Fred Anderson Toyota of Sanford - Service Center

Overall this service center is very good I recently had the service center quote a price for replacing two rear shocks. The quote was EXCESSIVE! I had the work done else where. I recently had the service center quote a price for replacing two rear shocks. The quote was EXCESSIVE! I had the work done else where. More

Awesome! Never have a problem here! They are amazing!! It is always a pleasure. I don’t know how else to say they did good for me. Never have a problem here! They are amazing!! It is always a pleasure. I don’t know how else to say they did good for me. More

2017 Toyota Yaris Ia I bought a brand new 2017 Toyota Yaris Ia in September. I've had to bring it in several times due to issues with the display screen, console controls I bought a brand new 2017 Toyota Yaris Ia in September. I've had to bring it in several times due to issues with the display screen, console controls and steering controls. There's also been two times in which the vehicle wouldn't start. Every time I bring it in they say they can't find anything wrong. Recently I brought the car back again because the passenger side air bag/ seat belt alarm was going off while my daughter was driving the vehicle. This time they did find a faulty spring/ sensor and did replace that. The other issues are still unresolved since they can't replicate the issue because it occurs randomly. I was also told the car did not have navigation when I purchased it, which I found odd since it had a navigation setting. After inquiring with service about navigation, Luther recommended I wait for update to purchase it for about $170. After several months of waiting for update, I asked another very rude man in service about it and he told me I'd have to have it installed for over $400. Unfortunately, i didn't get his name. I ended up buying the SD navigation for about $80 on Amazon. My next vehicle will be a Nissan again. Prior to this purchase I always bought Nissan and my next purchase will be another Nissan. More

Excellent Service Staff Consistently provides courteous, professional vehicle service. Appointments are easily made to fit my schedule. Service staff are helpful and addres Consistently provides courteous, professional vehicle service. Appointments are easily made to fit my schedule. Service staff are helpful and address any questions or concerns with my vehicle. More

Great service Most of my appointments are scheduled with the dealership at my convivence which is very helpful. Normally quick in and quick out. Chan is normally Most of my appointments are scheduled with the dealership at my convivence which is very helpful. Normally quick in and quick out. Chan is normally the guy I deal with. Chan is a great guy with a great personality. My last trip regarded a U joint recall which occurred this week. I had the pleasure of personally meeting Jeff DeMeyer (service manager) during this visit. He also is a great guy. Very professional and very caring about his customers. I know in his position he stays busy but he took a great deal of time on this past visit to assure I left as a happy customer. It's people like Chan and Jeff that will keep me coming back. Thank y 'all. More

Friendly staff The staff was very accommodating and friendly. When I asked if my car would be finished soon they asked the technician and got me out as soon as possi The staff was very accommodating and friendly. When I asked if my car would be finished soon they asked the technician and got me out as soon as possible. They even gave me a 10% discount because I was there for a while. More

Fred Anderson Toyota continues with excellent service again Took my 2017 Tacoma in for 20k mile service. They did everything as promised in a timely manner. Identified the source of an additional concern I he Took my 2017 Tacoma in for 20k mile service. They did everything as promised in a timely manner. Identified the source of an additional concern I heard and, while they believe it is fixed, made sure that it was properly documented on my file. This will show it to be a known issue if I have any further issues with it and make the replacement process less of a hassle. Only thing I was a little disappointed about, was they didn't wash the truck after service (which they usually do). Overall 5 stars, but 4 stars in "quality" as they didn't do the wash. More

Friendly staff Everyone is always so friendly. Luther was very good at his job. He explained everything very well and was very friendly to me. I didn't wait long ei Everyone is always so friendly. Luther was very good at his job. He explained everything very well and was very friendly to me. I didn't wait long either More

5000 mile service Excellent experience!! Service advisor was very pleasant, we arrived early, service was performed early they washed the vehicle. Car was ready befor Excellent experience!! Service advisor was very pleasant, we arrived early, service was performed early they washed the vehicle. Car was ready before our original service time. Waiting area was comfortable. More

Service Center I am always pleased with the work and excellent service. Everyone is extremely friendly. I highly recommend. I travel 45 mins one way just to do busin I am always pleased with the work and excellent service. Everyone is extremely friendly. I highly recommend. I travel 45 mins one way just to do business with them. More