Fred Anderson Toyota - Service Center

For smooth and easy. Friendly, clean and explained very well. Lonnie was awesome and ran me through it all. Friendly, clean and explained very well. Lonnie was awesome and ran me through it all. More

After waiting for two and a half hours for my oil change and inspection on my car. I noticed that the person working on my car didn’t fill at all my windshield fluid tank, it was completely empty. I wonder and inspection on my car. I noticed that the person working on my car didn’t fill at all my windshield fluid tank, it was completely empty. I wonder if the rest of the other tanks are filled. Very disappointed with the service. More

I’ve always had good experience at FA. However, yesterday I went in for routine maintenance and was told it would take 1 to 1.5 hrs. Around the time I expected to get my car, I was texted However, yesterday I went in for routine maintenance and was told it would take 1 to 1.5 hrs. Around the time I expected to get my car, I was texted that it would be 30 more minutes or less. After an additional hour I still did not have my car. As a result, I missed an appt at Briar Creek which was scheduled following my FA appt. I was also told the NC inspection could not be performed since I had not paid property taxes! An explanation was given which was very confusing and I left not understanding why I couldn’t get inspection done. The tech said he would waive the $150 charge for tire alignment which I appreciated. The overall experience was not acceptable. More

Wonderful experience, took a while but great work. They kept me informed the entire way through the process. They kept me informed the entire way through the process. More

Kind and friendly very helpful knew what he was doing I would recommend him anytime would recommend him anytime More

Great service. Plenty of service people to help you. Friendly knowledgeable sales staff. Helpful finance staff. Plenty of service people to help you. Friendly knowledgeable sales staff. Helpful finance staff. More

I was pleased with my service request. I was not so pleased when they helped a person that arrived after me.first. I was not so pleased when they helped a person that arrived after me.first. More

Excellent customer service, always. I do ask that you bring the shuttle service back. Thank you I do ask that you bring the shuttle service back. Thank you More

Michael A. , my service advisor was very personable and did a tremendous job explaining the recommended services. , my service advisor was very personable and did a tremendous job explaining the recommended services. More