Fred Haas Nissan
Tomball, TX
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Star is a professional saleswoman and a pleasure to work with in the car buying process. I will definitely use Star again in the near future for my next car purchase. Tina Safley with in the car buying process. I will definitely use Star again in the near future for my next car purchase. Tina Safley More
I was transparent on the phone about the max price I could pay while speaking to Star and Frank. They said they were very flexible so I made the drive, only to find it was an 8-10k difference than what could pay while speaking to Star and Frank. They said they were very flexible so I made the drive, only to find it was an 8-10k difference than what I mentioned. I wish they were more honest on the phone since it was clear misalignment. More
This dealership is very slow when warranty service is included to try to get you to walk away. The service rep was watching football on his phone at his desk and was in no hurry to get my car battery rep included to try to get you to walk away. The service rep was watching football on his phone at his desk and was in no hurry to get my car battery replaced. It took 2+ hours for them to figure it out when it took me 2 minutes in my driveway. He never spoke to me and only sent info via text since they wanted to add $3,000+ in addition service. Ironically, I was there 4 weeks ago and no additional work was needed then so they can not be trusted. More
I would like to thank Mr. Aldo Gonzales, Service Advisor, for this professional handling of my request for service this week on my 2016 Altima. I took my car in because I hear Aldo Gonzales, Service Advisor, for this professional handling of my request for service this week on my 2016 Altima. I took my car in because I heard an unfamiliar noise in the engine; however, my car runs like a top-- perfectly. Mr. Gonzalez looked inside the hood and listened. He could not hear anything unfamiliar and neither could I. There was no noise. Mr. Gonzales told me that rather than do a diagnostic to find a noise that would cost me perhaps unnecessarily if nothing was found, the next time that I hear an "unfamiliar noise" to record it. I was so very appreciative of his thoughtful recommendation because I was already afraid of how much I might have to pay. Mr. Gonzalez was honest and professional at the same time and I am greatly pleased with the wonderful attitude he exhibited on behalf of Fred Haas Nissan. More
Jaspreet Bains is a great "Ambassador" to your brand. My son had a tire blow out on the HWY 249 in front of your dealership and Mr. Bains provided assisatnce to make certain he was safe and his car My son had a tire blow out on the HWY 249 in front of your dealership and Mr. Bains provided assisatnce to make certain he was safe and his car was secured overnight. Both Jaspreet Bains and Floyd Chambers are true professionals both giving their time to ease the stress associated with his unexpected road hazard. Although, we were not there to purchase a car this time, you can rest assured, because of the kindness and generosity given to us, we will always "highly" recommend Fred Haas Nissan in Tomball to any friends or family who are searching for a new vehicle. Thank you gentlemen. You are much appreciated. Keith and Landon Lessmann More
No pressure sales. Steve was very friendly and professional. Answered all my questions and the entire experience was awesome. Steve was very friendly and professional. Answered all my questions and the entire experience was awesome. More
Willie and Dain have been so helpful during our car purchase! We love our new beautiful midnight edition Rogue and feel it is an excellent smooth and safe vehicle. Thanks for everything!! purchase! We love our new beautiful midnight edition Rogue and feel it is an excellent smooth and safe vehicle. Thanks for everything!! More