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Fred Anderson Toyota - Service Center

Raleigh, NC

4.5
264 Reviews

264 Reviews of Fred Anderson Toyota - Service Center

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March 06, 2025

I had the pleasure of working with Rishad Hussain he got my problems taken care of in very professional manner! More

by hossfly9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashad Hussain
Mar 10, 2025 -

Fred Anderson Toyota responded

Hello, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2025

Lack of transparency for what to expect from a basic 15,000 service visit and to have someone look at the 4WD. Had to schedule with a bot despite calling during service hours. Told the bot what I needed More

by Rhodey
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Mar 12, 2025 -

Fred Anderson Toyota responded

It's upsetting to hear that your experience with Fred Anderson Toyota of Raleigh was anything but stellar. Please reach out to us at the number below when you have a chance so we can address this situation directly. Thank you, and have a great day. Bryan Newton (Service Director) 919-787-0099

March 05, 2025

The customer service is excellent. Knowledgeable representative and fast service. The wait was not long at all. More

by crice67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Fred Anderson Toyota responded

Hello, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2025

Danny is great to work with and he beat the time estimate today which was super cool More

by mattswimz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 09, 2025 -

Fred Anderson Toyota responded

Hi, thanks for your praise and kind comments about the team at Fred Anderson Toyota of Raleigh. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

A place to come if you are looking for professional & outstanding customer service & awesome integrity with the quality of performance on your vehicle. More

by Wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Fred Anderson Toyota responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2025

I am visiting this place for 16 years and I am pleased every time. The people there are very competent. More

by reginalopesnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Fred Anderson Toyota responded

Hi there, thank you for the kind review! We’re so glad you had a positive experience. We can’t wait to help you again in the future!

March 03, 2025

Professionalism, expertise, friendly and excellent customer service are what makes this great dealership ~ Ryan was most helpful and that is what will make me a loyal customer! More

by Mhenry072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Stetn
Mar 09, 2025 -

Fred Anderson Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. If you have any further questions, please don't hesitate to reach out!

March 02, 2025

Very pleased with the service I’am always treated well very informed of my service needs and cost More

by Stanman1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 01, 2025

Tyron Daly was great he took the time to answering all questions and concerns. Service was great will continue having our car serviced at Fred Anderson. More

by nik479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyron Daly
Mar 08, 2025 -

Fred Anderson Toyota responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. We're looking forward to your next visit with us!

March 01, 2025

Everyone that I spoke with was helpful, professional, and kind. They answered each question I had! More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kerr
Mar 04, 2025 -

Fred Anderson Toyota responded

Hi, we appreciate your positive review about your recent experience with Fred Anderson Toyota of Raleigh! Please let us know if there is anything else we can do for you; we are more than happy to help!

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