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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.8
918 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

January 17, 2019

Great Knowledge of vehicle and ability to go the extra yard. Willingness to explain everything in not overwilling detail, but enough to understand. Thank y More

by rustyofficial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Richardson, John Ireland
January 17, 2019

Engine light on Keith is always very helpful. He provided a loaner vehicle which was very helpful. Even though it was a busy day. He fit me in and my vehicle was fi More

by BRENDONPALTOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
January 15, 2019

Service The only way I was able to schedule an appointment with service was to go through the salesman that sold me my car. I have called them multiple times More

by nataliedewitt.nd
Customer Service
Recommend Dealer
No
Employees Worked With
Curtis Price
Jan 22, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Good afternoon Mrs. Dewitt, My name is is Richard Marders and I am the service manager here at Fred Frederick CDJR. I’m sorry to hear about your disappointment with us. I apologize for the inconvenience this caused you, and I would like to personally assist you with making things right. I will reach out today to discuss, or you can contact me direct at 301-822-2100 or rmarders@fredfrederick.com if more convenient. I am looking forward to speaking with you. Yours sincerely, Richard Marders Service Manager Fred Frederick CDJR 410-822-2100 rmarders@fredfrederick.com

January 15, 2019

Quick, professional, thorough and polite -- great on the phone, great in person, very satisfied customer. I bought a "new to me" used RAM elsewhere, and the Fred Frederick service department More

by EasternShoreGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, Victor Michael
January 14, 2019

Fred Frederick is wonderful to deal with! I recently purchased a car for my daughter. Fred Frederick made the purchase so easy for me. When it was time for me to purchase a vehicle for mysel More

by stephaniehlicata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ireland, Curtis Price, Mike Morgan
January 07, 2019

always very happy I m with this dealer over 25 years with over 10cars and vans and there service wars and is always 100% complete.Thank your Gays!!! I wish I cut have More

by uheckenbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Keith Hopkins, Victor Michael
January 07, 2019

Airbag inflator replacement The service center manager greeted me promptly, listened to my issue, and gave me a very realist time for the service to be performed. He was actua More

by dianna_whitby
Recommend Dealer
Yes
Employees Worked With
Victor Michael
January 04, 2019

Service Called for a service appointment for my 2018 Charger Daytona. Headlights needed adjustment and were to low. Brought my car in and they corrected the i More

by maxstar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, Victor Michael
January 04, 2019

Service I had a CD Player installed in our new Ram 3500. The service department did a great job and we're happy with the results. Our Service Writer, Keith Ho More

by r64chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
January 02, 2019

IN AND OUT LOOKED LIKE A FAIR DEAL , NEW TRUCK PRICE, GOOD DISCOUNT, FAIR TRADE. TOLD ME TO KEEP OLD CAP AND IT WENT RIGHT ON NEW TRUCK, SAVED 2300 ON BUYING A N More

by bennytile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fletch Gowen, Jenn Conner
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