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Fred Anderson Toyota - Service Center

Raleigh, NC

4.5
264 Reviews

264 Reviews of Fred Anderson Toyota - Service Center

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March 11, 2025

They are efficient in getting vehicles in and out. I do feel they try to upsell me on service. Example - They say I should pay for fuel treatment additive at EVERY visit. This was not the case for the More

by bjdavis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Renfro
Mar 16, 2025 -

Fred Anderson Toyota responded

Hi, thank you for letting us know about your recent visit to Fred Anderson Toyota of Raleigh. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you.

March 11, 2025

Service dept guys are professional and helpful. They will go the second mile to get you the best price for your service. More

by tlschnake
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kerr
Mar 16, 2025 -

Fred Anderson Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! Until the next time we meet, take care!

March 11, 2025

Only not giving them 5 stars because they take so long for every service. 2 hours for a tire rotation is insane... Need to figure out scheduling. Otherwise, great service location. More

by asm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robert
Mar 16, 2025 -

Fred Anderson Toyota responded

Hi, thank you for taking the time to let us know about your recent experience at Fred Anderson Toyota of Raleigh. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

March 11, 2025

I arrived five minutes late for my service appointment but they were prompt, courteous, and very helpful. More

by jcookette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Yarboro
Mar 16, 2025 -

Fred Anderson Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2025

Over the years I've gotten to know many of the people who work there and they are great people. More

by Billstreit63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Fred Anderson Toyota responded

Hi there, we truly appreciate you taking the time to leave a review! Thanks for the positive rating, and we’re so glad to know you had a great visit. We’ll see you again soon!

March 09, 2025

I had a recall and they got it fix in less time then they originally thought was able to get my car back the next Morning they also rotated my tires. I always Get good service when I go to Fred Anderson Toyo More

by mariemartin9162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Mar 12, 2025 -

Fred Anderson Toyota responded

Hi, thank you for sharing your positive experience at Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2025

Friendly and knowledgablr. professional and thoroughl. Extremely satisfied with the treatment and results Thank you More

by marshalljrochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAB LUNSFORD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Fred Anderson Toyota responded

Hi, we're so happy the team here at Fred Anderson Toyota of Raleigh was able to help you out! We're looking forward to your next visit with us!

March 08, 2025

I went to Fred Anderson this morning for my appointment and when I got home I realized that my radio antenna is not on my SUV and scratching on my suv, and been trying to call assistant Ryan Kerr but he wo More

by Themesgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kerr
Mar 12, 2025 -

Fred Anderson Toyota responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide here at Fred Anderson Toyota of Raleigh. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. Bryan Newton (Service Director) 919-787-0099

March 07, 2025

The service was prompt and excellent. The staff were friendly and courteous. They took time to explain what they did. More

by c2stevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Dwyer
Mar 10, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2025

Clean facility with friendly staff. Rishad H. provided knowledgeable and professional service. Still miss the freshly baked cookies from long ago. More

by Rick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rishad H.
Mar 10, 2025 -

Fred Anderson Toyota responded

Hello Rick, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. Please don't hesitate to reach out if there's anything additional we can do for you.

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