Fred Haas Nissan
Tomball, TX
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FAIL TO PROPERLY REPAIR A NEW TRUCK WITH ONLY 12,000 MILES WE ARE STUCK WITH A LEMON AND THEY REFUSE TO PROPERLY REPAIR A $68,000 VEHICLE. IT DRIVES LIKE IT WORTH ABOUT $20,000. THIS IS NO JOKING MATTER HOWEVE WE ARE STUCK WITH A LEMON AND THEY REFUSE TO PROPERLY REPAIR A $68,000 VEHICLE. IT DRIVES LIKE IT WORTH ABOUT $20,000. THIS IS NO JOKING MATTER HOWEVER THEY FAIL TO TAKE IT SERIOUSLY!! More
Starr Norris An amazing experience that was quickly and comfortably expedited by a very professional sales rep! Thank you Starr Norris for everything. You've mad An amazing experience that was quickly and comfortably expedited by a very professional sales rep! Thank you Starr Norris for everything. You've made my life much easier and stress free! More
I couldn't be more pleased! Starr Norris listened to every one of my needs and desires and very promptly produced a list of vehicles for me to look at. From there we narrowed it Starr Norris listened to every one of my needs and desires and very promptly produced a list of vehicles for me to look at. From there we narrowed it down to what I could afford and test drove each. I ended up with a truck that not only fit every one of my needs but more than exceeded every desire and was well within my budget! More
2019 Nissan Rogue - Another great experience with Fred Haas For several years I have purchase Nissan vehicles from Mr. Jessie Norris and always he has provided an exeptional service in detail in helping me with For several years I have purchase Nissan vehicles from Mr. Jessie Norris and always he has provided an exeptional service in detail in helping me with my Nissan of choice. Mr. Jessie has a friendly and cordial attitude in helping me and my family. This the first Nissan vehicle that my son Alex purchased and for him the experiece was very positive. Mr. Rene Gonzales and excellent person in which you can count when you purchase a Nissan vehicles. Mr. Rene is a very professional individual with great customer relations in which you can count all the time. I will like to add that my next purchase will be with Fred Haas Nissan. More
Nissan Family Went to different Nissan Dealerships, Best Service & Best Deal came from Fred Haas Nissan in Tomball. I went in Nov. 2017 & purchased my 2018 Rogue t Went to different Nissan Dealerships, Best Service & Best Deal came from Fred Haas Nissan in Tomball. I went in Nov. 2017 & purchased my 2018 Rogue then my Husband went in Aug 2018 & purchased his 2018 Rogue Sport & then in Mar 2018 my Ma-inlaw purchased 2018 Rogue SL, & Jeremy Hatcher sold my Husband his car & also my Ma-inlaw. I will say the BEST go out your way customer service he gave to my husband & Ma-inlaw. He is so very helpful & patience & saw the deal all they way through. We even take our vehicle there for our oils changes & tire rotations even though its is 78 miles away from where we live. They follow up with you! We were a ford family now a Nissan family! Thank you also to Rene Gonzales & Finance Rep. made the sale smooth. More
Got Two Rogues Went in to look at a 2018 Rogue, my experience was so good that I left with TWO! Salesman Marcelo Moreno did an outstanding job getting me an awesome Went in to look at a 2018 Rogue, my experience was so good that I left with TWO! Salesman Marcelo Moreno did an outstanding job getting me an awesome deal on both Rogues. I love the cars, I appreciate the attention, and I LOVE THE DEALS MARCELO HELPED ME GET! This guy gets two thumbs up OBLY BECAUSE I DON’T HAVE THREE!! Great salesman, knows his job. And no endless waiting for the “manager” to approve the deal. Seriously, I made this guy work hard for a couple of hours, and he killed it. Strong, strong, STRONG recommend for Marcelo Moreno at Fred Haas Nissan. More
Great Experience This was the first time that I had to purchase a car without my husband who passed away 1 month prior to this purchase. Jessie Norris,Jr was the sale This was the first time that I had to purchase a car without my husband who passed away 1 month prior to this purchase. Jessie Norris,Jr was the salesperson who helped me. I felt confident that I was dealing with an honest person who knew my situation and was giving me the best advice and price for the car that I ultimately purchased. If anything goes wrong with this car I feel that I can contact him and that he will make it right. I am sure that time will tell if that is a true assessment. I also like the fact that they have additional complimentary services to their customers. Great dealership that I would recommend! More
Horrible customer service Had purchased the extended vehicle warranty. My specific package had tire coverage. Brought in for replacement and was told the tire wasn't covered. A Had purchased the extended vehicle warranty. My specific package had tire coverage. Brought in for replacement and was told the tire wasn't covered. After reviewing my paperwork, I found it was covered. Service rep didn't look at extended warranty plan. Seemed very uninformed about process at Fred Haas Nissan service even though he wasn't a new employee. Finally got things sorted. The repair took over 3 hours and a loaner was never provided. To date I have had two service visits that took three hours and no loaner provided. Don't buy their bs about a free service loaner. I made a mistake buying here. More
Great attention and services. I just purchase a Nissan Murano 2018 from Jessie Norris which give an exceptional help and service in acquiring my vehicle. I have purchased Nissan ve I just purchase a Nissan Murano 2018 from Jessie Norris which give an exceptional help and service in acquiring my vehicle. I have purchased Nissan vehicles fro Jessie Norris around 10 years and his attention and patience is greatly appreciated, specially in getting the best price my vehicle. I highly recommend to go to Fred Haas Nissan and ask for Jessie Norris, he will treat you like a family as well the Sales Department and Financial Services. Julio Ruata More
Exceptional patients and commitment I recently purchased my Rogue SL. I was looking for a specific model and color. One became available while on vacation but was sold prior to getting I recently purchased my Rogue SL. I was looking for a specific model and color. One became available while on vacation but was sold prior to getting back in town to the dealership. Jeremy and Kaylum searched everywhere to find one for me. The dedication and commitment to my wants and needs was exceptional and I felt above and beyond. Their patients was amazing since I was so set in the specifics. Thank you to them and the management team there. Sincerely, Olga Duncan More