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Fred Anderson Toyota of Sanford - Service Center

Sanford, NC

4.0
1,075 Reviews

1,075 Reviews of Fred Anderson Toyota of Sanford - Service Center

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May 14, 2018

Toyots of Sanford service works well for me. Toyota of Sanford has a great service department. I really like how they take the time to explain what the issues (if any) are with my vehicles and th More

by JDSTANBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The nice lady that checks you out as well, Luther White
May 22, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the review! Our team works very hard to make sure our customers are well cared for. We'll make sure to pass your feedback to our Service team.

May 10, 2018

Great Service Provided Had new brakes installed on my Highlander. I was originally going to have just the front brakes replaced, but after conferring with the service advis More

by mbrello0419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle James
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for your great feedback! We're happy to hear you had an amazing experience getting your new brakes. We look forward to taking care of you again!

May 10, 2018

Oil change a little over an hour seems a bit long for an oil change. complimentary exterior car wash is much appreciated. evaluation questionairre is burdensom More

by JFC0345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for the feedback! We'll make sure to address the waiting time of your oil change. We look forward to having you again.

May 10, 2018

55,000 mile service Quick and fast. They told me what they were going to do before hand and what it should cost. It turns out it was actually cheaper than quoted. The har More

by ibangrypirate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Tripp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff DeMeyer
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for your review! We're thrilled to hear you had an amazing experience at our service department and that you enjoy the whole process. Come again soon!

May 10, 2018

Everything was perfect from beginning to end Great service as I stated from beginning to end. Everyone that I came in contact with was super friendly. They make it so that you don't mind getting More

by CHERYLMOBLEY1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

Cheryl, we're so pleased to hear you had a positive experience with us. Thank you for your business, and for the feedback!

May 10, 2018

Customer service was without equal. Very professional and accommodating, timely and friendly. Appreciated my business and made me feel like old friends. Military friendly. Thank More

by DAKOOPSTA007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

We're so happy to hear you had a great experience with us. Thank you for stopping by, and for the feedback!

May 08, 2018

Great Service Provided Very good experience with my service center visit. Sales representative Robert Jordan was extremely helpful in seeing that all my needs were met. It's More

by MalissaWilkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
x x
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

Malissa, thanks for your feedback! We're thrilled to hear you had an amazing experience at our service center. Come again soon!

May 08, 2018

Excellent Very friendly staff that kept me totally appraised of my car's progress. There were a couple of items they recommended me spending money to service. More

by TRASYSOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

We're so pleased to hear that you had a positive experience with us. Thank you for your business, and for the feedback!

May 06, 2018

2015 Tundra Fix I called about my truck not accelerating properly and the got in in quickly and diagnosed the problem the same day. They kept me informed on the progr More

by Trucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

Thanks for choosing us! We're very happy to hear your truck got fixed fast and that our team kept you in the loop at all times. We'll pass your praise along to our technicians.

May 06, 2018

Fast and friendly like always 😍 In and out within a hour . I enjoy the service I received when I come in. Everyone is like family there. Sanford Toyota is a great place to buy a car More

by shana.waddell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luther White
May 16, 2018 -

Fred Anderson Toyota of Sanford responded

Shana, thanks for the five stars! Just wanted to let you know our customers are also our family, so we're glad the feeling is mutual. Enjoy your newly serviced vehicle.

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