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Fred Anderson Toyota - Service Center

Raleigh, NC

4.5
201 Reviews

201 Reviews of Fred Anderson Toyota - Service Center

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March 11, 2025

I arrived five minutes late for my service appointment but they were prompt, courteous, and very helpful. More

by jcookette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Yarboro
March 10, 2025

Over the years I've gotten to know many of the people who work there and they are great people. More

by Billstreit63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

I had a recall and they got it fix in less time then they originally thought was able to get my car back the next Morning they also rotated my tires. I always Get good service when I go to Fred Anderson Toyo More

by mariemartin9162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Mar 12, 2025 -

Fred Anderson Toyota responded

Hi, thank you for sharing your positive experience at Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2025

Friendly and knowledgablr. professional and thoroughl. Extremely satisfied with the treatment and results Thank you More

by marshalljrochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAB LUNSFORD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Fred Anderson Toyota responded

Hi, we're so happy the team here at Fred Anderson Toyota of Raleigh was able to help you out! We're looking forward to your next visit with us!

March 08, 2025

I went to Fred Anderson this morning for my appointment and when I got home I realized that my radio antenna is not on my SUV and scratching on my suv, and been trying to call assistant Ryan Kerr but he wo More

by Themesgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kerr
Mar 12, 2025 -

Fred Anderson Toyota responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide here at Fred Anderson Toyota of Raleigh. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. Bryan Newton (Service Director) 919-787-0099

March 07, 2025

The service was prompt and excellent. The staff were friendly and courteous. They took time to explain what they did. More

by c2stevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Dwyer
Mar 10, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2025

Clean facility with friendly staff. Rishad H. provided knowledgeable and professional service. Still miss the freshly baked cookies from long ago. More

by Rick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rishad H.
Mar 10, 2025 -

Fred Anderson Toyota responded

Hello Rick, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

I had the pleasure of working with Rishad Hussain he got my problems taken care of in very professional manner! More

by hossfly9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashad Hussain
Mar 10, 2025 -

Fred Anderson Toyota responded

Hello, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2025

Lack of transparency for what to expect from a basic 15,000 service visit and to have someone look at the 4WD. Had to schedule with a bot despite calling during service hours. Told the bot what I needed More

by Rhodey
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Mar 12, 2025 -

Fred Anderson Toyota responded

It's upsetting to hear that your experience with Fred Anderson Toyota of Raleigh was anything but stellar. Please reach out to us at the number below when you have a chance so we can address this situation directly. Thank you, and have a great day. Bryan Newton (Service Director) 919-787-0099

March 05, 2025

The customer service is excellent. Knowledgeable representative and fast service. The wait was not long at all. More

by crice67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Fred Anderson Toyota responded

Hello, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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