
Fred Haas Nissan
Tomball, TX
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Kim Vu is very attentive, caring, and quite pleasant to work with. I really enjoyed my experience as she is very knowledgable about her vehicles and what consumers are looking for in their respective vehic work with. I really enjoyed my experience as she is very knowledgable about her vehicles and what consumers are looking for in their respective vehicle purchases. She knew that I was in a great hurry to get back to work and she took care to get my vehicle purchase processed as quickly and as seemlessly as possible while maintaining the highest level of customer service quality. She is an excellent professional sales person and I hope to be able to work with her again in the future. More
First off let me say that all vehicles are such sensitive and highly important pieces of transportation but they're also more than that, they can be the barrier between life and death so it's the utmost impo and highly important pieces of transportation but they're also more than that, they can be the barrier between life and death so it's the utmost importance that we can feel motivated, encouraged and prioritize the needs of our vehicles while maintaining safe driving etiquette. When I went to this dealership for service on my Versa, I left feeling proud to be a Nissan driver and I feel safe because they inspected my car for free and gave it a wash for free too all with Godspeed. It's those feelings that carry on with you on the road and it makes a difference most people don't think about. If I think anything whatsoever is wrong with my car then I also know I have a wonderful dealership to take it too for service without having to worry about some other problem showing up under the radar. By taking care of your car, you're taking care of your life and the lives of others around you. They're prices also helped me feel more inclined to visiting there more. Fred Haas Nissan, THANK YOU for outstanding service. More
I purchased a used Chevrolet Colorado at Fred Haas Nissan. I had great experience dealing with Nacho Lopez, he was very friendly and did not try to pressure me. I did have to haggle to get the price w Nissan. I had great experience dealing with Nacho Lopez, he was very friendly and did not try to pressure me. I did have to haggle to get the price where I wanted with my trade-in, but that is expected. I thought I had an issue with my AC a few weeks after I had the truck. I took it in and they were happy to look at it for free even though it did not come with any kind of warranty. It turned out, it was something I was doing wrong, and nothing was wrong with the truck. I would give them my business again if the time comes. More
I called for info on a 7500 mile factory level one service for my new Versa. I was told it was 59.99 plus tax and I made an appointment for today, It cost me 68.54 plus tax. I was told it would tak service for my new Versa. I was told it was 59.99 plus tax and I made an appointment for today, It cost me 68.54 plus tax. I was told it would take about 45-1 hour to do. I arrived about 7:40 am and it took 3 hours and I had an appointment for 8 am Saturday Aug. 3, 2013. The service was supposed to have a tire rotation, but I couldn't tell if it was done. It wasn't marked as done on my paperwork. They washed my car for free, Whoo Hoo. They vacuumed my car, but a piece of trash that was on the floor, was just set up on my front seat and left there. My service adviser Michael was very nice, polite and knowledgeable. No one came out in the 3 hour period and gave me an update. I bought this car from Fred Haas in April 2013 and this was my first visit to their service department. Wow, I just wonder how people coming in for service work are treated if they bought their car at another dealer. I've made 3 payments and have a long time to go. Will it always be like this? rickygbell@sbcglobal.net Invoice #29974, More
sales person name kerry smith is friendly n soft spoken guy try his all efforts to satified us n he try to make the deal in a way we like thanks to kerry smith guy try his all efforts to satified us n he try to make the deal in a way we like thanks to kerry smith More
I had a great experience at this dealership. I highly recommend you work Kyle Barkley in internet sales. I would try to contact him through their website and setup an appointment with him instead of jus recommend you work Kyle Barkley in internet sales. I would try to contact him through their website and setup an appointment with him instead of just dropping in. Kyle was able to give my wife and I a test drive of a couple models, answer our questions, and show us some features of the cars. He did so in a very low pressure way. I was looking at Honda, Toyota and Nissan, over a few week period. During this time Kyle was always very responsive to my emails and txt message questions. If I didn't ask a question for a few days, he'd just leave me a txt or email checking on me. When I started to get really serious about the Nissan, and it came time to negotiate, it took some work but I feel we came to deal that both the dealership and I were happy with. I did use the 'Plan D' option, so there wasn't a lot of wiggle room (google it if you don't know what I'm talking about / find out if you apply). Also, this dealership offered me $500 more for my trade-in than the next highest dealership, and this was without me having to push. When it came time to sit down with the finance person, I was worried about all the stories you read about how the deal you thought you made all of a sudden changes, but those fears turned out to be unfounded. They did try to sell me on an extended warranty (I passed but might get it later). What was really impressive was they'd told me a ballpark rate to expect (going through Nissan financing). But in the end, without me having to even ask, they came in a lot lower than what I was expecting. I encourage anyone to shop around; that's part of how you get a good deal, but I would recommend to anyone (friends and family included) that they start and end at this dealership. More
I was buying my first car and wanted my car to be amazing. Farzad made the process of purchasing my car an amazing one. He gave me a great quote and helped me pick the right car. He also helped me pi amazing. Farzad made the process of purchasing my car an amazing one. He gave me a great quote and helped me pick the right car. He also helped me pick the right finance package and Rene guided me with the best finance options available. I now drive a Nissan Altima SL and I love it thanks to Fred Haas Nissan. Thanks Farzad for helping me buy this amazing car. More
Kerry helped me get the truck I wanted and a fair price . He didnt give up on me when I lost hope . They all helped me out when everyone could not . Will buy again and please if you looking for a new car or He didnt give up on me when I lost hope . They all helped me out when everyone could not . Will buy again and please if you looking for a new car or used car see Kerry smith . He will work hard for you to get you in a nice car .. Going to fred haas nissan was the best thing I ever did, they treated me with respect and not pushy but encouraging to keep hope .. More
I saw a 2012 Jeep Compass on CarGurus.com that really interested me, so I emailed Fred Haas Nissan an inquiry about it. Kerry Smith responded to my email and immediately reserved an appointment for me o interested me, so I emailed Fred Haas Nissan an inquiry about it. Kerry Smith responded to my email and immediately reserved an appointment for me on the date and time I asked. Being overseas at the time, I expected customer service to be a bit tough since the only way of communicating was by email. However, Kerry assisted me best he could and answered my questions about the vehicle honestly. When I returned to Texas, the first thing I did was check out the Jeep. It was exactly as described!! Rene Gonzalas helped me with the financing and offered me a great deal with a loan package through Fred Haas Nissan. I am very happy with my purchase and cannot thank Kerry and Rene enough for assisting me with the best costumer service. Definitely recommend this dealership, specifically Kerry Smith and Rene Gonzalas. Thanks guys!! More
I had been in the market for a NIssan 370Z for a few months, talking to several dealerships, many of which used the stereotypical car sales games and tactics. I came to Fred Haas because they were very months, talking to several dealerships, many of which used the stereotypical car sales games and tactics. I came to Fred Haas because they were very upfront. I live in Corpus Christi and David actually worked with me over email before I made the long drive to see the car. From my experience, working with a car salesman over the phone or email is nearly impossible, but David answered all of the questions I had and made me feel comfortable enough to make the 3 hour drive to purchase the car. They gave me a great price upfront on the car I wanted. Rene took care of the financials and gave me some great offers. He showed me all of my options and explained additional services to me thoroughly. Also at the end of my purchase, I had some issues with my rental car return and David went clear out of his way to help me. Overall great experience! If you're lucky enough to find a car you like at Fred Hass Nissan, go and buy it from there. More