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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

4.0
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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April 30, 2018

No appointment, no problem Car was towed in. Took me with no appointment. Technician talked me through releasing gear shift to get it in neutral over the phone. Great communi More

by Rickwelsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you so much for the positive feedback! We're glad our team solved your issue quickly. Come again soon!

April 27, 2018

Three ( actually four ) visits to get a tire plugged. "Low tire" warning light was on and I kept getting blown off that it was the weather or some othert lame excuse. After personally using my tire gauge More

by bobandfrances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Fred Anderson Toyota of Sanford responded

We're sorry to hear about your recent experience with our Service team. To further address your situation, please call our General Manager, Greg Davison, at (919) 895-6516

April 26, 2018

Great work! Brought my vehicle in to have a DVD player installed and it took a little longer than expected but it was worth the wait because my kids enjoyed it la More

by Rdp28390
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark , Luther White, Jeff DeMeyer
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the review. We're glad you enjoyed our service even if took us a little longer than expected. Thank you for choosing us!

April 26, 2018

Toyota Avalon 40000 mile service Despite some computer problem during check in, completed service including oil change and tire rotation. Applied coupons to reduce cost of service. En More

by RCSMITH9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive feedback. We're thrilled to hear you enjoyed our waiting area and that your service was finished in a timely manner. Come again soon!

April 25, 2018

Great Service Team The service department made time to inspect my truck without an appointment. I recommend this service team because they make it easy for the customer. More

by OCROD27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for choosing us for your service needs! We're glad to hear our service team assisted you, even without an appointment! We look forward to serving you again in the future.

April 25, 2018

Good visit The service was good and Kyle was great at explaining to me everything that was going on. Jennifer in the parts department was very helpful. More

by BIGROB97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
May 02, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive feedback! We're happy to hear our team was informative and you enjoyed your visit; we'll pass your praise along to Jennifer and Kyle. Come again soon!

April 23, 2018

Pleasant and professional Service was completed in timely manner. Nice customer waiting area. Geoffrey was able to answer questions I had and detailed future service needs. More

by John
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark
Apr 23, 2018 -

Fred Anderson Toyota of Sanford responded

John, thank you for choosing us for your service needs! We'll make sure to pass your praise along to our team. See you again soon!

April 23, 2018

Exdcellent Service My appt was at 7:45 am. My vehicle was accepted early and I was in and out in under an hour. Great customer service. More

by John Rzycki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff DeMeyer
Apr 23, 2018 -

Fred Anderson Toyota of Sanford responded

John, thanks for the review! Our team is always excited to get our customers back on the road as soon as they can. We look forward to seeing you again.

April 23, 2018

Great People was very friendly fixed my car in beyond time they said it would be place was clean eased car when they were through would not go anywhere el More

by DARLENE.WILKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
? James
Apr 23, 2018 -

Fred Anderson Toyota of Sanford responded

Thank you for the great review, Darlene. We're happy to hear our team had your car ready in record time! We're always here for any future service needs!

April 23, 2018

Very friendly staff and accurate turn-around time. Always very friendly staff and accurate turn-around time for servicing my vehicle from start to finish, along with a clean free car wash every time! More

by ROB.HOWLAND
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark , Luther White, Jeff DeMeyer
Apr 23, 2018 -

Fred Anderson Toyota of Sanford responded

Rob, thanks for the kind words! Our team is pleased to hear you enjoyed the service and that your car was ready on time. We'd love to see you again for your next service!

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