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Fred Anderson Toyota - Service Center

Raleigh, NC

3.8
103 Reviews

103 Reviews of Fred Anderson Toyota - Service Center

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February 10, 2018

Absolute best car buying experience ever! So I went in to get an oil change and brake inspection on my FJ Cruiser, and ended up leaving with a 2016 Buick Envision! Both Steve in Sales and Stev More

by Kerri Preston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Strickland -Customer Service, RYAN CESAR, Steve Martinez, Steve Daniel
Sep 03, 2018 -

Fred Anderson Toyota responded

Thank you for the review! We are pleased to hear our team provided you with excellent customer service! We greatly appreciate your business and thank you again for taking the time to submit a review on DealerRater!

January 05, 2018

Jeff is the best! Met Jeff at a Meet & Greet for a Texas celebrity, got to talking about cars, and ended up bringing my Toyota in to FA for much-needed service as a res More

by HuevosGalarraga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Teague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Fred Anderson Toyota responded

Thank you for the review! We are pleased to hear our team provided you with excellent customer service! We greatly appreciate your business and thank you again for taking the time to submit a review on DealerRater!

December 16, 2017

Buying a car at Fred Anderson I recently bought a new Toyota Corolla at Fred Anderson Toyota. I appreciated the no pressure attitude of Matt Lowery. I was in the showroom waiting More

by Road Tripper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Johns
November 08, 2017

Friendly sales and service I went in to get my oil change at 85,000 miles. Chris in service was very knowledgeable, polite, and attentive. He went above and beyond by sitting wi More

by rhannah2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS ROSSETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Wall
September 21, 2017

100,000 miles I turned over 100,000 miles on my tundra purchased from Fred Anderson back in 2010. I always get my service done at the dealership and must say my la More

by rick3242
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS ROSSETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

Fred Anderson Toyota responded

As the largest volume dealership in North Carolina , we strive for a truly exceptional experience each and every day. We appreciate this great feedback and will share it with Chris. We strive to make each interaction a great one and were happy to hear that Chris knocked it out of the park. All the best for now. Sean Mehaffey Service Director smehaffey@anderson-auto.com #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!

August 08, 2017

Continued Great Customer Service! Recently contacted our original salesperson Jeff Teague concerning an after-market purchase for our new 2017 Toyota Highlander. The item was suggeste More

by 17Toyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Teague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Fred Anderson Toyota responded

Thank you for this high praise of Jeff and Fred Anderson Toyota! We are here for you even after you purchase your vehicle! We hope you will share this with you friends and family and send everyone to see Jeff for a truly exceptional experience! Welcome to the Fred Anderson family! #========================# || || || FRED ANDERSON TOYOTA || || ------------------------ || || Sales: 919-899-9060 || || Service: 919-890-3634 || || www.fredandersontoyota.com || || || #========================#

July 29, 2017

Look no further Mr. Roland Mountain is number 1 We have been going to the service center since 2013. We would not go anywhere else to get our car serviced. Since 2013 we have been getting it service More

by Diana Chabrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROLAND MOUNTAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2017 -

Fred Anderson Toyota responded

Wow! Thank you for this great testimony about Roland and Fred Anderson Toyota! You are the reason we are here and we are glad to hear about the world class customer service you continue to receive from Roland. Thank you for being a part of the Fred Anderson Family!

July 19, 2017

Stress free and enjoyable I rate this dealership 5 stars because I have never seen such great customer service. Even after I purchased my new Tacoma I went back to purchase a More

by pberry123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Williams
Jul 26, 2017 -

Fred Anderson Toyota responded

On behalf of Fred Anderson Toyota, thank you for your service to our country! We are proud of you and we are honored to have earned your business. Thank you for the kind words, we will be sure to share them with Larry and Rodney. Welcome the the Fred Anderson Family!

July 10, 2017

Some Oil Change...Quick, Easy and out the door with a new c~ I brought my car in for a Oil Change and noticed a SUV in the used car lot. As I was looking the car over Dan Marek happen to show up to begin his wor More

by dlj1259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Marek
Jul 28, 2017 -

Fred Anderson Toyota responded

Thank you for the wonderful comments about your experience with Dan and Fred Anderson Toyota! We appreciate your business! Welcome to the Fred Anderson Family!

July 08, 2017

Hassle-free purchase Sipping coffee whilst waiting for or car to be serviced, Preston introduced himself. He showed professionalism at the highest level. To cut to the ch More

by NCCanary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Elmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mick.capon@gmail.com
Jul 29, 2017 -

Fred Anderson Toyota responded

Congratulations on your new Toyota! Thank you for taking the time to write about your hassle free experience with Preston at Fred Anderson Toyota. It's great to know that he and Larry were able to provide you with pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Thank you for continuing to be a part of the Fred Anderson Family!

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