Fred Haas Nissan
Tomball, TX
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Great service! Very helpful and a great experience! Was such a stress free process with our salesman Marcos!! He was very attentive and understanding with our needs Very helpful and a great experience! Was such a stress free process with our salesman Marcos!! He was very attentive and understanding with our needs for my teenage daughters first vehicle!!! We will definitely use Marcos Pacheco for the rest of our purchasing needs! 3 more drivers to come 😊 More
Marcos, and Peter were great, helpful and knowledgeable. Peter was great when it came to the knowledge of the overall vehicle and Marcos helped us with all the technical aspects of our purchase. Peter was great when it came to the knowledge of the overall vehicle and Marcos helped us with all the technical aspects of our purchase. More
Dealer gave me a great deal on the car. Very attentive and thoroughly explained all the features of the car. John Oloh was an excellent salesman and Patricia Maldonado was awesome with fina Very attentive and thoroughly explained all the features of the car. John Oloh was an excellent salesman and Patricia Maldonado was awesome with financing. More
On April 26 2022 I took my 2017 Nissan Armada in for a oil change and tire rotation. I have red brake caliper covers on my vehicle . When my wife picked the vehicle up she noticed after driving a few mile oil change and tire rotation. I have red brake caliper covers on my vehicle . When my wife picked the vehicle up she noticed after driving a few miles that the caliper covers where scraping against the rims. I called Fred Haas Nissan service department and spoke to Jeff ( service writer ). I explained the situation to him. He told me to bring it back and he would take care of the problem. I told Jeff that we couldn't bring it back that day. Thursday morning would be better (April 28 2022) . He said that would be ok. My wife took it back to Fred Haas Nissan service department and Jeff took the vehicle. They later returned and told my wife the work was completed . She asked what did they do ? Jeff said " they put the tires back the way they was." My wife was upset because now we're paying for a rotation we didn't get. My wife asked for a refund and Jeff said "there is nothing to refund." She requested to speak to the service MGR. Jeff said he was in a meeting which was a lie. So their solution to the problem was to just to put the tires back. Jeff also told my wife that if they would have adjusted the covers there would have been a charge but he didn't give my wife the option to choose if she wanted to pay for the adjustment or not. They did refund the money for the tire rotation. My wife did speak with the service MGR that agreed that just putting the tires back was not the solution to the problem. We normally take our armada to TOM PEACOCK NISSAN 15300 North Fwy Houston, TX 77090. We had this same problem after they rotated the tires. They adjusted the covers and told us that if we had anymore problem with them to just simply bring it back. We moved off 249 and that is why we took it to Fred Haas Nissan. I will be taking it back to TOM PEACOCK NISSAN. Its further away from my home but its worth it. They actually care about the customer. More
A hard process when shopping for a car. However when you have a team like Jessie, Star, and Dain(General Sales Manager) working on a deal miracles happen. They once again hit a home run wi However when you have a team like Jessie, Star, and Dain(General Sales Manager) working on a deal miracles happen. They once again hit a home run with us. They took the time to listen to what we needed and even packed the final delivery of the car with a 100% customer service experience for us. When you are shopping these days for that dream car you need these three going to bat for you. Great Job Guys! More
Fred Haas Nissan has always been great with service since 2017 and we are getting another wonderful Nissan here again. Jesse, Star and Dain have been great with us. Send your friends over here. 2017 and we are getting another wonderful Nissan here again. Jesse, Star and Dain have been great with us. Send your friends over here. More
We enjoyed our experience at Fred Haas Nissan in Tomball .Frank Ambless was awesome,very knowledgeable and polite man.I would definitely recommend him . .Frank Ambless was awesome,very knowledgeable and polite man.I would definitely recommend him . More
Bought my first car here 10 years ago and came back to purchase my next. Working with Frank Ambless was great, he helped us find the perfect car that had everything we were looking for and more! purchase my next. Working with Frank Ambless was great, he helped us find the perfect car that had everything we were looking for and more! More