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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
342 Reviews

342 Reviews of Fred Anderson Toyota - Service Center

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July 06, 2025

Excellent service department with very comfortable waiting area. I’ve bought multiple cars there, both new and used and have always been satisfied. More

by Skjohnson912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRIS ROSSETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Excellent service. I was previously going to the dealership on Capital Blvd and the service was never this good. More

by Monifebalogun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN PISARIK
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Latisha Nixon is very professional in her dealings with customer. She is also sweet and make you comfortable! More

by Mvnchua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Fred Anderson Toyota responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Raleigh! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

Today’s visit was very easy Ryan Kerr was very friendly and clear with what needed to be done. He communicated with updates as my car was being serviced. He also assisted with getting me a rental. I apprec More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kerr
Jul 02, 2025 -

Fred Anderson Toyota responded

Hi Anne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Raleigh. If you have any further questions, please don't hesitate to reach out!

June 29, 2025

Friendliest, most honest dealer I’ve ever been to! !! They explain everything. The video is extra & I love it. I won’t go anywhere else in Raleigh! More

by Jill Tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Jun 30, 2025 -

Fred Anderson Toyota responded

Hi Jill, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 28, 2025

Service is very good and everything was done in time. Dylan was very kind and helpful and he did awesome job More

by Harvinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS ROSSETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Fred Anderson Toyota responded

Hi Harvinder, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2025

Service rep 1* next read notes Service Mgr. 1* fix your online AI Receptionist 5* Sales rep 5* More

by UberSquash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgetful
Jul 01, 2025 -

Fred Anderson Toyota responded

Hi, we regret to hear that your recent experience at Fred Anderson Toyota of Raleigh was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly at the number below when you have a chance. Thank you, and we look forward to hearing from you. Bryan Newton (Service Director) 919-787-0099

June 27, 2025

Great customer service with the employees that I interact with. Very knowledgeable and concerned that I get the proper care. Making sure I get what I NEED. More

by brad0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2025

Awesome, timely service! They took care of all issues quickly. Friendly, helpful and knowledgeable technicians. Although I live 1 hour away, I will continue to come here for More

by fanofstatered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WELLMAN MUNOZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Fred Anderson Toyota responded

Hi, thank you so much for your positive comments about Fred Anderson Toyota of Raleigh! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

June 27, 2025

Service advisor Madde Tatum was excellent to deal with! ! Knowledgeable and welcoming every visit. Will be back! Scheduling service was a breeze, online or via the phone. More

by SAVAGEpir8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madde Tatum
Jun 29, 2025 -

Fred Anderson Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. Please don't hesitate to reach out to us if there's anything more we can do!

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