams do to a shady salesman and manager. I went to Fred Haas Toyota world (12/11/17) for the first and last time to look at a truck that was online but had few pictures available. Everything was fine (test drive, looks, mileage) until I noticed they were trying to sell me the truck for more than it was priced online. I noticed, after negotiating down $2000, that the starting price on the paperwork did not match the online price. Not only that, for over $30K the vehicle wasn't certified. After being deceived and almost conned into buying something at a different price I never plan on going back to them, even if that means I have to settle for another color or configuration. If you do go there, be prepared with the carfax, online info and specifics you want and do not waiver! I will find my future truck elsewhere and I hope you consider this a warning. Update 12/19/17 9:30a: I have spoken to Joe once but he has not returned my phone calls. I have called several times and left 2 voicemail's. More
Great experience They were very helpful when it came down to what I needed. They also went above and beyond to make sure that things were right for me They were very helpful when it came down to what I needed. They also went above and beyond to make sure that things were right for me More
Excellent Customer Services Robert Hutching went above and beyond putting us in a new ride. We walked in just window shopping for a new car and we walked out with a new car for a Robert Hutching went above and beyond putting us in a new ride. We walked in just window shopping for a new car and we walked out with a new car for a great deal. He was so helpful and worked extremely hard to put is in a new car. We will definitely be back to purchase another car from Robert very soon. More
Daughters car Pulled in no appt. expected to be turned away needed brakes full service oil change plugs filters cabin air filter rotate tires updates if any needed Pulled in no appt. expected to be turned away needed brakes full service oil change plugs filters cabin air filter rotate tires updates if any needed took me right in More
Excellent Great service. Mauricio went above and beyond to get me out of there with a car. He worked with my price range, and was able to find a great car withi Great service. Mauricio went above and beyond to get me out of there with a car. He worked with my price range, and was able to find a great car within my range with low miles. More