Fred Haas Toyota World

Anthony James is amazing! Anthony James is one of the most sweetest, caring, honest, motivated, and determined people that I have ever come across in the sales and automotive Anthony James is one of the most sweetest, caring, honest, motivated, and determined people that I have ever come across in the sales and automotive industry. I initially came in to trade in my '16 4Runner for a '19, but then decided to switch to a beautiful GS350. His patience, compassion, and dedication were truly appreciated, and the sole reason I returned to purchase. Anthony is a straightforward and ambitious young man who is also a great communicator. Rusty in finance was amazing, and made the process efficent, effective, and seamless. I truly appreciate Anthony, Rusty, and Imran (who worked a great value filled deal); their honesty and kindness was refreshing! I absolutely love my purchase! Anthony has earned the business of my entire (huge) family for life, and I will be refering all of my customers (from Duron Tires) to him! Ask for all 3 of these wonderful guys! More

Great Experience Went to Fred Haas Toyota World looking for a good deal on a SUV for my family. Donald helped me find the perfect one! He gave us excellent customer se Went to Fred Haas Toyota World looking for a good deal on a SUV for my family. Donald helped me find the perfect one! He gave us excellent customer service and seemed like he really cared that I got exactly what I wanted. I highly recommend asking for Donald if you're ever at Fred Haas! More

Great experience! Donald my sales rep was phenomenal! Went above and beyond with customer service and was great at answering every question I had. I definitely recommen Donald my sales rep was phenomenal! Went above and beyond with customer service and was great at answering every question I had. I definitely recommend! More

Best New Car Buying Experience Ever! Marcos Pacheco went out of his way to help us find a new Toyota Highlander. He had a lot of knowledge about the cars and the process but was honest a Marcos Pacheco went out of his way to help us find a new Toyota Highlander. He had a lot of knowledge about the cars and the process but was honest about what he did not know, never once failing to find an answer for us. Marcos continuously confirmed we were comfortable and satisfied despite the fact that he was the one on crutches! I highly recommend Marcos to anyone who wants an honest, fair and successful new car buying experience. More

Friendly and Helpful I bought my 3rd Toyota and Thomas was my sale agent. He was kind and friendly and helped me find exactly what I was looking for. When I returned for I bought my 3rd Toyota and Thomas was my sale agent. He was kind and friendly and helped me find exactly what I was looking for. When I returned for service he greeted me and remembered me!! Thank you again Thomas! More

Bo Sierra is the man!! Bo is fantastic!! Hands down the best in town when it comes to taking care of customers' needs. I have bought three vehicles through him and I am neve Bo is fantastic!! Hands down the best in town when it comes to taking care of customers' needs. I have bought three vehicles through him and I am never dissapointed. Highly recommend Bo Sierra for the hook up!! More

Excellent service I had a great experience at Fred Haas Toyota World and would highly recommend to all of my friends and family. Bo Sierra was exceptional! I had a great experience at Fred Haas Toyota World and would highly recommend to all of my friends and family. Bo Sierra was exceptional! More

Awesome work I am so happy I got in my car I wanted. Brittany did a good job. Thank Yall for all of the help on getting me into my dream car. I am so happy I got in my car I wanted. Brittany did a good job. Thank Yall for all of the help on getting me into my dream car. More

Mauricio Coto Was great to deal with and really enjoyed visiting with Mauricio outside of just buying the car. He was very knowledgeable about the inner workings of Was great to deal with and really enjoyed visiting with Mauricio outside of just buying the car. He was very knowledgeable about the inner workings of the car I was purchasing, as well. Would give 10 stars if possible. Thank you, Brent Z More

Desperate Situation, Optimum Outcome To make a long story short, I was practically stranded in Houston with a car that had just failed (timing belt) and still had to be in Austin for work To make a long story short, I was practically stranded in Houston with a car that had just failed (timing belt) and still had to be in Austin for work by Monday. The day my vehicle failed was Saturday. My mind raced with all the options I had. I could head back south to my parents house, order parts, maybe a special tool needed and spend the rest of the day fixing my vehicle. The only issue with that option was the fact that I had to be very lucky to get the parts overnight (if they were available) and couldn't afford to have the repairs go awry for any second I had left. I decided to trade in my vehicle (it was time after all, as I had bought the car brand new and had nothing but issues with it from the start, lesson learned). After spending numerous ours at another Toyota dealership, I stumbled upon a deal at Fred Haas and explained to the first dealership that these two cars I was comparing had the same options, different colors albeit, but a drastic difference in price. To add salt to that wound, I was basically offered a penny for a vehicle that could be up and running with a $75 part and a days worth of repair. I scoffed at the first guys and told them I was headed to Fred Haas Toyota World where they would give me a much more believable trade in value (I hoped at the time but bluffing works at dealerships too, sometimes). Once there I received a significant raise in the trade in value for my car versus the other guys. Also my knight in shining armor, Mauricio Coto, heard my story, understood my issues and what I was looking for and diligently went to work so that I could A)Get into a newer vehicle, B) Get back to Austin in a timely fashion, C) Get me in the specific trim I wanted. Now I had everything going against me and everything dealers love to hear... "I'm virtually stranded... I have a trade-in that's running but unable to move... I'm desperate and need to be in another city by Monday..." Not once at Haas Toyota world did I feel like they were taking advantage of me and Mauricio went through more hoops than a basketball at a NBA game where the players forget to play defense. I cannot elaborate but I will say this, thank you Mauricio, you saved more than my job that day. There's a reason I stumbled upon this place while I was at the first dealership. While I was awaiting their evaluation of my trade in, I googled "Top Toyota dealerships in Houston". Fred Haas Toyota World was number 1 on that list. I was doubtful at first as I don't always believe everything I see on the internet. After being a patron there I was able to see first hand why they were number one. These guys (at the pre-owned section) really came through for me. Mauricio even took a late lunch while helping me out. He even got me in a vehicle that was a higher trim than I was looking for at a price that was in my budget. Thanks again Mauricio, and thanks to all the friendly staff at the Fred Haas Toyota World pre-owned section. More