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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
366 Reviews

366 Reviews of Fred Anderson Toyota - Service Center

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July 23, 2025

Very organized, clean and friendly. Communication is seamless using text. A video is provided regarding the evaluation and service of your vehicle. More

by darlene.listopad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey tubiolo
Jul 24, 2025 -

Fred Anderson Toyota responded

Hello, thank you so much for your positive comments about Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

July 23, 2025

Great service and people in out as estimated And did not try to sell what was unnecessary very satisfied More

by bbcummings7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee (last name?)
Jul 25, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2025

I had a flat tire and went to Fred Anderson Toyota for repairs. I left satisfied with the problem solved More

by Metmanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 24, 2025 -

Fred Anderson Toyota responded

Hi, thank you so much for the positive review of Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2025

Efficient and professional. They had the required work done in the proper amount of time. More

by Jlds78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WELLMAN MUNOZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Dwyer
Jul 25, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

July 22, 2025

Organized, clean, and postmodern, this dealership promises more than delivers from sales to service. From never getting a clear explanation of leasing special—at the time—versus a purchase, their ta More

by clinton.w.spence
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Caldwell
Jul 22, 2025 -

clinton.w.spence responded

Organized, clean, and postmodern, this dealership promises more than it delivers from sales to service. From never getting a clear explanation of leasing special—at the time—versus a purchase, their taking three visits to try to get me in their data system at each service appointment, and their inability to correct their system with the proper date of the purchase (for warranty purposes), it generally takes multiple contacts to break through the auto bureaucracy and phone tree. I remain not happy that the remote services ran out after 12 months—now requiring a monthly fee! (The finance guy spent 30 minutes—with an elaborate multicolored chart of the RAV4 Prime LE’s complex computer system—trying to get me to purchase an added-cost, electronics-warranty protection plan at the time of my cash purchase of a new SUV; but no one told me that I could not check my plug-in charge on the app in a year.)

Jul 22, 2025 -

clinton.w.spence responded

Organized, clean, and postmodern, this dealership promises more than it delivers from sales to service. From never getting a clear explanation of leasing special—at the time—versus a purchase, their taking three visits to try to get me in their data system at each service appointment, and their inability to correct their system with the proper date of the purchase (for warranty purposes), it generally takes multiple contacts to break through the auto bureaucracy and phone tree. I remain not happy that the remote services ran out after 12 months—now requiring a monthly fee! (The finance guy spent 30 minutes—with an elaborate multicolored chart of the RAV4 Prime LE’s complex computer system—trying to get me to purchase an added-cost, electronics-warranty protection plan at the time of my cash purchase of a new SUV; but no one told me that I could not check my plug-in charge on the app in a year.)

July 21, 2025

I am so happy with Fred Anderson Toyota, because the service employee give me all the information and options to take the best decision. More

by David Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Mitchell
Jul 23, 2025 -

Fred Anderson Toyota responded

Hi David, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2025

I always use Terry as my Service Advisor. He is always honest about my vehicle. More

by Jerussell11390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Fred Anderson Toyota responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. If you have any further questions, please don't hesitate to reach out!

July 17, 2025

Friendly staff, organized and efficient service. Makes servicing the vehicle a pleasant experience. Would highly recommend. More

by dbubenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Mitchell
Jul 22, 2025 -

Fred Anderson Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2025

Excellent customer service, friendly technicians, Did not add on additional services that were not needed. More

by richardsoncarolyn37
Recommend Dealer
Yes
Employees Worked With
Corey Caldwell
Jul 22, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2025

I don't like the way service salespeople treat me. If you don't buy a service, you're treated like garbage... I bought more than just a service; I bought two new cars from your dealer. Treat me well. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN PISARIK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Fred Anderson Toyota responded

Hi Danny, we are disappointed to hear that you did not have a more positive experience with us at Fred Anderson Toyota of Raleigh. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around.

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