Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
Filter Reviews by Keyword
By Type
918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
Best experience buying a vehicle we ever had. We would definately come back again and also would tell our friends about the experience so they will shop here. definately come back again and also would tell our friends about the experience so they will shop here. More
Don was my salesperson. Very easy to communicate with. I told him what I wanted in a new vehicle. Looked at the wrangler. It didn’t fit my needs. I bought the Gladiator. It’s perfect! Thanks Fred Frederick! told him what I wanted in a new vehicle. Looked at the wrangler. It didn’t fit my needs. I bought the Gladiator. It’s perfect! Thanks Fred Frederick! More
BEST VEHICLE BUYING EXPERIENCE EVER. Stopped by in the rain just to look around and Frank came out with a huge umbrella to shield us from the rain. He told me about the truck I was looking at and then too rain just to look around and Frank came out with a huge umbrella to shield us from the rain. He told me about the truck I was looking at and then took us inside to find out what all I was looking for. After telling him what all I was looking for he said he had 3 that fit and he would bring them to the door for us to look at. Took the 1st one for a test drive and that was the one, I didn’t want to see any others & he didn’t pressure me to look at any more or try to sell me a higher priced truck....which happened to me before at another dealer. Frank explained every detail of the truck and started the paperwork. He was thorough, patient(waiting on hold for trade in pay off), explained other options available. When he was done his part he sent us to John to finish and sign paperwork, again John was pleasant, helpful, explained everything we needed to know about what we were signing. This was the best experience my husband and I have ever had at a dealer. Everyone was polite, helpful and personable. I would definitely send anyone looking for a vehicle to go see Frank, John and the rest of the staff great place to vehicle shop! More
First time buying a vehicle on my own. Bought a 2021 Jeep Cherokee. Love it!! The staff was very friendly, knowledgeable, and accommodating. Great customer service during the shopping and the purchase transa Cherokee. Love it!! The staff was very friendly, knowledgeable, and accommodating. Great customer service during the shopping and the purchase transaction. They've also provided very good after purchase customer service by offering to answer any questions at any time about my vehicle . Was a pleasure working with you Don. Thank you and also Matt, and Dave for a very positive purchase experience. I'll be a returning customer when in the market. I highly recommend you guys and the dealership as well. More
I found a vehicle similar to what I wanted on the internet. Met Don. He was very personable, knowledgeable, and helpful. Discussed a 2021 Jeep Cherokee. Stated I was shopping other dealers. He was ve internet. Met Don. He was very personable, knowledgeable, and helpful. Discussed a 2021 Jeep Cherokee. Stated I was shopping other dealers. He was very understanding of that. I even went back to Fred Frederick for 2 test drives. At no time did I feel rushed or intimidated about the test drives. Nor did he pressure me to make a quick decision. I came back to Don instead of the other dealers for those reasons. He also stated that I may ask any questions at any time about my car and he'd help the best he can. I highly recommend him as well as the dealership for a positive and pleasant purchase experience. More
2021 Jeep Wrangler Sahara - it was literally the fastest transaction I have ever experienced with any dealership. I think the whole thing was done in less than 20 minutes with my approval process all done p transaction I have ever experienced with any dealership. I think the whole thing was done in less than 20 minutes with my approval process all done prior to arriving at the dealership. Both Tina, Matt and John were fantastic and got a great price for my trade and a deal on the Jeep! More
Great experience! All the staff was helpful and made the process fast and painless! We went in with our children, the staff was accommodating and made sure everything moved quickly. One of the best car buyi process fast and painless! We went in with our children, the staff was accommodating and made sure everything moved quickly. One of the best car buying experiences we have had. More
Fletch and Jenn were fantastic to work with! I would recommend anyone looking for a vehicle to visit Fred Frederick for all your needs! Very friendly staff! recommend anyone looking for a vehicle to visit Fred Frederick for all your needs! Very friendly staff! More
Jenn was very good to deal with and was quick to get a response back to me. She had the truck and paperwork ready to go when i go there. I would definitely recommend them for you commercial needs they h response back to me. She had the truck and paperwork ready to go when i go there. I would definitely recommend them for you commercial needs they had plenty on the lot to choose from. More