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Fred Haas Nissan

Tomball, TX

4.4
394 Reviews

24202 Tomball Pkwy

Tomball, TX

77375

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Showing 394 reviews

November 30, 2023

Star is a professional saleswoman and a pleasure to work with in the car buying process. I will definitely use Star again in the near future for my next car purchase. Tina Safley More

by tsafley1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Star
Dec 01, 2023 -

Fred Haas Nissan responded

Congratulations on your new vehicle, Tina. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Star was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Thank you for your business and we look forward to working with you again in the future. Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700

November 28, 2023

I was transparent on the phone about the max price I could pay while speaking to Star and Frank. They said they were very flexible so I made the drive, only to find it was an 8-10k difference than what More

by Jbs
Recommend Dealer
No
Employees Worked With
Star, Frank
Nov 29, 2023 -

Fred Haas Nissan responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700

November 08, 2023

This dealership is very slow when warranty service is included to try to get you to walk away. The service rep was watching football on his phone at his desk and was in no hurry to get my car battery rep More

by Pmathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed which is appropriate
Nov 08, 2023 -

Fred Haas Nissan responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700

October 21, 2023

I would like to thank Mr. Aldo Gonzales, Service Advisor, for this professional handling of my request for service this week on my 2016 Altima. I took my car in because I hear More

by Bbarbin87
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Gonzalez
Oct 23, 2023 -

Fred Haas Nissan responded

Thank you for the positive feedback and for your kind words about working with Aldo. We're very happy to hear that you enjoyed your visit here with us at Fred Haas Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700

October 18, 2023

Jaspreet Bains is a great "Ambassador" to your brand. My son had a tire blow out on the HWY 249 in front of your dealership and Mr. Bains provided assisatnce to make certain he was safe and his car More

by hkeithlessmann
Recommend Dealer
Yes
Employees Worked With
Jaspreet Bains, Floyd Chambers
Oct 18, 2023 -

Fred Haas Nissan responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700

September 20, 2023

No pressure sales. Steve was very friendly and professional. Answered all my questions and the entire experience was awesome. More

by meuler2112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Garbs
Sep 21, 2023 -

Fred Haas Nissan responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Thank you for your business and congratulations on your purchase! Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700

August 27, 2023

Willie and Dain have been so helpful during our car purchase! We love our new beautiful midnight edition Rogue and feel it is an excellent smooth and safe vehicle. Thanks for everything!! More

by Cindy.sara03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie and Dain
Aug 29, 2023 -

Fred Haas Nissan responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Willie's and Dain's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700

August 26, 2023

Had to get a vehicle on short notice. Star and nissan were very helpful in the whole process More

by Mrjeffk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Star Norris
Aug 28, 2023 -

Fred Haas Nissan responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Star's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Thank you for your business and congratulations on your purchase! Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700

August 20, 2023

Very professional. Frank did a good job of helping me get the best vehicle for me More

by blakeboales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank oloh
Aug 21, 2023 -

Fred Haas Nissan responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Frank was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Thank you for your business and congratulations on your purchase! Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700

August 13, 2023

Johnny was amazing every step of the way! ! The process was seamless and he was very knowledgeable! More

by Kell_trujillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Oloh
Aug 14, 2023 -

Fred Haas Nissan responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Thank you for your business and congratulations on your purchase! Sincerely, John Hays | General Manager | johnhays@fredhaasnissan.com | 281-516-6700