Fred Anderson Toyota of Sanford - Service Center

Routine, prompt, clean. Inspection caught something that could be dangerous and alerted me. I feel an excellent relationship with the service department. Have had 3 cars serviced there for 9 years. could be dangerous and alerted me. I feel an excellent relationship with the service department. Have had 3 cars serviced there for 9 years. More

I went to have complementary oil change done on my Tacoma for which my lease expires in 2/21. Although the truck only had 10000 miles on it, they would not do oil change unless 24000 and 36000 mile service d for which my lease expires in 2/21. Although the truck only had 10000 miles on it, they would not do oil change unless 24000 and 36000 mile service done for around $125. I was going to try to trade up for 21 Tundra Limited, but instead traded for a Jeep at a different dealer that cost more than Tundra due to this Service issue! Good way to lose a customer. More

Great service, the time to get ready my car was good. They are friendly in the moment to explain any issue with your car. Recommended They are friendly in the moment to explain any issue with your car. Recommended More

Luther is one of the reasons my wife is going to buy a Toyota. She is not ready to buy yet but the service department at Sanford Toyota convinced her that her next car should be serviced by this outstand Toyota. She is not ready to buy yet but the service department at Sanford Toyota convinced her that her next car should be serviced by this outstanding group. More

Price quoted over the phone did not match invoice. Came in for a tire patch and lug nut stem repair. Tech called and quoted $150. Arrived and was presented a $240 bill in for a tire patch and lug nut stem repair. Tech called and quoted $150. Arrived and was presented a $240 bill More

Kyle James was outstanding taking care of our van’s 20000 mile checkup. He went over everything with us that they had done. The tires were bad so I had them put new ones on. The dealership in my opinio 20000 mile checkup. He went over everything with us that they had done. The tires were bad so I had them put new ones on. The dealership in my opinion is the best. More

Had a 9am appointment for an oil change. I was there for an hour and 45 minutes. Seems a bit long considering I had a scheduled time. an hour and 45 minutes. Seems a bit long considering I had a scheduled time. More

I came in to pick up my second key, since it had to be ordered. Also to get a mechanical issue addressed. I was in and out in 30 minutes, including a drive with the mechanic to demonstrate the issue to ordered. Also to get a mechanical issue addressed. I was in and out in 30 minutes, including a drive with the mechanic to demonstrate the issue to him. The "problem" turned out to be a non-issue. Every staff member I came in contact with was friendly and helpful. Thank you. More

Always excellent service. I don’t mind the long drive to the Sanford location. The staff is extremely friendly and knowledgeable. I never have to wait long. the Sanford location. The staff is extremely friendly and knowledgeable. I never have to wait long. More

I had a tire that had a slow leak, I made an appointment to have it repaired. After 2 hours waiting, I inquired what was taking so long, The technician said my car was next in line. I said I had made an a to have it repaired. After 2 hours waiting, I inquired what was taking so long, The technician said my car was next in line. I said I had made an appointment an that's when I expected service. He replied, that's not the way it works. I said that's the it works for me. I asked for my keys and got my car fixed in 45 minutes with out an appointment. This is the second time I've had with your service department. They misdiagnosed my prius, and it was going to cost $600.00, I took the car to a shop and they said the bulb had been installed incorrectly and they reinserted it. Therefore I have no plans of using your facility for any repair work, I now have a 2020 Corolla and will not have it serviced by your company More