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Fred Haas Nissan

Tomball, TX

4.7
409 Reviews

24202 Tomball Pkwy

Tomball, TX

77375

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Showing 409 reviews

December 03, 2012

My husband and I purchased a new Altima in July of 2012 from Richard Roser. LOVED that experience however, we went back to the dealership on Saturday Dec 1st and worked with Malek regarding the exchange p More

by rebecca.h.zolman
Customer Service
Friendliness
Recommend Dealer
No
Dec 04, 2012 -

Fred Haas Nissan responded

Good evening Mrs. Zolman, my name is Ray Rydzinski and I am the New Car Director here at Fred Haas Nissan and I am in receipt of your DealerRater survey. First of all allow me to apologise for what took place this past weekend and assure you that I want to get this matter resolved. I remember when you and your husband purchased your vehicle in July of this year as I was the individual that came by to thank you for your business, and I want you to know that I appreciate your comments about Richard. I would like to talk with you in person if you would allow me the opportunity to do so, and hopefully still be able to maintain you as a very valued customer of Fred Haas Nissan. I know that right now you have bad feelings based on what took place Saturday, but I want to assure you again that that is not how we ever want our customers treated. I want to thank you for taking your time to bring this matter to our attention, and once again I look forward to talking with you. My information is as follows Ray Rydzinski New Car Director 281-516-6671 office 713-252-2020 mobile, and rrydzinski@fredhaasnissan.com. Thank you for your time and attention to my follow up of your survey, Ray

December 02, 2012

I made a few visits before making my final purchase and Tez was a pleasure to work with every time. I got exactly the car I wanted and would recommend Fred Haas Nissan to friends and family. More

by lleal20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tez
Dec 03, 2012 -

Fred Haas Nissan responded

Thanks for the comment; we truly appreciate your feedback. We're thrilled to hear you returned to us for your car purchase! We aim to provide consistently excellent service to our customers for as long as they own their vehicle. We are excited to work with you again and hope to see you on your next scheduled maintenance date! If you have any other questions or comments, please feel free to contact me directly. Congratulations on the new car! Regards, Shahin Salehoun General Manager

November 29, 2012

Mr. Adham, was very professional and helpful on working all the details of the sale. I will say that this has been one of the painless experience of car buying he keep it sample and to the point I will hi More

by luialbrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tez Adham
Nov 29, 2012 -

Fred Haas Nissan responded

Thanks for the review! We believe that buying a car should be a fun, invigorating experience. We're glad to have forged such a great relationship with you, and we're excited to have you back for your first service date! If you have any further questions or comments, please do not hesitate to contact me directly. Regards, Shahin Salehoun General Manager

November 23, 2012

My entire experience was above board, straight forward and honest. I really appreciated Casey's approach and personal input with the car buying experience. He was extremely helpful in getting me informati More

by 2010ram crewcab
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 26, 2012 -

Fred Haas Nissan responded

Thanks for visiting Fred Haas Nissan! We appreciate your honest feedback and are thrilled to have been able to assist with your truck purchase. We hope you come back and visit us again soon! Don't forget to find us on Facebook and Twitter for great specials! Regards, Shahin Salehoun General Manager

November 12, 2012

We went to inquire about trading in a Tahoe and walked out with a bargain on a new family vehicle. Casey Allison did a great job showing us our options, met our price range and made the entire process fro More

by PStokely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Gonzales
Nov 14, 2012 -

Fred Haas Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards, Shahin Salehoun General Manager

November 03, 2012

I purchased a used Nissan Truck from Fred Haas Nissan off Hwy 249 Tomball, Texas and could not be happier. Fred Haas Nissan is a great dealership with good people in all departments. You would do well to v More

by DavidV2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Allison
Nov 12, 2012 -

Fred Haas Nissan responded

Congratulations on your new Nissan Truck! Thank you for taking the time to write about your experience. It is magnificent to know that Casey and our staff were able to provide you with pressure-free and knowledgeable service that Fred Haas Nissan is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Regards, Shahin Salehoun General Manager

October 22, 2012

Not the only we have received an excellent customer service from both Malek Panahi and tez Adham, but their team work impressed me the most, is a malek whose with no doubt very experience sales represe More

by lazuls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2012 -

Fred Haas Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Regards, Shahin Salehoun General Manager

October 21, 2012

I had previously call about 12 different dealers and the salesmen could not help me with my budget. I had explained to Fred Burmeister and, he LISTENED, a rare commodity in the auto business today. He put More

by Randall Press
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2012 -

Fred Haas Nissan responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Regards, Shahin Salehoun General Manager

October 20, 2012

Very nice dealership,The sales person was very friendly, and listened to our needs, and was very helpful in showing us exactly what we wanted. We also were in and out pretty quick, I would definitely recomm More

by Koondar76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Smith, Kerry Smith
Nov 12, 2012 -

Fred Haas Nissan responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Fred Haas Nissan experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Regards, Shahin Salehoun General Manager

October 18, 2012

I had previously went to Tom Peacock Nissan, and wasn't satisfied with the service and the atmosphere of the dealership. Regardless, I was still interested in purchasing a Nissan so I stopped by Fred Haas. More

by Daniellecbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2012 -

Fred Haas Nissan responded

Thanks for taking the time to write this great review! We love to hear that each of our deals are as easy and hassle free as possible. Casey does a great job for us and we're very happy you walked away so please. We look forward to seeing you again, check us out of Facebook for great dealership info and maintenance specials! Regards, Shahin Salehoun General Manager

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