Fred Anderson Toyota - Service Center

If you are thinking of buying a car here,DON"T. The service is horrible. I've had my RAV 4 in repeatedly for problems. Funny how some of the problems never appear in my customer history. Last time the service is horrible. I've had my RAV 4 in repeatedly for problems. Funny how some of the problems never appear in my customer history. Last time they stated they couldn't recreate the problem I was having when they took my car for a road test. Strange that my speedometer had exactly the same mileage when I picked it up that it had when I dropped it off. The car had not been driven even 1/10th of a mile. Repeatedly I have called and left messages for the service manager and my calls have never been returned. I even went as far as to contact corporate Toyota for help. Nothing! Sad thing is I love the car but I'm scared to death I will accidentally hit someone when the car lunges or rolls backwards again. Maybe when someone is physically injured I will get a response from Fred Anderson but I am not holding my breath. If you have your heart set on a Toyota, DON'T buy from Fred Anderson! More

The second Toyota I purchased from Fred Anderson was a 2006 Corolla. No problems until a few months ago when the engine began shutting off while in motion. I had less than 50k miles on it at the time. 2006 Corolla. No problems until a few months ago when the engine began shutting off while in motion. I had less than 50k miles on it at the time. Took it to Fred Anderson's service department after making a few visual inspections myself, as well as discovering an upcoming recall for the ECM. The symptoms of the recall included.. wait for it.. engine stall while driving. I made sure my service advisor, Wellman Munoz, was aware of this recall when I first dropped the car off. He called me later to let me know that their tech had called Toyota for help, and based on the codes in the car's computer I needed to replace all four ignition coils. I mistakenly trusted their judgment and two weeks afterward, my car cut off on me AGAIN while driving. If this service department had been looking out for a repeat customer, they should have replaced the ECM first. Now I'm out $650 and still trying to get it back. The service manager, Charles Sigmon, told me to try to get my money back from Toyota. This would have been an acceptable answer if the ignition coils had fixed this serious safety issue! Instead, the ECM fixed it, just as I suggested in the first place. Fred Anderson has seen the last of me. I'll never be able to trust their service department and I will not purchase vehicles there again. More

I love toyota; I told Gary hat I wanted and the price range I could afford; within a week, he called. I gave the same option to the Sanford dealer and no one ever called. Gary not only found one to cho range I could afford; within a week, he called. I gave the same option to the Sanford dealer and no one ever called. Gary not only found one to choose, but two to pick from. He was not a high pressure sales man and allowed me to take my time to decide. I think the price could have been lower, but I still love my truck. (2006 limited Tundra; Black) More

We were there to have my Camry serviced and ended up buying a used Tundra pick up for my husband. Dean crafted a fair deal for us both and we continue to be pleased. We have bought three vehicles from buying a used Tundra pick up for my husband. Dean crafted a fair deal for us both and we continue to be pleased. We have bought three vehicles from this dealership in the last three years. They have continued to do us right and we will continue to shop with them. More

good service and a bit long, had an appointment. the only thing about my car was i purchase it the spare tire cover in the trunk is broken and i was told it would cost me 150.00 for a new one. it does not ha thing about my car was i purchase it the spare tire cover in the trunk is broken and i was told it would cost me 150.00 for a new one. it does not have to be new it can come from an old car or a trade in. More

I purchased a new RAV4 in 2006 and I get all my service work done at Fred Anderson Toyota. They have done an excellent job for me every time I go there. I really appreciate they dry to work and back to work done at Fred Anderson Toyota. They have done an excellent job for me every time I go there. I really appreciate they dry to work and back to the dealership to pick up my car. I also enjoy being able to relax before I get on the shuttle with coffer, water, or tea, etc. The service-waiting area is alway very clean and inviting. Recently I came in to the service area fora new battery for my car and even though the service area was very busy the new battery was install very quickly and I was able to be on my way without skipping a beat. Thank you. More

I've owned and serviced a lot of cars over the years. The people at Fred Anderson Toyota, from the sales guys to the service advisors, have been nothing less than fantastic. I had a great experience buying m people at Fred Anderson Toyota, from the sales guys to the service advisors, have been nothing less than fantastic. I had a great experience buying my 4Runner from them two years ago and just recently have had another great experience in their service department. There is a friendly lady working in the service drive that greets you when you pull up. Its nice to see smiling faces. Dont waste your time anywhere else. Fred Anderson Toyota has been taking great care of me from day one More

During my scheduled 115K service for my Toyota Camry, I received a call that my tires need to be changed. After learning how much it would cost at the dealership (more than $600), I said: Thank you, but I' received a call that my tires need to be changed. After learning how much it would cost at the dealership (more than $600), I said: Thank you, but I'll try to find a cheaper place. When I picked up my car on Friday night, I could not drive it. It was vibrating and shaking so badly that I had to get off the highway to check the tires. The car was absolutely unbalanced. I tried to talk to the Service Manager, Gary Soucy, and express my concern that my car was released in this condition. His reply was that my car seemed to be unbalanced and the service department does not check the car after tire rotation. Here are my questions: Why should I bring my car back to Fred Anderson Toyota if they are not responsible for the final product of their service? How could I call this service professional if before service my car ran smoothly and needed just an oil change and after service I could not drive it at all? Will it be safe to drive a car after Fred Anderson Toyota’s service? While the overall team is friendly and it is convenient to schedule a service appointment, the trust and safety concerns outweigh any other convenience. By the way, I did change tires for $357 the very next morning and my car is running great now. More

Truly outstanding service. I have brought my car to Fred Anderson Toyota numerous times for service, and the entire team "gets it". The pricing is fair, the wait time is minimal, and their state of the art Anderson Toyota numerous times for service, and the entire team "gets it". The pricing is fair, the wait time is minimal, and their state of the art facility is truly amazing. I recommend them with enthusiasm...... More