366 Reviews of Fred Anderson Toyota - Service Center
Very organized, clean and friendly. Communication is seamless using text. A video is provided regarding the evaluation and service of your vehicle. Communication is seamless using text. A video is provided regarding the evaluation and service of your vehicle. More
Efficient and professional. They had the required work done in the proper amount of time. They had the required work done in the proper amount of time. More
Organized, clean, and postmodern, this dealership promises more than delivers from sales to service. From never getting a clear explanation of leasing special—at the time—versus a purchase, their ta promises more than delivers from sales to service. From never getting a clear explanation of leasing special—at the time—versus a purchase, their taking three visits to try to get me in their data system at each service appointment, and their inability to correct their system with the proper date of the purchase (for warranty purposes), it generally takes multiple contacts to break through the auto bureaucracy and phone tree. I remain not happy that the remote services ran out after 12 months—now requiring a monthly fee! (The finance guy spent 30 minutes—with an elaborate multicolored chart of the RAV4 Prime LE’s complex computer system—trying to get me to purchase an added-cost, electronics-warranty protection plan at the time of my cash purchase of a new SUV; but no one told me that I could not check my plug-in charge on the app in a year.) More
I always use Terry as my Service Advisor. He is always honest about my vehicle. He is always honest about my vehicle. More
I don't like the way service salespeople treat me. If you don't buy a service, you're treated like garbage... I bought more than just a service; I bought two new cars from your dealer. Treat me well. If you don't buy a service, you're treated like garbage... I bought more than just a service; I bought two new cars from your dealer. Treat me well. Because if you don't, I'll buy the next two cars from another dealer, and my clan will do the same. More