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Fred Haas Nissan

Tomball, TX

4.5
402 Reviews

24202 Tomball Pkwy

Tomball, TX

77375

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Showing 402 reviews

March 03, 2015

My and my wifes experience My wife and I leased two cars at Haas Nissan with the sales agent Kerry Smith. Kerry is an excellent sales rep. He knows every detail of every cars More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Smith, Rene Gonzales, Kerry Smith
Mar 04, 2015 -

Fred Haas Nissan responded

John, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that Kerry, Rene and Aaron provided you the best dealer experience ever! We appreciate the kind and sincere comments as well as the recommendations. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com

February 27, 2015

Awesome Experience !!!! My experience with Fred Haas Nissan was nothing short of exceptional. They were prompt and efficient in the process and carefully walked me through th More

by Stingles7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "Nacho" Lopez, Rene Gonzales, Chris Jones
Feb 27, 2015 -

Fred Haas Nissan responded

I am happy to hear you are enjoying your purchase. At Fred Haas Nissan, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Chris was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Warm regards, John Hays | General Manager | johnhays@fredhaasnissan.com

February 26, 2015

Overall, Wonderful.. Went in to have a recall issue addressed. They would have fixed it right away if not for the fact that my other half let a substandard mechanic attemp More

by Kathrym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Feb 27, 2015 -

Fred Haas Nissan responded

We appreciate your kind words, Kathrym. We are glad that Drew could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, John Hays | General Manager | johnhays@fredhaasnissan.com

December 23, 2014

Problem corrected - thank you, FHN! Bought my Xterra on 11/28/14, then bought a roof top gear box a few weeks later to install myself. The passenger side screws came out with no problem, More

by BearsCubs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, Jim Blackburn
Jan 05, 2015 -

Fred Haas Nissan responded

We apologize for the experience that you had at our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact < johnhays@fredhaasnissan.com> at your earliest convenience so we can resolve your concerns. John Hays | General Manager | johnhays@fredhaasnissan.com

December 15, 2014

Nissan Customer Experience Mr. Kerry was very helpful and went the extra mile to ensure my happiness with the Sentra purchased. I would recommend Fred Haas and Mr. Kerry to anyo More

by cdross29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Smith, Kerry Smith
Dec 16, 2014 -

Fred Haas Nissan responded

Thanks for the recommendation! At Fred Haas Nissan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! John Hays | General Manager | johnhays@fredhaasnissan.com

September 22, 2014

Very Bad experience at this dealership. I pre- agreed this price of SUV which was advertised closed to the price agreed up-on, My schedule an apt for Monday evening and the lady called me More

by sriusa44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jillie, Rene Gonzales
June 06, 2014

Excellent Service Everything is great about this location. The people are extremely friendly and treat me like I am someone special. The do exactly what they say they More

by Tuffacorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the service techs name
Jun 09, 2014 -

Fred Haas Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards, Shahin Salehoun General Manager

March 29, 2014

Awesome service and communication! great job and well done. Thank you for keeping me in the loop throughout the whole process. I will keep using your dealership as long as I have my Pathfinder More

by terridlf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Osborne
Mar 31, 2014 -

Fred Haas Nissan responded

Thank you for the excellent review, Terri! It is great to know that our team’s awesome service and communication has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Respectfully, Shahin Salehoun General Manager

February 21, 2014

My car is an '09 Camry Hybrid. I follow all Toyota's recommendations for servicing. This is the cleanest, most well-run service center I've ever been inside. There service reps are obviously More

by amiesen
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jan
Feb 24, 2014 -

Fred Haas Nissan responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Best, Shahin Salehoun General Manager

December 24, 2013

I really never write reviews but I have to give credit when credit is due. I have taken my car here twice and have had nothing but great customer service. I never feel like they are over charging and Ri More

by vihoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in Service
Dec 27, 2013 -

Fred Haas Nissan responded

Hello Vivian! I'm so happy to see this review from you! We work hard to be the best in the business, and it's always great to hear back from satisfied customers who echo that sentiment. I can safely speak for all of us here at Fred Haas Nissan when I say that the pleasure of earning your business was entirely ours, and we can't wait to work with you again in the future! Thanks again, see you next time! Shahin Salehoun General Manager

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